- Forrester (Philadelphia, PA)
- …and build an extraordinary future. **About This Role:** As a member of Forrester's digital customer success team, this individual is responsible for ... accuracy of customer data. + Collaborate with customer success (CS) and operations ...drive strategic decisions. + Surface actionable insights to improve digital customer touchpoints and operational efficiency, fostering… more
- CSL Behring (King Of Prussia, PA)
- …with the CSL's mission and objectives. Set the mission, vision, and strategy of the Digital Core Delivery area to maximize the success of business and technology ... security. + Ensure robust network monitoring, observability, and automation across the digital core. **Local and Regional Delivery and Operations , Manufacturing… more
- Cella Inc (Wilmington, DE)
- …yearWe are seeking a driven Product Professional to support and execute our digital product strategy, focusing on enhancing financial health outcomes and customer ... focused on improving user outcomes and engagement, aligning with overall digital strategy to unify diverse product experiences across platforms. Drive Product… more
- Microsoft Corporation (Philadelphia, PA)
- …our customers modernize with confidence. The DIB OU is currently seeking an enthusiastic ** Customer Success Account Manager (** **CSAM), Manager** to lead a team ... that CSAM's are collaborating with the Account Team to a create a customer success plan, delivering value to customers through strategic engagement, technical… more
- SAP (Newtown Square, PA)
- …Full Time** **Career Level: T3-1** **Original Posting Date:** 06/09/2025 **Job Title:** Customer Success Partner Senior Advisor **Location:** Newtown Square, PA ... Model:** Hybrid work model. **Purpose and Objective:** SAP America, Inc. seeks a Customer Success Partner Senior Advisor at our Newtown Square, PA location… more
- DuPont (Wilmington, DE)
- …Process Control & Automation, Supply Chain) + Develop and align the Integrated Operations digital vision with overall business strategy + Construct and ... leader will drive innovation and productivity through IT and digital transformation across the Integrated Operations (IO)...sites, Supply Chain functions and the delivery of our digital portfolio. Success in the role requires… more
- Cengage Group (Wilmington, DE)
- …Revenue Operations function. This role will partner with Sales, Marketing, Customer Success , Finance, and regional leaders to drive forecasting accuracy, ... inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well... Operations , Sales Operations , or Business Operations , ideally in a global SaaS or digital… more
- Santander US (Philadelphia, PA)
- …to elevate their banking experience and foster loyalty. * Engage customers through digital platforms to enhance customer interactions and educate them on ... Branch Operations Manager, Market Street, Philadelphia, PA Country: United...proactive approach to issue resolution. * Proficient in using digital tools and technology to enhance customer … more
- Brink's (Philadelphia, PA)
- …legacy built on trust and a future driven by innovation, Brink's partners for customer success , empowering businesses across the globe to operate with confidence ... (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial… more
- Wolters Kluwer (Philadelphia, PA)
- …and ongoing optimization of our ecommerce and informational websites. + Ensure digital journeys support customer decision-making across both Sales-assisted and ... Wolters Kluwer Tax & Accounting is seeking an **Associate Director of Marketing Operations ** to lead and optimize our global marketing operations function. This… more
- Comcast (Philadelphia, PA)
- …and Sky. **Job Summary** The Senior Manager, Partnership Strategy & Operations will focus on corporate partnerships revenue growth across Comcast Spectacor's ... to support rationale behind partnerships + Reporting on the success of existing partnerships incorporating data. + Management of...for how you do your job. + Own the customer experience - think and act in ways that… more
- Cengage Group (Wilmington, DE)
- …first. The Supervisory position will be responsible for the successful day-to-day operations of the Customer Technical Support team located in Independence, ... CTS Department or equivalent IT role. + Demonstrated leadership skills. + Demonstrated success in a Customer Call Center environment. + Demonstrate strong… more
- JPMorgan Chase (Wilmington, DE)
- …millions of customers. As an Customer Journey Analytics Director on the Digital Operations (DigiOps) Analytics Team, you'll support an extensive portfolio by ... capabilities, and skills:** + 10+ years of experience in digital operations , strategy, analytics or a related...related fields + Experience leveraging large datasets to analyze customer experiences and behaviors in digital channels… more
- Sherwin-Williams (Wayne, PA)
- This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their ... answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any … more
- Ricoh Americas Corporation (Camden, NJ)
- **Specialist I, Customer Engineering** **Additional Pay Details** Compensation Range $25.58-$31.25 **POSITION PROFILE** The Specialist I, Customer Engineering ... Services team is a full-time technical resource staffed onsite at our customer locations and primarily responsible for working closely with clients and… more
- Subaru of America (Camden, NJ)
- …responsibility for delivering seamless, intuitive, and engaging in-car and mobile digital experiences. This role requires balancing customer expectations, ... Works closely with cross-functional teams, including engineering, product management, marketing, operations , and external partners, to ensure program success .… more
- SAP (Newtown Square, PA)
- …and globally such as strategic customers, partners, Product Management, Engineering, Customer Success , Support, Professional Services, engagement executives, ... client/ customer engagements either in sales/pre-sales, consulting, hosting or digital business services support environment; and + Identifying and collect… more
- Palo Alto Networks (Philadelphia, PA)
- …imperatives of your prospects and customers + Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer ... mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world...evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer… more
- Citigroup (Wilmington, DE)
- …collaboration with cross functional team (Marketing, Analytics, Digital , and Operations ) on delivering best in class customer experience, increasing traffic, ... portfolio performance. The Flex Product Manager will partner closely with Marketing, Digital , Product Development, Decision Management, Risk and Operations and… more
- Veolia North America (Wilmington, DE)
- …and local goals. He/she is intimately familiar with water and/or wastewater operations and the industry, customer communications, employee engagement, media ... comprehensive internal and external communication and stakeholder programs for local utility operations in Delaware. Works under the direction of the Vice President,… more