- Cytiva (Marlborough, MA)
- …CAPAs, complaints, and field actions.This position reports to the Sr. Quality Manager for Upstream and Fluid Management within the Quality Assurance team located ... Quality System.Collaborate with stakeholders across several business functions providing excellent customer service while creating and routing complex changes in our… more
- WATTS (North Andover, MA)
- …leading brand with a quality reputation - and we have a dynamic future ahead. The Customer Experience Manager will work closely with the Customer ... a collaborative spirit, who excels in driving change to elevate the customer experience at Watts. This role will be responsible for developing performance… more
- Parker Hannifin Corporation (Hollis, NH)
- …Team and adjacent functions to drive process improvement and enhance Customer Experience . The Customer Service Manager is responsible for all Fluidics ... Customer Service Manager Location : HOLLIS,...customer service department workflow to ensure a positive customer experience is provided and company goals… more
- Amazon (Boston, MA)
- …and changing environment. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to ... 's mission? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join...we can't achieve. Basic Qualifications * 5+ years of experience driving customer initiatives including 3+ years… more
- Marriott (Newton, MA)
- …for driving customer loyalty by delivering service excellence throughout each customer experience . This Sales Manager will process business ... the culture that puts its people first! The Sales Manager is primarily responsible for handling customer ...sales techniques & yield management. * Requires highly developed customer service skills. * Experience with Marriott… more
- Citizens (Medford, MA)
- Description Citizens is seeking a Customer and Colleague Experience Manager to help lead Colleague and Customer Experience efforts in both Contact ... recognition + Build a data driven understanding of the drivers of customer experience along with their connections to points of friction, digital adoption, and… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …for you** . **Position Overview:** We are looking for an experienced and visionary Lead Customer Experience Marketing Program Manager to join the Customer ... Marketing team. This role is crucial in enhancing the overall customer experience by working cross functionally (including global delivery services, product… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …This person will be responsible for providing customer escalation management support to Customer Experience teams. The Escalation Manager will act as a ... within UKG. This team is a liaison between UKG's Customer Experience organization and the EPIC org....escalated issues that have a significant impact on our customer 's business. The Escalation Manager will also… more
- EBSCO Information Services (Boston, MA)
- …Implementation, Product, and Editorial-to deliver a seamless and value-driven customer experience . The Customer Success Manager will ensure consistent ... and overseeing key handoffs and the overall development of a customer . + Experience working in medical software implementations or in a clinical environment… more
- Amazon (Boston, MA)
- …expectations, using data-driven insights to simplify and enhance the customer experience . As a Senior Product Manager in this high-visibility, high-impact ... for our HPC customers. We seek an experienced product manager who can translate complex customer needs...- 5+ years of working as a Technical Product Manager experience - 3+ years of technical… more
- Nordstrom (Danvers, MA)
- …change that promotes customer driven initiatives + Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and ... Job Description The ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic...is committed to driving results and providing an exceptional customer experience . A day in the life… more
- Fujifilm (Boston, MA)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Arrow Electronics (Marlborough, MA)
- …with at least 50% of accounts. **What Are We Looking For?** + Previous Account Manager or Customer Service Representative experience . + Previous software ... **Position:** Account Manager **Job Description:** **About SiliconExpert** Since 2000, SiliconExpert...You'll Be Doing** + Manages accounts to ensure positive customer experience , sustained and enhanced customer… more
- Wayfair (Boston, MA)
- …of our ads footprint on site, while also balancing to ensure that the customer experience is not harmed. As the Product Manager in this space, you will own ... high bar to protect the quality of the Wayfair customer experience . Achieving this will require working...Ability to work with and influence partner teams (Senior Manager +) across various functional areas. Why You'll Love… more
- Procter & Gamble (Boston, MA)
- …in both the US and UK markets, driving sales, and improving customer experience on the platform. The Senior Manager , eCommerce - Amazon will report directly ... Overview:We are looking for a highly skilled eCommerce Senior Manager to join our eCommerce team. This role will...sales accounts teams. The ideal candidate will possess extensive experience in Amazon operations and a deep understanding of… more
- MongoDB (Boston, MA)
- …hypotheses and experimenting across our Cloud Products and the entire customer experience . **The Opportunity** As a Product Manager on the Growth team, you ... teams + Lead cross-functional teams to develop a roadmap that enhances customer experience at all touchpoints **What We're Looking For** + Passion for MongoDB… more
- Parker Hannifin Corporation (Woburn, MA)
- Customer Service Manager Location : Woburn, MA,...talent management of team members + 6+ years of experience in Customer Service, with at least 4 ... warranties and contracts; depending on the size and customer base customer service manager ... in a leadership role required + Previous work experience ideally includes experience in Customer… more
- Acosta Group (Boston, MA)
- **Senior Customer Manager - KEN'S** **General Information** **Company:** ACO-US **Location:** BOSTON, Massachusetts, 02108 **Ref #:** 101335 **Function:** Field ... Off (PTO) program **Description and Requirements** Position Title: Senior Customer Manager - KEN'S For Human Resources...Degree Bachelor of Science Degree Other (Or Equivalent Work Experience ) Experience Requirement: A minimum of five… more
- Validity (Boston, MA)
- …with ease + Experience collaborating cross-functionally to deliver a seamless customer experience + Strong business acumen and the ability to align ... the Role We are seeking a dynamic and experienced Customer Success Manager who will act as...Experience , Skills, and Education + 3+ years of experience in a Customer Success, Account Management,… more
- CVS Health (Wellesley, MA)
- …and more compassionate. And we do it all with heart, each and every day. Our Customer Experience Center of Excellence is at the heart of our customer ... and data sources (new custom research, ongoing brand tracking research, customer experience tracking and measurement channels, syndicated research, etc.),… more
