- IBM (Boston, MA)
- …heart of IBM, where growth and innovation thrive. **Your role and responsibilities** The Senior Strategic Customer Success Advisor will be responsible ... role you will partner with Account Management (sales), the Customer Success Manager and other partners assigned...other partners assigned to the account to foster long-term strategic relationships to ensure every customer realizes… more
- EDB (Boston, MA)
- …+ Partner with EDB's sales, marketing, product, engineering, and customer success teams to align and activate strategic alliance initiatives. + Provide ... compliance controls, and observability. For more information, visit www.enterprisedb.com The ** Strategic Alliances Senior Manager** will lead EDB's efforts to… more
- PagerDuty (Boston, MA)
- …is heard and acted upon. Strategic Leadership: + Develop and implement customer success strategies aligned with business goals, focusing on maximizing ... award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to...working in a consulting firm running a team of senior consultants, and leading services or success … more
- Ricoh Americas Corporation (Boston, MA)
- ** Strategic Senior Technology Specialist** Position Profile The Strategic Senior Technology Specialist is responsible for executing the core equipment ... and basic services strategy within assigned Strategic and Enterprise accounts, in collaboration with the Client Executive. **Key Responsibilities** + Partner with… more
- EPAM Systems (Boston, MA)
- …Req.#550050164 **\#LI-DNI** **Responsibilities** + Lead, mentor, and manage a team of customer success professionals, project managers, and other PMO staff + ... Client and Delivery Leader with a passion for leading strategic initiatives that make a huge impact? We are...across many stakeholders in the construct of delivering overall success for the customer + Develop effective… more
- Indeed (Boston, MA)
- …for job seekers. (*Comscore, Total Visits, March 2024) **Day to Day** As a Senior Client Success Specialist you will communicate directly with advertising agency ... and existing client accounts, ensuring campaigns are hitting their strategic targets. You will monitor and manage employer content...best optimize clients' accounts and set them up for success . Use Indeed data and your expertise in the… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** Senior Director, Radioligand Therapy Delivery and Customer Service **Location:** Cambridge, MA **About the Job** Sanofi Oncology is pioneering the ... therapy, we are seeking a **US/Global Director, Radioligand Therapy (RLT) Delivery & Customer Services** . This strategic leader will be responsible for… more
- Amazon (Boston, MA)
- …AWS best practices developed over thousands of engagements to work backwards from the customer strategic objectives, help design the customer cloud journey, ... customer outcomes. You will earn trust at all levels of the customer organization and identify strategic opportunities, cloud use cases, establish roadmaps… more
- Pegasystems (Boston, MA)
- …+ Collaborate with clients, partners, and Pega teams to continuously focus on Customer Success in large-scale Customer Service Center implementations + ... Senior Manager of Specialist Solutions Consulting - Customer Service Job Category: Pre-Sales Consulting Location: US - Massachusetts - Remote **Meet Our Team:**… more
- Sallie Mae (Newton, MA)
- …something. For students, for future generations, for the future of education. ** Senior UX/UI Designer, Customer Experience** **What You'll Contribute** Are you ... problems through innovative technology solutions? Are you passionate about customer strategy, digital design, and creating seamless experiences across platforms?… more
- Omnicell (Boston, MA)
- …new products, selling add-on and replacement solutions, and laying the foundation for customer success . + **Execute** : Meet assigned goals for quota attainment, ... liaison for the customer . **How You'll Elevate at Omnicell** At Omnicell, success isn't just about what you achieve-it's about how you achieve it. We embed… more
- Iron Mountain (Boston, MA)
- …Digital Solutions Customer Success ** We are seeking an experienced and dynamic Senior Director of Customer Success to lead and scale a high-impact ... companies. This role will be responsible for developing a strategic vision for customer success ,...leadership skills with a history of mentoring and developing senior -level customer success leaders +… more
- Datavant (Boston, MA)
- …+ Strong track record partnering across product, marketing, sales, and customer success teams + Analytical and strategic -able to connect customer insight ... customer experience. Working closely with teams across Product, Engineering, Customer Success , and Commercial, you'll help ensure alignment around our… more
- Proofpoint (Boston, MA)
- …technical area or equivalent + 4 + years of industry leadership experience in a customer success , sales engineer, senior support engineer, or other ... our growing field services team. The mission of the Customer Success Manager is to ensure that...to think innovatively, strategically and deliver tactically. Evidence of strategic and tactical success like contributing to… more
- Chewy (Boston, MA)
- …Are you looking for a fast paced, innovative workplace? Then the Chewy Customer Service Learning and Development team is looking for you! The Chewy Learning ... an instructional designer with a solid foundational background in customer service training and e-learning development to focus on...to solve difficult business problems is critical to the success of this role. + Strong project management skills… more
- Danaher Corporation (Boston, MA)
- …equivalent in a Life Science discipline (advanced degree preferred) + Proven experience in a senior customer success role within a SaaS company. + Strong ... organizations. + Data-driven mindset with the ability to analyze and interpret customer success metrics to drive strategic decisions. Travel, Motor Vehicle… more
- Amazon (Boston, MA)
- …that educate customers, engage AWS partners, and deliver measurable business results. Success requires strategic vision, project management skills, and the ... more agile, and innovate faster. We're seeking an experienced Senior Event Marketing Manager to join the Global Events...ability to influence global stakeholders. This strategic role requires deep marketing expertise to drive audience… more
- Lactalis American Group Inc. (Bedford, NH)
- …your EXPERTISE to help us make an impact. From your PASSION to ours The Senior Manager, Category Leadership is a customer -facing position that will focus on ... and execute customer -specific category strategies in alignment with the division's and customer priorities. The Senior Manager will report to the Director of… more
- Amazon (Boston, MA)
- …internal events; analyze data to inform strategy; and, communicate results to senior leadership. You'll balance strategic planning with tactical execution while ... Description AWS is seeking a Senior Event Marketing Manager to join our Global...will lead key AWS internal leadership events, which are strategic global gatherings designed to unite our internal audience,… more
- Microsoft Corporation (Boston, MA)
- …global sales team-one that is deeply connected to our partners and driven by customer success . By uniting our Small Medium Enterprise sellers and Channel sales ... we are shaping the future of business. As a Senior Director of Digital Security and Channel Sales, you...technical and industry insights on how to grow the strategic customer business. + Help the team… more