- JPMorgan Chase (Wilmington, DE)
- …team that improves Chase's self-service experiences for millions of customers. As an Customer Journey Analytics Director on the Digital Operations (DigiOps) ... by using data to provide recommendations that enhance the customer experience and build long term, profitable customer...teams to drive increased awareness and adoption of a journey -led approach to driving innovation. + Partner with Modeling… more
- Sallie Mae (Newark, DE)
- …in SAS, SQL, and Microsoft Office Suite + Proven ability to communicate complex analytics to executive audiences + Strong interpersonal skills and ability to ... We're on a mission to power confidence as students begin their unique journey . To help them plan their higher education, successfully finish, and prepare for… more
- Sallie Mae (Newark, DE)
- …in fintech, SaaS, or customer -facing digital platforms. + Expertise in customer segmentation, cohort analysis, and behavioral analytics to personalize user ... imagining and building scalable businesses for students and families on their unique journey to-through and immediately after higher education. We're on a mission to… more
- Forrester (Philadelphia, PA)
- …to ensure strategic and functional alignment. These efforts will accelerate our journey to becoming customer obsessed. The vision, thought leadership, and ... health. + Develop and oversee deployment of technologies to provide seamless customer engagement reporting and robust analytics to support customers. + Build… more
- NRG Energy, Inc. (Philadelphia, PA)
- …thoughtfully balancing business goals with audience needs. + Lead the development of customer journey maps and strategic frameworks that uncover pain points, ... include marketing automation solutions (eg, Salesforce Marketing Cloud, Marketo, HubSpot) and customer journey development + Familiarity with lead capture forms,… more
- RELX INC (Philadelphia, PA)
- …competitive intelligence, messaging, and solution-specific marketing plans for SaaS, data, and analytics products. A critical 'voice of the customer ' champion, ... this position maintains broad awareness of market, customer and competitor dynamics to inform impactful messaging, positioning, and campaigns to drive new business… more
- SAP (Newtown Square, PA)
- …Team** Join our dynamic SAP Enterprise Architects team within the new SAP Customer Services & Delivery board. We lead digital transformation using cutting-edge SAP ... activities such as: + Guide customers through their cloud journey (with special focus on adopt and derive), starting...methodology and Clean Core principles to ensure that every customer benefits from SAP's cloud qualities. + Act as… more
- Vanguard (Malvern, PA)
- …with Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO) and Adobe Customer Journey Analytics (CJA) + Familiarity with tag managers (Adobe ... fostering genuine and lasting connections throughout every stage of the investor's journey with Vanguard.We are the connective tissue between prospect and client,… more
- SAP (Newtown Square, PA)
- …best practices and collaborate on providing solutions and services support across the entire customer journey . Candidate(s) will be required to work 3 days a ... sales cycle, from identifying target customers and opportunities to post-sale customer support. Additionally, you will assist customers in expanding their current… more
- Sallie Mae (Newark, DE)
- …We're on a mission to power confidence as students begin their unique journey . To help them plan their higher education, successfully finish, and prepare for ... plan, save, and pay for education. As a **Business Analytics Sr. Manager** , you will play a pivotal...different **contact strategies** for our customers. Assess impact on customer engagement, collections performance, and ultimate loss outcome +… more
- SAP (Newtown Square, PA)
- …best practices and collaborate on providing solutions and services support across the entire customer journey . Candidate(s) will be required to work 3 days a ... to support the entire sales cycle, from identifying opportunities to post-sale customer support. Additionally, you will assist customers in expanding their current… more
- Black & Veatch (Wilmington, DE)
- …You are empowered to grow and explore new possibilities at every step of your career journey . Bring your big ideas knowing you are safe to be who you are and speak ... to use. **The Opportunity** We are seeking a dynamic and results-driven Sales Executive to join our team. This role is responsible for developing and executing… more
- Deloitte (Philadelphia, PA)
- …pitfalls, and provide practical solutions at every stage of their journey -before, during, and after any major transformational projects or transactions. SFL ... leader for each client, including the creation of solutions, proposals, presentations, executive briefings, and other materials to support AI business development +… more