- Capital One (Petersburg, VA)
- …teams to deliver results that have a direct impact on internal and external customer experience and implement risk solutions to ensure Capital One's continued ... Senior Manager , Risk Guide- Enterprise Services Risk Senior ...and risk partners. The ability to think from a ' customer back' perspective is also critical. Leaders in risk… more
- Capital One (Richmond, VA)
- …Security Professional (CCSP), AWS Certified Solutions Architect, Certified Information Security Manager (CISM) 4+ years experience in the e-commerce industry ... including but not limited to mergers and acquisitions Deliver divisional cyber strategy integration and execution, identification and management of risk for top… more
- InterSources, Inc. (Richmond, VA)
- …services must work together to meet the end-to-end business needs of the customer , Experience understanding and applying Service Level Agreements, and Reports to ... Job Title : Telecommunications Contract & Supplier Manager Location:Richmond, VA, Hybrid Rate : Best competitive...use technology to convey issues and oversee work Demonstrated experience developing and documenting processes and using VISIO, Word,… more
- InterSources, Inc. (Richmond, VA)
- …to support field. *Complete incident resolution at the highest levels of customer service. *Standardize help request processes and approaches. *Manage broadcasts and ... also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by...experiences that put the users first, providing an unparalleled experience . This results in strengthening the core technologies of… more
- InterSources, Inc. (Richmond, VA)
- Job Title :IT Customer Relationship Manager Location: Richmond, VA, Hybrid Rate : Best competitive rate local candidates required due to onsite requirement** ... on purpose, value, and results, rather than solutions. (10yrs) *Ability to connect strategy to execution; Strategic thinker. (10yrs) * Experience in Product Line… more
- Avnet (Richmond, VA)
- …**Job Summary:** Identifies opportunities for business expansion in support of the customer sales strategy . Develops and maintains the business relationship by ... + Performs analysis and reports results of various program impact for identified customer (s) notifying the account manager of success, issues and future growth… more
- GCG (Richmond, VA)
- **Overview** GCG Custom Engineered Solutions (CES) is seeking a **Supply Chain Manager ** to lead purchasing, procurement, and inventory operations for our growing ... leader with a passion for continuous improvement and the ability to balance strategy with execution, this role offers a chance to make a meaningful impact… more
- Polaris Industries (Richmond, VA)
- …record preferred + 3-5 years sales administration, distribution and customer service experience + Knowledge of a distribution network strategy + Must possess ... our market leader position, scale, and resources to drive leading customer experience , profitable growth and effective, efficient OEM-dealer interactions.… more
- Avnet (Richmond, VA)
- …+ Performs analysis and reports results of various program impact for identified customer (s) notifying the account manager of success, issues and future growth ... customers, suppliers and teammates realize the transformative possibilities of technology. Experience what's next at Avnet! **Job Summary:** Develops, evaluates and… more
- Cordis (Richmond, VA)
- …in defining, communicating, and realizing the vision of the sales strategy /roadmap. **Responsibilities** + Short-term and long-range business planning + Leveraging ... data analytics to inform targeting and resource allocation + Territory Manager field visits + Engagement and relationship management with key customers + Coaching… more
- Parexel (Richmond, VA)
- **Bring your Rheumatology experience and Lupus expertise to an Industry Leader, Parexel!** Building on our continued success, we are expanding our esteemed Medical ... Ensure client needs and concerns are addressed to ensure customer satisfaction - Actively listen to, solicit and address...and propose /execute remediation plan in coordination with line manager and Project Leader in case of client dissatisfaction… more
- KONE, Inc (Richmond, VA)
- …our team and manage your own local portfolio as a **Sales Consultant - Account Manager for KONE Richmond, VA area** ? This position will support a territory of ... surrounding areas. + Have you built and developed professional customer relations through excellent customer service? +...your bachelor's degree or 4+ years of relevant working experience . _We have the courage to hire great people… more
- CARMAX (Richmond, VA)
- …CarMax, the way your career should be! **ABOUT THIS JOB** The Manager of Customer Experience Strategy supports CarMax's brand experience evolution by ... This role contributes to initiatives that enhance brand engagement, customer satisfaction, and word-of-mouth advocacy (NPS). The Manager...+ 4-6 years of relevant experience in customer experience strategy , brand … more
- The Hertz Corporation (Richmond, VA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) ... across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain,… more
- Capital One (Richmond, VA)
- Manager , Product Manager - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining ... and our industry. **About the Team** The US Card Customer Services & Strategy team has several...an MBA with a quantitative concentration **Preferred Qualifications:** + Experience translating business strategy and analysis into… more
- Datavant (Richmond, VA)
- …and life experiences to realize our bold vision for healthcare. As the Commercial Strategy and Analytics Manager at Datavant, you will play a crucial role ... to support the transformation of the commercial org through customer segmentation, GTM models design, sales strategy ...To The Table:** + Minimum of 7 years of experience in commercial strategy , management consulting, business… more
- Capital One (Richmond, VA)
- Sr. Business Manager - Retail Fraud Strategy and Analytics Summary: As a Senior Manager , Business Analysis at Capital One, you will apply your strategic and ... continuous learning, and rewards innovation. Fraud - when a customer 's personal information is stolen or bank account is...an expert in crafting written documents that articulate your strategy for audiences of all levels, and accompanying those… more
- CARMAX (Richmond, VA)
- …and owned channel strategies. . Passion for brand building, innovation, and customer experience . . Bachelor's degree in marketing, communications, business, or ... way your career should be! Position Summary The Senior Manager of Brand Strategy plays a critical...of strategic brand initiatives. Qualifications . 10+ years of experience in brand strategy , brand experience… more
- Capital One (Richmond, VA)
- Manager - Interview Strategy & Logistics Capital One's interview Strategy & Logistics (ISL) team is a critical service provider for Talent Acquisition (TA) ... for good. ISL focuses on delivering a great candidate experience , providing trusted interview reads for hiring managers, and...to implement high-impact changes in TA. As an ISL Manager , you will lead and develop a team that… more
- WESCO (Richmond, VA)
- As the Manager - Business Insights and Data Strategy , you will be responsible for synthesizing and forecasting complex customer and Wesco data into clear, ... + Create and actively promote an environment of Associate development across the + Customer Data Management strategy team, while also driving team engagement. +… more
