- AHU Technologies, Inc. (Washington, DC)
- …Project Managing in-house Java development, web development, Cognos reports, Jira Service desk management and implementation Strong working knowledge of ... consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing… more
- AHU Technologies, Inc. (Washington, DC)
- …subject matter experts on design & development. *Works closely with the applications manager to create and maintain product roadmaps, epics, user stories, use cases, ... SQL and compile data and reports as needed. *Help Desk support as needed to support production applications. *Must...staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States.… more
- AHU Technologies, Inc. (Washington, DC)
- …system. *Support day to day basic reporting systems, which will include help desk issues, end user support. *Work closely with users to gather reporting/dashboard ... to management any situation that could adversely impact the service provided to the end user. Skills: *experience in...10 Years *experience in Cognos BI applications (BI framework Manager ) Required 10 Years *experience in Tableau 10 desktop… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Manager . GDIT is your place to make meaningful ... projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Manager you will help ensure today is safe and tomorrow is… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ... ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality support across the organization. To join… more
- MPR Associates (Alexandria, VA)
- …a full-time, exempt position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes ... resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager , and higher tier support to escalate and resolve more… more
- GovCIO (Washington, DC)
- …on-going issues and mitigate future issues + Reports all activities and observations to the service desk manager and assists in finding resolutions to all ... **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Leidos (Bethesda, MD)
- …+ Proactively monitor Incidents for trends and potential Problem Records and highlight these to the Service Desk Manager . + Update Service Desk ... you can thrive, keep reading!** Leidos is seeking a Tier 1/2 Service Desk /Deskside Support System Administrator to support the National Media Exploitation Center… more
- System One (Arlington, VA)
- … to include incident, request, problem, event, and risk management. + Manage all Service Desk supervisors, trainers, quality manager , and workflow. + Ensure ... Job Title: Service Desk Tower Lead Location: Arlington,...Job Title: Service Desk Tower Lead Location: Arlington, VA On-Site -...+ ITIL v3 or v4 Foundation Certified (or HDI Manager Level) onsite with a minimum of 10 years… more
- TekSynap (Washington, DC)
- …Program Manager Operations Manager Secure Supply Chain Manager Operations Manager Service Desk Manager IT Broadcast Engineer Installation ... background check. If you are contacted for an opportunity the employment manager will provide the job description and requirements. **Overview** We are seeking… more
- IT Veterans (Washington, DC)
- IT Help Desk Manager Washington, DC . Information...Manager oversees the daily operations of the IT service desk in support of federal agency ... Apply Now IT Veterans is seeking an IT Help Desk Manager to join our team in...Tier 1, Tier 2, and Tier 3 IT help desk staff, ensuring consistent, high-quality service delivery.… more
- Marriott (Arlington, VA)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- Marriott (Washington, DC)
- …Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above ... Type** Management **Bonus Eligible:** Y **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily… more
- Marriott (Washington, DC)
- …Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above ... Type** Management **Bonus Eligible:** Y **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily… more
- TekSynap (Washington, DC)
- …as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech company that ... understanding of the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process Tool (RAPT). -… more
- Public Consulting Group (Washington, DC)
- …conducting root cause analyses, classifying severity, and planning resolutions. + Work alongside the Service Desk Manager to ensure tickets are routed and ... marital, civil union, or domestic partnership status, past or present military service , citizenship status, family medical history or genetic information, family or… more
- St. George Tanaq Corporation (Washington, DC)
- …Hybrid Teaming Model (multiple locations). + Strong understanding of ITIL, Agile, and service desk best practices. + Familiarity with IT tools including ... Project Manager - Technical Support Services/Help Desk ...contractors to maintain optimal system performance, deliver exceptional customer service , and achieve operational efficiency. This is a hybrid… more
- Leidos (Lorton, VA)
- …your start date. + Project lead and management experience. + Proven experience in Service Desk /Help Desk environments including deep understanding of SD/HD ... do business. Leidos is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Manager to join...Mission Support Services (MSS) team. MSS is a shared service , internal investment group under the Digital Modernization Sector… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around ... direction when needed). Key job responsibilities As the Deal Desk Manager , KGS you will guide the...customer insights to drive strategic shifts in product offering, service plans and pricing, and business terms to enable… more
- NuAxis Innovations (Washington, DC)
- …**Help Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex work ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet...support, and projector support and installation, site and station manager kiosk support + Perform endpoint device imaging +… more
