- Kambi (Philadelphia, PA)
- …sports betting experiences, together with our partners. The Team: The Partner Support Manager is part of the Partner Success Department, whose main ... with an innovative sports betting product. From front-end user interface to customer intelligence, risk management and odds compiling, all built on our in-house… more
- Boston Consulting Group (Philadelphia, PA)
- …thrive. What You'll Do You are essential to our office, essential to our success . We are Boston Consulting Group (BCG), a 60-years young strategy consulting firm. ... working relationships with key stakeholders (this will be crucial to your success !): MDPs - Understands priorities and exercises sound judgment to make appropriate… more
- ESR Healthcare (West Chester, PA)
- …squads, working closely with squad PO, peer PAs and the Product Manager Apply compliance requirements within scope of responsibility, ensures SDLC documentation, ... system demos via inspect and adapt workshops as needed ? Understanding of customer journeys and customer experience ? Foundational skills (at minimum) in… more
- Cengage Group (Wilmington, DE)
- …. Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager , Customer Success , you will play a dual ... of team members + Contribute to cross-functional initiatives that enhance the customer success experience **What You'll Need:** + 3+ years of experience in … more
- West Pharmaceutical Services (Exton, PA)
- Manager , Customer Success , Contract Manufacturing Requisition ID: 70916 Date: Sep 26, 2025 Location: Exton, Pennsylvania, US Department: Customer Service ... the individual is responsible for providing leadership to the Customer Success , Contract Manufacturing teams (CS Operations...the trusted advisor and advocate for our customers, the Manager CS, Contract Manufacturing enables the team to manage… more
- JPMorgan Chase (Philadelphia, PA)
- … customer journeys and craft unparalleled customer experiences. As a Customer Success Manager in Healthcare Payments, you support customers in ... providers, and payers for every healthcare payment transaction. The Customer Success Manager requires a...for every healthcare payment transaction. The Customer Success Manager requires a self-motivated, problem-solving healthcare… more
- Emerson (Blue Bell, PA)
- …of installed software on key Life Sciences accounts at an enterprise level as a **Global Customer Success Manager (GCSM)** . You will be a key member of ... If you are a Customer Success professional who is passionate about helping customers achieve exceptional outcomes on a global scale, Emerson has an exciting… more
- Proofpoint (Philadelphia, PA)
- …and self-motivated individual to join our growing field services team. The mission of the Customer Success Manager is to ensure that our customers realize ... providing realized value from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of your customers that align with their… more
- Forrester (Philadelphia, PA)
- …Role:** As a member of Forrester's customer success organization, the Customer Success Manager is responsible for the engagement value delivered to ... to share potential new enrichment opportunities. + Leverage support of the customer success specialist to ensure the largest impact on client engagement and… more
- John Deere (Philadelphia, PA)
- …job acclimation purposes and remains subject to change._ **Your Responsibilities** As a ** Customer Success Manager ** for **Deere & Company World ... - Illinois - Moline_ **_Function:_** _Customer Experience (CA)_ **_Title:_** _Customer Success Manager - 116005_ **_Onsite/Remote:_** _Remote Position_ _This… more
- Cengage Group (Wilmington, DE)
- …where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement, ... and progress towards sales goals. Builds mitigation plans where needed. + ** Customer success initiatives** : Leads and drives projects and initiatives focused on… more
- IBM (Philadelphia, PA)
- …expertise** * Experience: +5 years of experience in Technical Account Management (TAM), Customer Success Management (CSM), Program Management, or a related ... a crucial role in mitigating risks and driving positive customer outcomes. As a Sr. CAP Manager ,...Services, Technical Success , and Sales to drive customer success and reduce churn. * Resilience… more
- Forrester (Philadelphia, PA)
- …Forrester's Leadership Enablement Program Manager empowers our sales and customer success leadership team by impacting performance, increasing client ... an onboarding program that set new Forrester sales and customer success managers up for success...inspire teams, optimize customer outcomes, and drive success using the Sales Manager Flywheel. +… more
- Cornerstone onDemand (Wilmington, DE)
- **Summary:** The Delivery Success Manager (DSM) is responsible for ensuring the quality and successful delivery of services by our extended network of service ... expertise, project management skills, and a proactive approach to ensuring customer success through our partner ecosystem. **Responsibilities:** **Engagement &… more
- BrightSpring Health Services (King Of Prussia, PA)
- …clients live their best life we encourage you to apply today! TheClient Success Manager , Senior Livingcultivates and maintains an on-going strategic relationship ... with their clients. They are responsible for the ensuring customer satisfaction with pharmacy services, issue resolution and overall retention of their clients. This… more
- Cengage Group (Wilmington, DE)
- …day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The customer success consultant will build relationships in key ... journey. They will support account retention to increase revenue. The customer success specialist will collaborate with internal departments to support… more
- Goodwill Industries of Southern New Jersey and Phi (Woodbury Heights, NJ)
- CUSTOMER SERVICE MANAGER Job Details Job Location Woodbury Store - Woodbury Heights, NJ Salary Range $18.25 - $22.25 Hourly Description The Customer Service ... the sales floor and obtaining set sales goals. The Customer Service Manager directs all aspects relating...with others to achieve business outcomes-concerns with the team success as well as individual performance. + Communicate Effectively… more
- Ryder System (King Of Prussia, PA)
- …- $45,000 Average Commission Year Two: $45,000 - $60,000 **Job Summary** The Customer Development Manager position is responsible for the management of assigned ... accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including: Full Service Lease, Programmed… more
- American Airlines (Philadelphia, PA)
- …job is a member of the Hubs and Gateways Team, within the Customer Experience Division. + Responsible for managing, developing, and coordinating all customer ... satisfaction and experience. **What you'll do** + Oversees day to day customer service operations including oversight of the ticket counter and gate activity in… more
- Principal Financial Group (Philadelphia, PA)
- **What You'll Do** As a **Relationship Manager ** within our TPA Customer Care area, you will play a pivotal role in developing and nurturing deep relationships ... financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for...where financial security is accessible to all. And our success depends on the unique experiences, backgrounds, and talents… more
