- Deloitte (Philadelphia, PA)
- …pioneer in technology who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will ... Qualifications Required: + Bachelor's degree + 7+ years of experience in contact center technology strategy , design, and implementation. + Proven… more
- Deloitte (Philadelphia, PA)
- …desktop applications such as Salesforce, SreviceNow, Oracle, or SAP. + Experience with contact center technology strategy , multi-channel routing, ... may be available Preferred : + Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations… more
- Bank of America (Newark, DE)
- …programs. We are looking for someone who can lead the Contact Center and Interactive Voice Response Authentication Strategy and drive the transformation ... based insights + Partner across organization lines including Fraud Strategy , Technology , Risk & Compliance in the...Risk & Compliance in the development of IVR & Contact Center authentication strategy and… more
- J&J Family of Companies (West Chester, PA)
- …would like to request an accommodation, please email the Employee Health Support Center (###@its.jnj.com) or contact AskGS to be directed to your accommodation ... Fueled by innovation at the intersection of biology and technology , we're developing the next generation of smarter, less...for the best talent for a Director, US Commercial Strategy & Insights to be located in one of… more
- University of Pennsylvania (Philadelphia, PA)
- …The DSAM is responsible for developing and operationalizing a unified data strategy that connects technology platforms with business objectives. Serving as ... and resources, and much more. Posted Job Title Data Strategy and Analytics Manager - Wharton Executive Education Job...The DSAM will serve as the primary point of contact for ongoing and ad hoc data requests across… more
- Citigroup (Wilmington, DE)
- …prosper and grow in domestic markets, as well as internationally. We put the customers at the center of everything we do and data at the center of how we do it. ... This role will lead the design and execution of the acquisition risk strategy for emerging channels (eg online prequal, paid media) and manage the test-and-learn… more
- PNC (Philadelphia, PA)
- …well as working closely with our Customer Management Team to drive an integrated contact strategy that drives primacy for our deposit clients and optimizes ... center and mail. . Create and manage the PNC TotalRewards consumer strategy incorporating on-site and off-site optimizations leveraging technology to enhance… more
- Deloitte (Philadelphia, PA)
- …anticipate disruption, reimagine the possible, and fulfill their mission promise. Our HR Strategy & Technology offering develops leading global HR strategies and ... to transform their HR functions with AI and emerging technology . With the rapid pace of change in today's...develop, and motivate my workforce? What should my AI strategy be for the HR function? Do I have… more
- TD Bank (Wilmington, DE)
- …the impact to Customers and our operation teams (eg Loss Prevention Call Center ). The Senior Manager Fraud Performance Management is responsible for reporting on ... losses and trends in addition to detailed reporting to monitor rule strategy performance. The Senior Manager Fraud Performance Management also reconciles and… more
- American Water (Camden, NJ)
- …etc. * Sound experience in defining scope for initiatives aligned to customer service/ technology strategy solutions such as o * Advanced analytics * Omni ... Regulatory functions to drive business value * Sound experience in defining business/ technology strategy for CFO's organization by leveraging solutions focused… more
- Deloitte (Philadelphia, PA)
- …across the enterprise and to transform their HR functions with AI and emerging technology . With the rapid pace of change in today's world, you will help clients ... develop, and motivate my workforce? What should my AI strategy be for the HR function? Do I have...at work. Work You'll Do As a US Delivery Center Senior Solution Specialist on the team, you will:… more
- Penn Medicine (Philadelphia, PA)
- …to all end-users of key platform user group (Referral Development, Marketing Contact Center , Physician Recruitment, Concierge Program, etc.) Platform adoption ... in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all… more
- Lincoln Financial (Radnor, PA)
- …initiatives and contract negotiations for a wide range of Software, Hardware, Data Center , Cloud and related services supporting Information Technology under the ... doing** * Owning responsibility for the sourcing of assigned Technology renewals to completion for a wide range of...renewals to completion for a wide range of Data Center agreements, software and SaaS solutions including providers such… more
- Deloitte (Philadelphia, PA)
- Private Equity M&A IT Senior Manager Our Deloitte Strategy & Transactions team helps guide clients through their most critical moments and transformational ... Guide our clients need as a PE M&A Information Technology (IT) Senior Manager- within Deloitte's M&A Offering, as...Deloitte's M&A Offering, as a part of our broader Strategy & Transactions practice. Recruiting for this role ends… more
- The Cigna Group (Philadelphia, PA)
- …A background in IT network infrastructure, landline and wireless carriers, and contact center services is desired. KEY RESPONSIBILITIES: Supplier Governance & ... and relationship management processes in support of The Cigna Group's Information Technology organization. Specifically, this role is centered around the Global … more
- Avnet (Cherry Hill, NJ)
- …for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center at ###. ... Are:** At Avnet, relationships matter. We are a global, FORTUNE (R) 500 technology distributor and solutions company that delivers design, supply chain and logistics… more
- JPMorgan Chase (Wilmington, DE)
- …product roadmap to meet stakeholder needs. + Partner with Risk Architecture and Technology teams to drive platform strategy . + Collaborate with functional ... of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You...issues during model implementation. + Serve as the primary contact for issue identification and resolution. + Contribute to… more
- Amazon (West Deptford, NJ)
- …Global Security Operations (GSO) team through the creation of an overall global strategy designed to optimize resources and leverage technology to mitigate ... include people, buildings, equipment, data, & intellectual property) in a designated fulfillment center (FC). The Loss Prevention Intern is a key member of the… more
- Black & Veatch (Wilmington, DE)
- …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... the environments where they are most needed. **The Team** **Black & Veatch's Technology , Commercial & Industrial** is a specialized group of capabilities focused on… more
- Deloitte (Philadelphia, PA)
- …Life Sciences platforms such as CRM, Marketing/Campaign Management, Omni-Channel Engagement, Contact Center , Lead Management, or Post-Sales Support. + At ... operators, creatives, designers, engineers, and architects. Our team balances business strategy , technology , creativity, and ongoing managed services to solve… more