- Mass Markets (Richmond, VA)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule… more
- City National Bank (Richmond, VA)
- …of mortgage servicing experience in a senior capacity * 5 years of Call center experience or of experience handling complaints, escalations, requests verbally ... small size and broad scope allow us to customize solutions tailored to clients' specific needs to encompass all...in developing a business plan and delivering against a client service model * Be on call … more
- Oracle (Richmond, VA)
- **Job Description** An Oracle Data Center Technician will perform key roles to delivering core infrastructure & foundational technologies within the OCI data ... center environments. As a skilled technician on a wide...both verbal and written communication mediums. + Experience taking on- call shifts and ability to respond to critical events… more
- Oracle (Richmond, VA)
- …enterprise servers and cabling infrastructure. + Fix and repair of data center hardware and networking infrastructure within Service Level Agreements (SLA). + Rack ... and stack of data center equipment, including but not limited to servers, networking...after shift to the next team member(s). + Provide on- call emergency support at pre-determined times. + Participate and… more
- Oracle (Richmond, VA)
- …for your site. + Procurement and Inventory: Receive, track, and ship data center equipment as needed. + Work collaboratively with partner and cross-functional teams ... within your data center . + Provide technical guidance to vendors and foster...Strong verbal and written communication skills. + Experience assisting on- call technicians and ability to respond to critical events… more
- Oracle (Richmond, VA)
- **Job Description** **Oracle Cloud Infrastructure** **Schedule to cover 24/7 data center operations.** Oracle Cloud Infrastructure (OCI) has an excellent opportunity ... management experience. Ordering, receiving, and shipping server parts. + Experience taking on- call shifts and ability to respond to critical events as needed. +… more
- Oracle (Richmond, VA)
- …management experience. Ordering, receiving, and shipping server parts. + Experience taking on- call shifts and ability to respond to critical events as needed. + ... testing of cables, Cooling and Electrical systems concepts inside the data center We will ensure that individuals with disabilities are provided reasonable… more
- Truist (Richmond, VA)
- …more years of over the phone client facing experience preferably in call center environment. High school diploma, or equivalent education and related ... probing to identify short term/long term reasons for default and suggest appropriate solutions in accordance with bank or investor guidelines. Explain in a clear and… more
- Concentrix (Richmond, VA)
- …. **Key Responsibilities:** + **Product Management:** + Responsible for Product Roadmap for client 's Enterprise Call Center + Define and write Epics, ... + **Stakeholder Engagement:** + Work closely with Product Managers and stakeholders from the client 's Enterprise Call Center and related platforms. + Engage… more
- Oracle (Richmond, VA)
- …worldwide. We design and operate resilient, scalable, and privacy-aware physical security solutions in close partnership with Real Estate & Facilities, Oracle Cloud ... Infrastructure, Data Center Engineering, Legal/Privacy, Procurement, and Regional Security Operations. **Responsibilities** + Daily Responsibilities + Lead incident… more
- Public Consulting Group (Richmond, VA)
- …or corporate environment required; Experience with MS Office suite required; Application, Call Center / Client Service Experience strongly desired. **Working ... Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human… more
- Oracle (Richmond, VA)
- …unencumbered and will need your contribution to make it a world class engineering center with the focus on excellence! Our products and services enable US Federal ... by all levels! As a part of the Federal Client Operations Team, you will manage and maintain multiple...as needed and allowed by local regulations to support on- call * Experience with Kubernetes as a service and… more
- Evolent (Richmond, VA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... will be working directly with one of Evolent's largest client and leading a group of individuals who oversee...broad-based Health Plan experience + Ability to find creative solutions in an ever-changing and growing environment + Demonstrated… more
- Oracle (Richmond, VA)
- …unencumbered and will need your contribution to make it a world class engineering center with the focus on excellence. As a Senior Principal Site Reliability DevOps ... do + Own the full service lifecycle: design, implementation, deployment, on- call , and continuous improvement-maintaining high code and reliability standards. +… more
- PNC (Richmond, VA)
- …User Experience (UX) Design **Competencies** Application Development ( Client /Server), Application Development (Object-Oriented), Application Localization and ... to become a pivotal force in shaping how technology directly enables growth, client service, and long-term value. **Why Harris Williams?** This is a mandate to… more
- Prime Therapeutics (Richmond, VA)
- …+ Previous project management skills + Previous experience with RxClaim + Previous call center experience + Certified Pharmacy Technician (CPhT) + Previous work ... world class status in operational effectiveness and pharmacy and client experience while ensuring compliance and adherence to all...Industry + Previous experience leading a team in a call center environment Every employee must understand,… more
- Bank of America (Richmond, VA)
- …and creating reports and completing exception processing. **Responsibilities:** + Inbound Call Center Customer Service Rep receiving calls including day-to-day ... data to validate operational processes **Required Qualifications:** + Minimum of 1 year call center experience + Must be able to Multitask using various… more
- Verint Systems, Inc. (Richmond, VA)
- …Familiarity with Verint or similar products; and/or understanding of Contact Center , cloud technology, call recording, Speech Analytics, Text Analytics, ... through executing a business driven sales methodology that links our solutions with prospect business drivers. **Principal Duties and Essential Responsibilities:** *… more
- TEKsystems (Richmond, VA)
- …assistance/training to lower level team members. Skills Customer service team, Inbound call center , Customer service, Banking, Data entry, Finance, Microsoft ... position will materialize into a full-time opportunity with the client . Description: To provide members and prospective members the...partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of… more
- Oracle (Richmond, VA)
- …IPv4, IPv6, DNS, DHCP. + Experience with scripting or automation and data center design; Python preferred but must demonstrate expertise in scripting or compiled ... language. + Experience with network monitoring and telemetry solutions . + Experience with network modeling and programming such as YANG, OpenConfig, NETCONF. +… more