- Drury Hotels (Glen Allen, VA)
- …and 5:30 pm Kickback service , which may include food preparation, set up, guest service (host or bartender), and clean-up. Present and maintain a high ... and co-workers. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude. What we expect of you:… more
- IHG (Petersburg, VA)
- …+ Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push and pull ... **Role Purpose** The moment a guest steps into one of our hotels, they...into a genuinely memorable experience. As a Front Desk Agent , you'll not only be the person they rely… more
- IHG (Petersburg, VA)
- …and Requirements:_** High School diploma or equivalent, plus one year front desk/ guest service experience. Some college preferred. Must speak fluent English. ... that may require additional monitoring or follow-up. 1. Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to… more
- Aimbridge Hospitality (Richmond, VA)
- …(7am-3pm and 3pm-11pm) Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and ... evenings nights weekends and holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability to… more
- Aimbridge Hospitality (Yorktown, VA)
- …+ Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. + Must be proficient ... + Approach all encounters with guests and associates in a friendly service -oriented manner. + Maintain regular attendance in compliance with Aimbridge Hospitality… more
- Omni Hotels (Richmond, VA)
- …guests, as well as the hotel, in order to ensure pleasurable accommodations. The Guest Services Agent assists guests with transporting their luggage to and from ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...+ To be conversant with all hotel promotional programs ( guest related) + Answer Bellman phone + Call taxis… more