- Red River (Lexington, MA)
- …others; you seek to make those around you successful. **We are seeking a seasoned** ** Program Manager - ITSM ** **to lead the delivery of managed services ... is a dynamic leader with deep expertise in IT Service Management ( ITSM ), ITIL best practices, and hands-on experience with ServiceNow.** **Key Responsibilities** 1.… more
- BAE Systems (Nashua, NH)
- …customer's operations. You'll be expected to log and categorize incidents in ITSM platforms like ServiceNow, perform basic resolutions and workarounds for common ... basic remote support for high-performance computing and peripherals + Active DoD Secret Clearance (must be current and transferable) + Strong knowledge of ITIL… more
