- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise ... using the knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may include notification to higher Service… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37918 **Summary** ** Service Desk Technician Tier 2** **Washington, DC** Are you ready to enhance your skills and build your career in a rapidly ... technology and take your career to the next level! SecuriGence is seeking a ** Service Desk Technician Tier 2** to join our IT support team in Washington,… more
- Leidos (Chantilly, VA)
- …**Job Description** The Multi-Domain Solutions ( **MDS** ) division at Leidos is seeking a Service Desk Technician who serves as the first point of contact ... + Ensure adherence to safety, security, and operational standards during all service desk activities. + Monitor and respond to facility service requests… more
- General Dynamics Information Technology (Washington, DC)
- …4 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician / Service Desk Transform technology into ... opportunity as a Help Desk Technician IV with GDIT. A career in enterprise IT...At GDIT, people are our differentiator. As a Help Desk Technician IV you will help ensure… more
- CACI International (Chantilly, VA)
- …organization operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both ... in lieu of formal education. + Minimum 3 years of experience in Help Desk support, IT service desk , or systems administration roles. + Proven ability to work… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele ... levels of the federal government in the heart of our nation's capital. As a Help Desk Technician , you are the foundation of our overall approach to executive IT… more
- General Dynamics Information Technology (Chantilly, VA)
- …challenge we can't turn into opportunity. And our work depends on a **Help Desk Technician ** joining our team to support **our government client's** activities ... **At GDIT, people are our differentiator.** As a **Help Desk Technician ** supports and manages the responsibilities...AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in ... day-to-day help desk operations, and ensures timely resolution of IT service requests. The position requires both technical expertise and leadership ability to… more
- General Dynamics Information Technology (Washington, DC)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means ... At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today...IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library).… more
- TEKsystems (Washington, DC)
- …needed. Skills Help desk support, Help desk , Troubleshooting, Customer service , Service desk , Phone support, Support, Windows, Ticketing system, ... Description Help Desk Technicians use their problem-solving skills to be...reset, Vpn, Remote support, Helpdesk troubleshooting, Software Support, Support desk , problem resolving, user requests, python, pyspark, software platforms… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Help Desk Technician provides on-site technical support for end users at a secure government healthcare facility in Bethesda, Maryland. ... network issues while maintaining a high standard of customer service . The position supports daily IT operations, ensures compliance...years of experience providing IT support in a help desk or desktop support environment. + Working knowledge of… more
- Red River (Chantilly, VA)
- …make those around you successful. This position works on a team within the Service Desk . The role involves handling technical support requests directly from ... evolve + Accept customer calls, alerts, and escalations from all Service Desk engineers + Follow established Knowledge Base Articles (KBAs) and Standards… more
- Red River (Chantilly, VA)
- …you seek to make those around you successful. We are looking for a Tier 1 Technician to join our growing **on-site** team at our HQ located in Chantilly, VA! The ... Tier 1 Technician is primarily responsible for handling technical support requests...the organization's perception with existing customers through exceptional customer service . **This role operates on the Monday-Friday 8AM-5PM** **Primary… more
- Huntington Ingalls Industries (Springfield, VA)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... leading the next evolution of national defense - the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training… more
- Amentum (Quantico, VA)
- We are searching for a Top Secret cleared Help Desk Technician (Senior) to join our team in Quantico, VA. You will be working as part of a team to deliver ... certificate renewals, PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician (Senior) will provide support to end users… more
- Intelligent Waves (Fort Belvoir, VA)
- …across global operations. In this role, you will provide IT Service Desk support installing, operating, maintaining, troubleshooting, administrating, and ... **Overview** Intelligent Waves is seeking a **Senior Help Desk Specialist** to support a large-scale IT migration and ongoing operations for a high-profile DoD… more
- Epsilon, Inc (Alexandria, VA)
- …world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident ... **Executive Support Technician III** **Epsilon is now part of AMERICAN...monitoring (MI), and Advanced Problem Resolution (APR) technicians. Our Service Desk Agents are the initial point… more
- Leidos (Washington, DC)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... in yourself. Leidos is seeking a Mid-level Desktop Support Technician to support a government site in Washington, DC...with HP Service Manager, Remedy, or similar Service /Help Desk ticket management software. *Basic network… more
- US Courts (Alexandria, VA)
- …matter expert may be escalated to the next level; Utilize and maintain service desk management application; Analyze, log, track and resolve software/hardware ... and the US Probation Office. The Temporary Information Technology Technician II provides IT help desk support...the United States District Court Clerk's Office are Excepted Service appointments. Excepted service appointments are at… more
- Epsilon, Inc (Quantico, VA)
- …Technology services for the MCU including network and systems, data center, service desk , cybersecurity, and audio visual/video teleconferencing. **An average ... **AV/VTC Technician I** **Epsilon is now part of AMERICAN...day:** As AV/VTC Technician I, you will be a part of an...perform essential job functions: + Prolonged periods of computer desk work. + Dexterity of hands and fingers to… more