- State of Massachusetts (Boston, MA)
- …benefits, and administer the program in order to achieve this mission. The Ombudsman is responsible for providing an exemplary customer service experience for our ... solver for claimants who have unsuccessfully navigated our application process. The Ombudsman will have frequent contact with the general public, including employees… more
- Veterans Affairs, Veterans Health Administration (Manchester, NH)
- …and across the Manchester VA Medical Center system. LRC serves as a recovery ombudsman to the Chief of Mental Health (MH), MH leadership, and staff on ... recovery-oriented practices. In conjunction with MH leadership, LRC develops a sustainable plan for the facility that identifies staged implementation of recovery-oriented services; and is responsible for coordinating the evaluation of recovery implementation… more