- Forrester (Charlotte, NC)
- …and build an extraordinary future. **About This Role:** As a member of Forrester's digital customer success team, this individual is responsible for ... accuracy of customer data. + Collaborate with customer success (CS) and operations ...drive strategic decisions. + Surface actionable insights to improve digital customer touchpoints and operational efficiency, fostering… more
- Novant Health (Charlotte, NC)
- …online channels. You will work closely with cross-functional teams to enhance customer satisfaction, drive digital engagement, and continuously improve the ... + Experience: 15 years of professional experience, 5+ in digital care, customer experience, or a related...and platforms to enhance the efficiency and effectiveness of digital care operations . + Performance Metrics: Define… more
- Citizens (Charlotte, NC)
- …in marketing technology, digital product management, digital ad operations , digital channels management, or customer experience delivery/design for ... - marketing ops, technology, data, platform - to deliver best-in-class customer digital experiences. Continuous Improvement: continuously present opportunities… more
- Citizens (Charlotte, NC)
- …in marketing technology, digital product management, digital ad operations , digital channels management, or customer experience delivery/design for ... - marketing ops, technology, data, platform - to deliver best-in-class customer digital experiences. Continuous Improvement: continuously present opportunities… more
- MSC Industrial Supply Co. (Davidson, NC)
- …Engine Marketing (SEM)/Pay-Per-Click (PPC)/Paid Search experience & display + Proven success in developing digital marketing programs that meet/exceed objectives ... with a demonstrated ability to create innovative marketing programs + Applied knowledge of digital marketing tools and 'best practices' + Customer focused with a… more
- The Hartford (Charlotte, NC)
- …Define the target state for customer domain data that includes a Customer 360 solution integrated with digital data, data mastering (MDM) capabilities that ... and data engineering solutions to drive business transformation and enhance customer experiences. This role requires strategic thinking, expertise in data… more
- Capco, a Wipro Company (Charlotte, NC)
- …practice committed to solving our client's most difficult challenges related to digital and marketing strategy, operations , transformation, and expansion. Our ... **Marketing Technology and Operations Lead** \#LI-SG1 **About the team:** Capco Marketing...**About the Job:** In a typical financial services market, customer experience is key. But in today's increasingly competitive… more
- RVO Health (Charlotte, NC)
- …Work closely with Ad Operations , Ad Tech, Product, Development, and Customer Success teams to ensure seamless execution of campaigns and projects. ... their health and wellness journey. We are seeking a skilled and versatile Ad Operations Manager to fill technical gaps across ad tech, integrations, QA, and project… more
- Forrester (Charlotte, NC)
- …who come together to do what's right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive ... & Delivery Manager is part of Forrester's Consumer & Digital Services research organization. The Research Operations ...& Digital Services research organization. The Research Operations & Delivery Manager will serve as a people… more
- Canon USA & Affiliates (Charlotte, NC)
- …improve work processes, tools and systems to streamline workflows. - Demonstrates core customer service skills as outlined in training. - Supports the department as ... in special projects. - High level of manager oversight. Customer Service - Entry level customer service...is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to… more
- Honeywell (Charlotte, NC)
- …by investing in innovation and manufacturing enhancements and maintaining deep customer relationships. We foster a collaborative and inclusive work environment that ... and making a meaningful impact in advancing our customers' success . Let's make that impact together. As a Sr....make that impact together. As a Sr. Director Legal Operations here at Advanced Materials, you will manage and… more
- Wells Fargo (Charlotte, NC)
- …is seeking a Customer Service Director of Small and Business Banking Operations within Consumer and Small and Business Banking Operations . This leader will ... for increasing customer service and satisfaction, profitability and efficiency of operations + Lead and/or partner on a number of strategic programs in support… more
- Sherwin-Williams (Charlotte, NC)
- This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their ... answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any … more
- Crate & Barrel (Charlotte, NC)
- …From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years ... an inclusive mindset to join our team as an Assistant Store Leader - Customer Experience & Outreach. Determined and motivating, Assistant Store Leader - Customer … more
- Palo Alto Networks (Charlotte, NC)
- …starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and ... We Are** We take our mission of protecting the digital way of life seriously. We are relentless in...every member of our team contributes to our collective success . Our values were crowdsourced by employees and are… more
- Compass Group, North America (Charlotte, NC)
- …team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations . Our domain encompasses ... etc. This senior leader will partner closely with cross-functional stakeholders including Digital Strategy and Delivery, Operations , Marketing, Finance, Legal to… more
- OneMain Financial (Charlotte, NC)
- …challenge what a digital finance product can be - employing a customer -first approach in developing all of our products, features, or experiences. We're not ... future. Driven collaborators and innovators, our team thrives on transformative digital thinking, customer -first energy and flexible work arrangements that… more
- PNC (Charlotte, NC)
- …and customer relationship management. *Communication strategy development across digital , direct marketing, email, etc. *Experience in operations , including ... employees feel respected, valued and have an opportunity to contribute to the company's success . As the Head of the Mass Affluent Segment within PNC's Retail Banking… more
- Lowe's (Mooresville, NC)
- …will lead internal and external research and/or benchmarking, lead review/analyze customer information and other relevant data, conduct analysis, and guide the ... we've built an excellent track record of growth and success . We also know what it takes to create...* In partnership with the senior manager, manage the digital onboarding and assortment strategy for their assigned sellers… more
- iHeartMedia (Charlotte, NC)
- …and the iHeartRadio Jingle Ball Tour; + iHeartRadio is the **\#1 streaming radio digital service** in America; + Our **social media footprint** is 7 times larger ... of audio** , from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting...insights for our sales organizations to help them build success for their clients at a more efficient cost… more