- Forrester (Philadelphia, PA)
- …and build an extraordinary future. **About This Role:** As a member of Forrester's digital customer success team, this individual is responsible for ... accuracy of customer data. + Collaborate with customer success (CS) and operations ...drive strategic decisions. + Surface actionable insights to improve digital customer touchpoints and operational efficiency, fostering… more
- CSL Behring (King Of Prussia, PA)
- …with the CSL's mission and objectives. Set the mission, vision, and strategy of the Digital Core Delivery area to maximize the success of business and technology ... security. + Ensure robust network monitoring, observability, and automation across the digital core. **Local and Regional Delivery and Operations , Manufacturing… more
- Microsoft Corporation (Philadelphia, PA)
- …our customers modernize with confidence. The DIB OU is currently seeking an enthusiastic ** Customer Success Account Manager (** **CSAM), Manager** to lead a team ... that CSAM's are collaborating with the Account Team to a create a customer success plan, delivering value to customers through strategic engagement, technical… more
- SAP (Newtown Square, PA)
- …Full Time** **Career Level: T3-1** **Original Posting Date:** 06/09/2025 **Job Title:** Customer Success Partner Senior Advisor **Location:** Newtown Square, PA ... Model:** Hybrid work model. **Purpose and Objective:** SAP America, Inc. seeks a Customer Success Partner Senior Advisor at our Newtown Square, PA location… more
- Santander US (Philadelphia, PA)
- …to elevate their banking experience and foster loyalty. * Engage customers through digital platforms to enhance customer interactions and educate them on ... Branch Operations Manager, Market Street, Philadelphia, PA Country: United...proactive approach to issue resolution. * Proficient in using digital tools and technology to enhance customer … more
- Brink's (Philadelphia, PA)
- …legacy built on trust and a future driven by innovation, Brink's partners for customer success , empowering businesses across the globe to operate with confidence ... (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial… more
- Wolters Kluwer (Philadelphia, PA)
- …and ongoing optimization of our ecommerce and informational websites. + Ensure digital journeys support customer decision-making across both Sales-assisted and ... Wolters Kluwer Tax & Accounting is seeking an **Associate Director of Marketing Operations ** to lead and optimize our global marketing operations function. This… more
- Comcast (Philadelphia, PA)
- …and Sky. **Job Summary** The Senior Manager, Partnership Strategy & Operations will focus on corporate partnerships revenue growth across Comcast Spectacor's ... to support rationale behind partnerships + Reporting on the success of existing partnerships incorporating data. + Management of...for how you do your job. + Own the customer experience - think and act in ways that… more
- Cengage Group (Philadelphia, PA)
- …first. The Supervisory position will be responsible for the successful day-to-day operations of the Customer Technical Support team located in Independence, ... CTS Department or equivalent IT role. + Demonstrated leadership skills. + Demonstrated success in a Customer Call Center environment. + Demonstrate strong… more
- Canon USA & Affiliates (Burlington, NJ)
- …to build customer rapport and minimize escalations. - Ability to fulfill customer expectations while monitoring operations and workflow in a timely manner. - ... **About the Role** Responsible for covering both Inbound Customer Calls and National Dispatch Support. When handling...is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to… more
- Sherwin-Williams (Marlton, NJ)
- This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their ... answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any … more
- Ricoh Americas Corporation (Camden, NJ)
- **Specialist I, Customer Engineering** **Additional Pay Details** Compensation Range $25.58-$31.25 **POSITION PROFILE** The Specialist I, Customer Engineering ... Services team is a full-time technical resource staffed onsite at our customer locations and primarily responsible for working closely with clients and… more
- Subaru of America (Camden, NJ)
- …responsibility for delivering seamless, intuitive, and engaging in-car and mobile digital experiences. This role requires balancing customer expectations, ... Works closely with cross-functional teams, including engineering, product management, marketing, operations , and external partners, to ensure program success .… more
- SAP (Newtown Square, PA)
- …and globally such as strategic customers, partners, Product Management, Engineering, Customer Success , Support, Professional Services, engagement executives, ... client/ customer engagements either in sales/pre-sales, consulting, hosting or digital business services support environment; and + Identifying and collect… more
- Microsoft Corporation (Philadelphia, PA)
- …to ensure success within their market based on Microsoft's and customer /partner needs. Develops strategies and coaches managers to align teams with customer ... is dedicated to empowering these commercial contractors throughout their digital transformation journey-from envisioning new possibilities to delivering secure,… more
- Palo Alto Networks (Philadelphia, PA)
- …imperatives of your prospects and customers + Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer ... mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world...evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer… more
- Santander US (Philadelphia, PA)
- …by addressing concerns and providing timely resolutions. * Engage customers through digital platforms to enhance customer interactions and educate them on ... relationship sales role in a related industry, with proven success in establishing new customers, deepening customer ...professional image at all times. * Proficient in using digital tools and technology to enhance customer … more
- Microsoft Corporation (Philadelphia, PA)
- …Leads technical teams for driving opportunities including Specialist Team Unit (STU), Customer Success Unit (CSU), and others, as necessary. Leads efforts ... aligns Microsoft capabilities with customer mission requirements. Leads customer business transformations through digital technologies for assigned accounts… more
- Microsoft Corporation (Philadelphia, PA)
- …Delivery:** Coach teams to deliver seamless, outcome-driven engagements that align with customer success plans and accelerate digital transformation based ... guidance for the team in identifying and evaluating trends and gathering customer /partner insights to map architecture and digital transformation solutions to… more
- Cengage Group (Philadelphia, PA)
- …and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We ... Strategy Partners and other Centers of Excellence, including HR Operations , Talent & Inclusion, and Total Rewards, the HR...additional projects that are prioritized and critical to the success of the of talent agenda - examples include,… more