- NuAxis Innovations (Falls Church, VA)
- …experience. . 2 + years of hands-on experience in a help desk or desktop support environment. . Strong troubleshooting skills with Windows 10/11 and Microsoft ... to a mobile and hybrid federal workforce. You'll provide Tier 1 support , assist with hardware and...and Android mobile devices. . Install, configure, and maintain desktop /laptop hardware and software. . Track and manage IT… more
- William C Brown Inc (Springfield, VA)
- Systems Administrator ( Tier 2 Desktop Support ) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive ... other characteristic protected by law. Description WCBinc is looking for a Systems Administrator ( Tier 2 Desktop Support ) to join our team to support… more
- General Dynamics Information Technology (Washington, DC)
- …be a meaningful part of improving how agencies operate. Our work depends on a Desktop Support Technician joining our team to support AmeriCorps activities at ... At GDIT, we foster a people-centric environment. As a Desktop Support Technician supporting AmeriCorps, you will...maintain the Help Desk SOPs and Training manuals for Tier I support . + Works with … more
- Koniag Government Services (Washington, DC)
- …IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in Washington, ... to perform the duties of a Tier 2 Help Desk Engineer to support a...Engineer will:** + Serve as an escalation point for Tier 1 Help desk + Install desktop ,… more
- CACI International (Sterling, VA)
- … support to end-users for PC, server, and mainframe applications or hardware. + Support the Tier 2 Enterprise Service Desk team across multiple ... Tier 2 Technician Job Category: Information...+ Reproduce, diagnose, and resolve user-reported issues, providing remote support for network and desktop hardware/software problems.… more
- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/7100/shift- 2 - tier - 2 - support ... **Overview** GovCIO is currently hiring a Shift 2 Tier 2 Suipport...problems:** + Report significant or recurring issues to higher-level support teams ( Tier 3 or higher). **Maintain… more
- Chenega Corporation (Arlington, VA)
- …the smallest possible impact on the business activity of the organization's end user(s). + Provides tier 2 support to end users for either PC, server, or ... **Req ID:** 38246 **Summary** ** Tier 2 Help Desk Analyst** **Arlington,...core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join… more
- CACI International (Springfield, VA)
- Tier 2 Systems Administrator Job Category:...role, you will serve as an escalation point for Tier 1 support and be responsible for ... **The Opportunity:** We are seeking a skilled and motivated Tier 2 System Administrator to join our...- 7-3, 8-4, 9-5, 10-6 and an after-hours on-call support rotation * 2 -4 years of hands-on… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician- Tier 2 Clearance: Active DOD Public Trust Status: Non-exempt Location: Falls Church, VA (Onsite) Responsibilities: + Daily client ... + Addressing and correcting any hardware, software or connection issue + Supporting Desktop and Laptop users and solves problems with Microsoft, Adobe, Roxio and… more
- Chenega Corporation (Arlington, VA)
- …documented solutions to resolve known issues quickly. + Familiar with ticket escalation to tier 2 support or other specialized teams, providing clear ... business activity of the organization's end user(s). + Provides tier 1 support to end users for...assigned. **Qualifications** + Associate's degree. Can be substituted with 2 + years of relevant experience. + 3+ years relevant… more
- KeenLogic (Alexandria, VA)
- …II candidate will escalate to the eBusiness team for a more detailed level of support . The Tier II will consult with appropriate manufacturers where required in ... KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability...School and 7+ years' experience Preferred Qualifications: + + 2 years+ of MacOS and iOS support … more
- GovCIO (Washington, DC)
- …this job (https://careers-govcio.icims.com/jobs/6592/network-systems-administrator- 2 -%28desktop-and-system- support ... government officials and their requirements when it comes to system support . **Responsibilities** Establishes and maintains smooth operation of computer systems (to… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …Top Secret Clearance with SCI eligibility. This role is required to provide exceptional Tier 1- Tier 3 support , managing complex customer issues with a ... environments, ensuring high availability, performance, and security compliance. + Technical Support & Problem Resolution: Deliver outstanding Tier 1 - … more
- SAIC (Quantico, VA)
- …The Air Force and Combatant Commands Business Group of SAIC is seeking a Desktop Engineer (SCCM) to support a transformational infrastructure program for DCSA. ... system, providing resolution and/or escalating for assistance. + Receives Tier II tickets that are escalated to the DE...Ensures on-time delivery and execution of all aspects of desktop engineering technical assistance and support . +… more
- General Dynamics Information Technology (Vienna, VA)
- …been identified for procure replacement. + Provide Tier 1 and Tier 2 support to include access administration, desktop support , problem ... Family:** IT Infrastructure and Operations **Skills:** Microsoft Office,Microsoft Windows,Technical Support **Experience:** 5 + years of related experience **US… more
- BAE Systems (Washington, DC)
- …As a Remote Initial Support Analyst, you'll play a critical role in providing ** Tier 1** analysis and support for zero client, thin client, thick client, ... incentives may be available based on position level and/or job specifics. **Level 2 Technical Support Analyst** **118368BR** EEO Career Site Equal Opportunity… more
- M. C. Dean (District Of Columbia, DC)
- …networks + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation as needed + Communicate with customers, ... industries. Responsibilities **Job Duties and Responsibilities:** The Systems Administrator 2 is responsible for the day-to-day management, maintenance, and … more
- Chenega Corporation (Fort Belvoir, VA)
- …or laptops that have authorized access to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the restoration is beyond ... Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our...Desktop Administrator Associate Certification required. + Secret clearance Tier 5 investigation required. Join our Talent Network Chenega… more
- ManTech (Mclean, VA)
- …administration + Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support + Deliver basic user training for ... MANTECH seeks a motivated, career- and customer-oriented **Dedicated Support Technician** to join our dedicated support...custom tools depending on the office + Perform remote desktop triage and system repair using remote tools +… more
- Marriott (Bethesda, MD)
- …for technical processes and project-specific requirements + Handle PC support escalations from Tier 1 (Atos) to Tier 2 resources (local IT, Corporate IT, ... and Home Agent), Customer Care, Loyalty, and the Customer Engagement Center support team desktop portfolios + Facilitate Home Agent deployments Maintain… more
