- Merck (Richmond, VA)
- **Job Description** The Director , AI Innovation Studios leads a small, high-impact team of consultants, analysts, and facilitators that drives discovery and early ... of AI opportunities across the enterprise. This is a hands-on director -level role that combines client-facing consulting and workshop facilitation with people… more
- PagerDuty (Richmond, VA)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... centricity, and understanding the motion to win in the enterprise. The Customer Success Management team acts as a Trusted Advisor to our customers, ultimately… more
- Oracle (Richmond, VA)
- …attain/exceed defined customer objectives. + Create an environment providing team success today while developing new strategies for future growth. + Establish a ... You will act as a trusted technical leader and liaison between Customer and Oracle implementation, Support, and Development teams in implementing best practices… more
- Oracle (Richmond, VA)
- …owner and will work with product management, architects and DevOps to ensure customer success . **Responsibilities** As Director of Engineering, you will ... **Job Description** As the Director of software engineering in the IoT and...own and drive the service's operations, overseeing customer experience, system stability, reliability, and performance. Lead incident… more
- Capital One (Richmond, VA)
- Director , Enterprise Know Your Customer (KYC) Compliance Program The Director , Anti-Money Laundering (AML) Leader for Capital One's Enterprise Know Your ... Customer (KYC) program performs a key risk management leadership...the progressive, dynamic Capital One culture are essential to success in this role. **Responsibilities** **:** + Ownership and… more
- Otsuka America Pharmaceutical Inc. (Richmond, VA)
- **Job Overview:** The Director , Customer Engagement Platforms (CEP) will be responsible for overseeing the development, implementation, and optimization of ... Director for Engagement and insights Excellence, the Director will manage the Customer Engagement Platform...with cross-functional groups, drive innovation, and ensure our communities' success . Additionally, this role will keep up to date… more
- UKG (Richmond, VA)
- …do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end ... do you. **About the team:** UKG is seeking a Director of Sales for our Enterprise sales organization. At...At UKG we foster a company culture that supports success at every level, prioritizing our employees. While the… more
- Capital One (Richmond, VA)
- Sr Director , Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of...and manage our digital experience over time** **As Sr Director on the CXF team, you will lead the… more
- Trellix (Richmond, VA)
- …targeted campaigns, advocacy programs, and cross-functional collaboration with sales, product, and customer success teams. Strategically grow the customer ... **_Job Title:_** Senior Director , Customer Marketing **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and… more
- Lumen (Richmond, VA)
- …us as we digitally connect the world and shape the future. **The Role** The Director of Customer Insights is a strategic leadership role within the Growth and ... + Demonstrated success in leveraging AI and machine learning for customer segmentation and predictive analytics. + Experience with customer journey mapping,… more
- Verint Systems, Inc. (Richmond, VA)
- …and project tracking updates with a regular communications cadence to the Verint FSS Customer Success Director , Sales Director and senior Technical ... Fargo technical IT team and their Integrators to ensure long-term success for both the End- Customer and FSS. The Sr. Technical Consultant will be responsible for… more
- Kyndryl (Richmond, VA)
- …a proven track record of success of specializing in the Federal Sector. Customer Success , Commercial Success , Distinctive Expertise and Focus on People: ... professional development. You are customer -focused - someone who prioritizes customer success in their work. And finally, you're open and borderless -… more
- Capital One (Richmond, VA)
- Director , Product Management, Developer Experience - Deployment Experiences & Release Decisioning ** Director , Product Management (PXDP60)** Capital One is a ... One. This role advocates for the needs of the customer to inform the platform roadmap ensuring the capabilities...data scientists to senior leaders. **As part of the Director , Product Management - Deployment Experiences & Release Decisioning… more
- Dodge Construction Network (Richmond, VA)
- …testimonials, reviews, case studies,total economic impact,and logo showcases + Partner with Customer Success to identify champions and build advocacy programs ... Senior Director , Product Marketing Location: Remote, United States **Description**...that turn customer success into brand success ...that turn customer success into brand success + Lead initiatives… more
- Kyndryl (Richmond, VA)
- …and professional development. You are customer -focused - someone who prioritizes customer success in their work. And finally, you're open and borderless ... have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to...solutions that cater to the unique needs of each customer . Collaboration is key, and as an Account Management… more
- Cardinal Health (Richmond, VA)
- …**Position Summary:** Reporting directly to the General Manager (GM) of Averon, the Director of GPO Operations plays a pivotal and strategic role within the ... essential to delivering high-quality services. A key responsibility of the Director is to ensure consistency in operational procedures, promote efficient workflows,… more
- NTT America, Inc. (Richmond, VA)
- …North American Wholesale Carrier and Wholesale Operator of the Year, among others. The Director of Sales will be directly responsible for leading and managing a team ... organization, reporting to the VP of Strategic Sales. The Director of Sales will lead their team to generate...Product Management, IP Engineering, IP Operations, the NOC, and Customer Engineering to help with or lead specific projects… more
- Oracle (Richmond, VA)
- …and ensure lessons learned inform improvements + Drive measurable outcomes for both customer success and business impact Disclaimer: **Certain US customer ... **Job Description** ** Director , Field CISOs (North America, Cloud Services)** **Position...customers + **Manages:** Regional Field CISOs and security advisors ** Success Metrics** + ** Customer CISO sentiment and… more
- EDB (Richmond, VA)
- …direct reports, ensuring deep internal alignment with Product, Sales, Marketing, and Customer Success to embed alliance initiatives into EDB's core business ... company** . We are seeking a highly experienced and strategically minded ** Director of Strategic Alliances** to define, personally drive, and execute EDB's strategic… more
- Oracle (Richmond, VA)
- …approach will focus on delivering tangible outcomes that contribute to the success of OCI's critical infrastructure initiatives. As Director , your decisions ... Infrastructure (OCI) is seeking a highly experienced and strategic Software Director to lead critical infrastructure initiatives in Networking organization. In this… more