- Capital One (Richmond, VA)
- Product Design Director, Concierge Products We're currently seeking a Product Design Director to lead our Concierge Products team, part of the Experience Design ... design leader to join our team and lead the Velocity Black service, other concierge experiences and the back end agent experiences . Velocity Black is premium… more
- HCA Healthcare (Richmond, VA)
- …want to join an organization that invests in you as a Patient Experience Concierge ? At Henrico Doctors' Hospital Forest, you come first. HCA Healthcare has committed ... difference. We are looking for a dedicated Patient Experience Concierge like you to be a part of our...team. **Job Summary and Qualifications** As a Patient Experience Concierge , you will provide exceptional service to our patient… more
- Sunrise Senior Living (Richmond, VA)
- …**COMMUNITY NAME** Sunrise of Bon Air **Job ID** 2025-230239 **JOB OVERVIEW** The Concierge is often the initial contact and first impression that many people have ... of Sunrise Senior Living. The Concierge is responsible for greeting potential residents, families, and...and internal calls, and taking and communicating messages. The Concierge provides an overview of community information to those… more
- Capital One (Richmond, VA)
- Senior Associate, Capital One Concierge , Delivery Lead - Velocity Black (Remote) This is your opportunity to join Capital One's new, luxury vertical: Velocity Black. ... One, the Velocity Black team is a leading digital concierge company that delivers travel, entertainment, shopping and dining...team answers as needed (both within & adjacent to Concierge ). + **Systems Thinker:** Able to connect the dots… more
- Allied Universal (Henrico, VA)
- …impacts the communities and customers we serve. As a **Security Officer - Front Desk Concierge ** in **Henrico, VA** , you will serve and safeguard clients in a range ... of industries. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability-giving you the freedom to build a schedule that… more
- ASM Global (Richmond, VA)
- Overview The Theater Concierge will provide a warm and exceptional specialized service by providing outstanding customer service to our theater patrons. This ... position will share time between Altria Theater and Dominion Energy Center ESSENTIAL DUTIES AND RESPONSIBILITIES + Develop relationships with patrons to improve their theater going experience and exceed their expectations + Address, follow-through and resolve… more
- UKG (Richmond, VA)
- …focused on powering personalized, scalable engagement through the Digital Concierge and enabling cross-functional decision-making across Customer Success, Product, ... to assess customer health and forecast future behaviors. Power the Digital Concierge Experience Apply intelligence signals to personalize guidance and support for… more
- Capital One (Richmond, VA)
- …One US has now acquired Velocity Black, a digital concierge company. Take a look at the announcement here ... people actualize the full potential of their lives. It's concierge , reimagined for the digital age. By harnessing 24/7...the customer experience to work on our Velocity Black Concierge product. You will have the opportunity to work… more
- Capital One (Richmond, VA)
- …to help high-performance people actualize the full potential of their lives. It's concierge , reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile ... of what it takes to lead the most high-value-add concierge team. The ideal candidate will be an energetic,...others through their career in the customer service and concierge space to the next level This role will… more
- Capital One (Richmond, VA)
- …the hottest restaurants to guaranteed upgrades at the world's finest resorts, our concierge team is available 24/7/365 via our proprietary app to support our ... customers and fulfill their requests. It's concierge , reimagined for the digital age. What unites us...Remote (Regardless of Location): $115,200 - $131,500 for Manager, Concierge Specialist Richmond, VA: $115,200 - $131,500 for Manager,… more
- Capital One (Richmond, VA)
- …to help high-performance people actualize the full potential of their lives. It's concierge , reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile ... (Regardless of Location): $78,400 - $89,500 for SA, Premium Concierge Specialist Richmond, VA: $78,400 - $89,500 for SA,...Specialist Richmond, VA: $78,400 - $89,500 for SA, Premium Concierge Specialist Candidates hired to work in other locations… more
- Coinbase (Richmond, VA)
- …and alignment. Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of ... customer focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its mission. Using your customer support,… more
- Million Air (Richmond, VA)
- …need to have an extraordinary stay, including a warm welcome and concierge service. The Customer Service Representative will also collaborate with ground personnel ... Representative: + Greet customers in a friendly, professional manner + Provide concierge services to pilots and customers including making reservations as required +… more
- Humana (Richmond, VA)
- …preventive screenings or medication adherence and is trained to act as a clinical concierge . The NAL Telephonic Nurse role is a remote position, with oversight from ... the NAL Manager; and they are expected to work independently with minimal supervision and meet productivity and quality targets such as Average Handle Time, Talk Time, documentation quality and compliance, etc. Responsibilities include: + **Provide accurate… more
- SHI (Richmond, VA)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and leadership opportunities.** + **Health,… more
- SHI (Richmond, VA)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and leadership opportunities.** + **Health,… more
- General Motors (Richmond, VA)
- …improve efficiency and resolution times. This includes partnering with the EV Concierge , One CRM/CRM2 teams, central functional GM teams, and Home Energy ... Consultants. + Serve as an escalation point for the CX journey, packaging up critical customer issues and ensuring cross-functional alignment and timely resolution. + Build and manage robust feedback loops, ensuring customer insights are categorized,… more
- SHI (Richmond, VA)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and leadership opportunities.** + **Health,… more
- SHI (Richmond, VA)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and leadership opportunities.** + **Health,… more
- SHI (Richmond, VA)
- …of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI ... is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:** + **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and leadership opportunities.** + **Health,… more