• Home Depot (Ashland, VA)
    **Position Purpose:** Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire ... safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on...co-workers, vendors, or customers. **Key Responsibilities:** + 25% - Customer Service / Experience - Drive … more
    DirectEmployers Association (09/26/25)
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  • Hargrove Engineers & Constructors (Colonial Heights, VA)
    …on moderately complex projects. Work at this level requires progressive experience in construction management and involves utilization of project controls for ... budget and accounting records for construction. + Assists project manager in bid walks with contractors in the field...tasks. + Walk down and review jobsite conditions including customer meetings, as needed. + CM is directly involved… more
    DirectEmployers Association (10/22/25)
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  • Red River (Richmond, VA)
    **Position Summary:** The Manager , Residency Services reports to Director of Professional Services. Responsibilities include: Identifying new Residency Services ... Corporate Mission, Values and Objectives. Red River's Residency Services Manager will be responsible for our residents' growth and...field full-time for the project's duration for any given customer . The overall mission of residency services is to… more
    DirectEmployers Association (10/29/25)
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  • Home Depot (Richmond, VA)
    …the various responsibilities and functions of the following roles: Assistant Store Manager , Operations Assistant Store Manager , Night Operations Assistant Store ... Manager , and Specialty Assistant Store Manager . At a high level, ASM's in Training will...and communication to their Associates. **Key Responsibilities:** + General Customer Service Initiatives to include supervising Associates in the… more
    DirectEmployers Association (10/18/25)
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  • GCG (Richmond, VA)
    **Overview** GCG Custom Engineered Solutions (CES) is seeking a **Supply Chain Manager ** to lead purchasing, procurement, and inventory operations for our growing ... and procurement operations, ensuring alignment with business goals and customer requirements + Analyze stock levels, forecasts, and manufacturing schedules… more
    DirectEmployers Association (10/28/25)
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  • Rogers Corporation (Richmond, VA)
    Market Development Manager - Defense and Aerospace Location: Chandler, AZ, US, 85224Remote, USRogers, CT, US, 06263 Job Category: Marketing Shift: Shift 1 Full Time ... and analyzing market trends, competitor activities as well as customer needs to identify growth opportunities. + Collaborates with...Engineering, Marketing or related field. May consider equivalent work experience in lieu of degree. + 6+ years of… more
    DirectEmployers Association (10/30/25)
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  • Polaris Industries (Richmond, VA)
    …our market leader position, scale, and resources to drive leading customer experience , profitable growth and effective, efficient OEM-dealer interactions. ... empower us to THINK OUTSIDE.** The Polaris District Retail Manager (Richmond, VA) will deliver world-class value to Polaris...Polaris & dealer profitability and improve the end user experience . + Drive industry-leading customer experience more
    DirectEmployers Association (10/04/25)
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  • Avnet (Richmond, VA)
    …+ Performs analysis and reports results of various program impact for identified customer (s) notifying the account manager of success, issues and future growth ... suppliers and teammates realize the transformative possibilities of technology. Experience what's next at Avnet! **Job Summary:** Identifies opportunities for… more
    DirectEmployers Association (10/22/25)
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  • Ralliant (Richmond, VA)
    **Job Title: Strategic Account Manager (SAM)** **Reports To:** Vice President, Commercial Operations **Location:** Remote - Location near assigned customer (s) ... Dallas, TX (preferred) **Role Summary / Purpose Statement** **The Strategic Account Manager (SAM) serves as the trusted, primary interface with key customers,… more
    DirectEmployers Association (09/05/25)
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  • iCIMS (Richmond, VA)
    customer experiences. This is a people leadership role that directly impacts the customer experience and the scalability of our services. As Manager , ... **Job Overview** We are seeking a strategic and experienced Manager , Project Management to lead a team responsible for...+ Project sponsor larger enterprise engagements and align with customer project sponsors to ensure shared success + Monitor… more
    DirectEmployers Association (08/23/25)
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  • Home Depot (Mechanicsville, VA)
    …process when necessary. Complete all assigned training modules and assessments. + 15% Customer Experience - Supervising Associates in the selling effort and lead ... Operations Assistant Store Manager in Training (OASM-IT) will gain hands-on experience in the key responsibilities and functions of a Operations Assistant Store … more
    DirectEmployers Association (11/01/25)
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  • Wilson Language Training (Richmond, VA)
    …of Wilson-s Professional Learning team and bring their depth of subject matter experience and passion for adult learning to support the effective delivery of Wilson ... effective working relationships with the Literacy Specialist team, the Literacy Advisors, Customer Success Teams, operating as a team player to help build awareness… more
    DirectEmployers Association (09/23/25)
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  • Ralliant (Richmond, VA)
    …Permanent Resident required. + 2+ years of account executive and/or account manager service sales experience required. Calibration Electronic Test & Measurement ... You will be responsible for developing and implementing new customer acquisition strategies that purposefully grow revenue by acquiring...new logo customers and working with a Key Account Manager to expand revenue with existing customers. Do you… more
    DirectEmployers Association (09/30/25)
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  • Parexel (Richmond, VA)
    **Bring your Rheumatology experience and Lupus expertise to an Industry Leader, Parexel!** Building on our continued success, we are expanding our esteemed Medical ... Ensure client needs and concerns are addressed to ensure customer satisfaction - Actively listen to, solicit and address...and propose /execute remediation plan in coordination with line manager and Project Leader in case of client dissatisfaction… more
    DirectEmployers Association (10/10/25)
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  • Avnet (Richmond, VA)
    …+ Performs analysis and reports results of various program impact for identified customer (s) notifying the account manager of success, issues and future growth ... customers, suppliers and teammates realize the transformative possibilities of technology. Experience what's next at Avnet! **Job Summary:** Develops, evaluates and… more
    DirectEmployers Association (10/22/25)
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  • Ralliant (Richmond, VA)
    …inefficiencies and contributing to initiatives that enhance team performance and customer experience . **Qualifications** . Proven success in a high-volume, ... from onsite services and do not require Key Account Manager (KAM) level support. This is a quota-carrying role...and strategic upsell opportunities to drive revenue growth and customer loyalty. **Key Responsibilities** Sales & Revenue Growth .… more
    DirectEmployers Association (10/03/25)
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  • Cordis (Richmond, VA)
    …Leveraging data analytics to inform targeting and resource allocation + Territory Manager field visits + Engagement and relationship management with key customers + ... to execute on revenue generating sales activities. + Resolve customer challenges when escalation is necessary. + Look for,...degree in Business, Marketing or related field or equivalent experience + 7+ years of direct outside sales … more
    DirectEmployers Association (10/21/25)
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  • CommScope, Inc. (Richmond, VA)
    …expertise, excellent communication abilities, and a track record of success in customer or partner-facing roles. Preference will be given to candidates familiar with ... competitively position RUCKUS solutions. + Assist the Territory and/or Partner Account Manager in driving revenue and selling solutions to achieve target ProAV… more
    DirectEmployers Association (08/26/25)
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  • KONE, Inc (Richmond, VA)
    …our team and manage your own local portfolio as a **Sales Consultant - Account Manager for KONE Richmond, VA area** ? This position will support a territory of ... surrounding areas. + Have you built and developed professional customer relations through excellent customer service? +...your bachelor's degree or 4+ years of relevant working experience . _We have the courage to hire great people… more
    DirectEmployers Association (08/19/25)
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  • Manager Customer Experience

    The Hertz Corporation (Richmond, VA)
    We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
    The Hertz Corporation (08/23/25)
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