- Trustmark (Boston, MA)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. Key ... Accountabilities: + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules, products and procedures. + Determines root cause and resolve client/customer issues, communicating… more
- Cardinal Health (Boston, MA)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II , Customer Service Operations processes orders ... in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Children's Hospital Boston (Boston, MA)
- 78931BRJob Posting Title:Patient Experience Representative II - Call CenterDepartment:Pediatrics-Endocrinology AutoReqId:78931BRStatus:Full-TimeStandard Hours ... Week:40 Job Posting Category:AdministrationJob Posting Description:The Patient Experience Rep (PER) II will be responsible for: + Customer Service + Demonstrating… more
- State of Massachusetts (Everett, MA)
- …and engaged. We encourage you to apply and identify your strengths in these areas. The Call Center Representative is an integral part of the Office of ... and "ticket" notifications, and requests for Licensure stakeholders and districts. The Call Center Representative utilizes organizational and communication… more
- Atrius Health (Beverly, MA)
- …care system in the country. ** *SUMMARY* **This position is looking for skilled call center candidates at our site in Beverly, MA. Applicants must live ... This is a great opportunity to grow within the call center field to make a positive...in the support of our patients. As a level II representative , utilizes advanced skill set to… more
- Canon USA & Affiliates (Boston, MA)
- …all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. **Responsibilities** ... computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary . Prepare monthly production… more
- Canon Business Process Services (Boston, MA)
- …for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. Responsibilities ... computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary . Prepare monthly production… more
- East Boston Neighborhood Health Center (Revere, MA)
- …RevereDepartment: Contact Center Join our dynamic team as a Contact Center Representative ! We are looking for someone friendly and hard-working, fluent ... Monday-Friday from 8 AM-5 PM. As a Customer Service Representative , you'll have the opportunity to develop your communication...required + Minimum of 1-year customer service, administrative, or call center experience + Excellent written and… more
- Tufts Medicine (Boston, MA)
- …come through x64357. ** II .** PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS **:** + As a call center representative at Tufts Medical Center you will be ... excellent customer service and working in a fast paced high volume call center that handles multiple hospital services which directly impact patient care +… more
- Truist (Boston, MA)
- …solutions and capabilities to client and prospect relationships. The Dealer Banker II should be knowledgeable and proficient with corporate finance and capital ... dealer clients in a consolidating sector. The Dealer Banker II should be differentiated based on years of banking...a differentiated client experience in all client, prospect and center of influence (COI) interactions. 2. Develop and execute… more
- Children's Hospital Boston (Boston, MA)
- 79845BRJob Posting Title:Patient Experience Rep II - Early Intervention Prog. (Jamaica Plain)Department:Ambulatory Services- Early ... full time positions (Not eligible for internal applicants) This Patient Experience Representative will be within our Early Intervention Program located at the Martha… more
- Dal-Tile Corporation (Woburn, MA)
- …and Knowledge Required** High School Diploma or GED equivalency required. 3+ years call center or customer service experience. Focus on customer account ... Dal-Tile. Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM! As the Customer Service... to join our TEAM! As the Customer Service Representative , we need someone who is ready to provide… more
- State of Massachusetts (Haverhill, MA)
- …MassDOT Talent Acquisition Team at ###@dot.state.ma.us. * For general questions regarding MassDOT, call the Human Resources Service Center at 857‐368‐4722. * For ... District of Columbia and certain US Territories and from some foreign nations; ( ii ) an employment reference check, and (iii) a satisfactory review of his/her driving… more
- Dana-Farber Cancer Institute (Boston, MA)
- …Operations (RIO) team is looking for an experienced and enthusiastic Business Analyst II to coordinate, manage and support the information system needs of the ... Dana-Farber Cancer Institute (DFCI) research community. The Business Analyst II will join the Client Services Team, supporting Customer Experience Operations under… more
- State of Massachusetts (Danvers, MA)
- …on the Commonwealth's website. For help logging into/resetting your MassCareers profile, call the Employment Service Center at *_617-979-8500_* for assistance. ... not all inclusive):_* * Reconciles statements for each individual account DDS/ NRS is representative payee for. * Confers with banks by telephone, in writing or in… more