- AHU Technologies, Inc. (Washington, DC)
- …overall health of system. *Support day to day basic reporting systems, which will include help desk issues, end user support. *Work closely with users to gather ... TITLE: IT Rpt Spec LOCATION: Washington DC/ Hybrid on-site...10 Years *experience in Cognos BI applications (BI framework Manager ) Required 10 Years *experience in Tableau 10 desktop… more
- AHU Technologies, Inc. (Washington, DC)
- …*Ability to write queries using SQL and compile data and reports as needed. * Help Desk support as needed to support production applications. *Must be able ... TITLE: Business Analyst LOCATION: AtlantaGeorgia MINIMUM EDUCATION: Bachelor's degree in IT , related field, or equivalent experience. REQUIRED EXPERIENCE: 7 years… more
- IT Veterans (Washington, DC)
- IT Help Desk Manager Washington, DC . Information Technology Apply Now IT Veterans is seeking an IT Help Desk Manager to join our ... a Public Trust designation, which includes a background investigation. About this Role: The IT Help Desk Manager oversees the daily operations of the … more
- St. George Tanaq Corporation (Washington, DC)
- Project Manager - Technical Support Services/ Help Desk WFH Flexible*Washington, DC (http://maps.google.com/maps?q=Washington+DC+USA) Job Type Full-time ... to quality standards. **Operational Management** + Oversee Tier 1 Help Desk operations providing front-line support via...5+ years of project or program management experience supporting IT help desks or enterprise IT… more
- Leidos (Lorton, VA)
- …Vision, and Values guide the way we do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Manager to join the Mission Support ... a broad skill set including experience leading projects, managing people, supporting Help Desk operations, collaboration across all customers and MSS teams,… more
- NuAxis Innovations (Washington, DC)
- …later. + Required: One of the following. ITIL v3 Foundations, Help Desk Institute's HDA, CSR, or other IT industry certification. + Knowledge Requirements: ... ** Help Desk Senior Specialist II** Location...**1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal ... candidate will provide leadership for the IT Service Desk team and ensure efficient,..., providing support for computer systems, networks, applications, infrastructure, help - desk services, databases, and other technologies. +… more
- CACI International (Reston, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... Travel: None * * * CACI is seeking a Help Desk Specialist to join our Luke...them per customer expectations and guidance. * Support the IT Operations Manager by understanding appropriate and… more
- System One (Arlington, VA)
- …available ALTA IT Services has a 6-month contract to hire opening for a Service Desk Tower Lead to lead an IT support team, onsite at a federal client site. ... The IT Service Desk Tower Lead will oversee...problem, event, and risk management. + Manage all Service Desk supervisors, trainers, quality manager , and workflow.… more
- MPR Associates (Alexandria, VA)
- …exempt position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes incoming telephone, ... firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team....incidents and requests. + Coordinates with users, the Service Desk Manager , and higher tier support to… more
- GovCIO (Washington, DC)
- …and mitigate future issues + Reports all activities and observations to the service desk manager and assists in finding resolutions to all outstanding issues + ... to the organization's end-users to resolve issues related to IT hardware and software. The service desk ...can't do it alone. We need great people to help us do great things - for our customers,… more
- Leidos (Bethesda, MD)
- …Incidents for trends and potential Problem Records and highlight these to the Service Desk Manager . + Update Service Desk documentation for new processes ... keep reading!** Leidos is seeking a Tier 1/2 Service Desk /Deskside Support System Administrator to support the National Media...email, chat, and walkup assistance requests. This role will help ascertain the nature of the call, resolve issues… more
- GovCIO (Washington, DC)
- …currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. **Responsibilities** Experience in a ... complex Government IT environment. Ability to troubleshoot and resolve HW, SW,...resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential,… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting in ... in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service Level Agreements… more
- GovCIO (Washington, DC)
- …use of hardware and software **Qualifications** + Bachelor's with 2-5 years of IT Service Desk support experience (or commensurate experience) + Clearance ... **Overview** GovCIO is currently hiring for a Service Desk Technician to support our USSS Network Operations...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more
- Serco (Herndon, VA)
- …migration solutions to Cloud environments. + You will be responsible for the development of IT Help Desk knowledge management plans. + You will be ... IT environments. Our team manages multiple cloud environments providing Network administration, Help Desk , Cybersecurity and SME support for both the network… more
- General Dynamics Information Technology (Mclean, VA)
- …procedures and knowledge base articles. **Required Qualifications:** + 8+ years of experience in a Help Desk or IT Support role, with at least 1 year ... Yes **Job Description:** Transform technology into opportunity as an IT Operations Manager with GDIT. A career...for end-users while mentoring and guiding a team of Help Desk Technicians. The ideal candidate will… more
- BAE Systems (Sterling, VA)
- …practices for installation, configuration and operation of on-prem, cloud, and hybrid enterprise IT including help desk operations + Experience with Splunk ... & Security Sector is seeking a Transition and Deployment Manager responsible for leading Cyber IT Engineering...and Deployment Manager responsible for leading Cyber IT Engineering services program for a large Intelligence customer.… more
- NANA Regional Corporation (Alexandria, VA)
- …facilitate workflow analysis and serve as a resource for quality improvements across IT functions such as help desk , operations, requirements gathering, ... Suvi is hiring a Senior IT Service Quality Manager in Alexandria, VA to analyze, monitor and improve the quality of IT services across all DoD OIG divisions.… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …state-of-the-art capabilities. The Helpdesk Manager oversees the daily operations of a help desk or IT support team, ensuring efficient and effective ... **Helpdesk Manager SME** **Category:** Service Desk /... IT support and troubleshooting. * Experience with help desk software and ticketing systems. *… more
