- Tesla Laboratories. Inc. (Vienna, VA)
- …3 days on site in Vienna VA (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for a federal ... strong skills in leveraging chat functionality, providing exceptional customer service with excellent typing speed, and quality oral and...will not be accepted). Work as part of the Application Support team responsible for Tier 1 through Tier… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support ... of our nation's capital. As a Service Desk Technician / Help Desk Analyst...leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to… more
- BRMi (Bethesda, MD)
- **Overview** We are seeking a customer-focused IT Service Desk Tier 2 analyst to join our team. The ideal candidate will have a strong technical background, ... The contract will be a 5-year contract running from 9/1/24-8/31-29. **Responsibilities** The IT Service Desk Tier 2 analyst will be responsible for providing… more
- CACI International (Arlington, VA)
- Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in...to be completed by system users. + Improve current service desk processes and procedures and champion… more
- ERP International (Washington, DC)
- …International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst ** to support our DFC CFESS technical support ... **Job Specific Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure +… more
- BigBear.ai (Columbia, MD)
- Overview BigBear.ai is seeking a Service Desk Analyst primary responsibility is to resolve technical issues and provide prompt solutions to ensure smooth ... decisions Experience with JIRA ticketing process and reporting capabilities or similar service desk software Basic understanding of business intelligence suites… more
- Insight Global (Mclean, VA)
- Job Description Insight Global is seeking a Service Desk Analyst for one of our clients who is in the field of education management. Our client is a growing ... of each conversation you have. We are seeking customer service -oriented individuals who have experience working in a call...a reasonable accommodation due to a disability during the application or recruiting process, please send a request to… more
- Randstad US (Arlington, VA)
- help desk analyst . + arlington , virginia + posted april 23, 2024 **job details** summary + $30 - $35 per hour + temp to perm + high school + category computer ... are as follows: ? Configure and install various IT hardware and application systems such as desktops, printers, peripherals. routers, servers, switches, Wi-Fi… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... responsible for assisting customers when they call or walk into the customer service center, remotely, or at the customer's location. The candidate shall be prepared… more
- KeenLogic (Alexandria, VA)
- KeenLogic is currently looking for a talented and self-motivated Tier I Analyst with the ability to work in a challenging, consultative, and collaborative team ... PC and 10% Apple workstations and several custom business application . The candidate will be responsible for assisting customers...when they call into or walk into the customer service center. The candidate shall be prepared to perform… more
- CACI International (Chantilly, VA)
- Integrated Service Desk Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... service and/or support experience working in a Help Desk , Service Desk , or Call...A+ CompTia Security + CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist What… more
- CACI International (Chantilly, VA)
- Service Desk Technician (Business, clearance Sponsorship) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... Type of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support...CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist **Clearance**… more
- Marriott (Bethesda, MD)
- …**Position Type** Management **JOB SUMMARY** As a member of the Service Desk Support organization, the support analyst provides first level hotel operations, ... application support in a call center environment, customer service , or hospitality industry. * High school diploma or...functions and Marriott business processes * Experience with direct service desk support or previous usage of… more
- Three Saints Bay (Suitland, MD)
- **Technical Service Desk (TSD) Manager - Suitland (3723)** Location **Suitland, MD** Job Code **3723** \# of Openings **1** Apply Now ... and a Federal Government Contractor industry leader, is seeking a Technical Service Desk (TSD) Manager **POSITION RESPONSIBILITIES:** * Coordinating work efforts… more
- CACI International (Ashburn, VA)
- …**What You'll Get to Do:** + Support end-user applications and work with a multi-tier service desk as well as work with software development teams to help ... of Help Desk or related technical experience + Experience using a service desk ticketing system. + Experience providing advanced support to end-users… more
- KeenLogic (Alexandria, VA)
- … experience + 1+ years of Requirements Definition/Analysis Desired Skills: + ITIL Service Management + Business Application Training + User Acceptance Testing + ... KeenLogic is currently looking for a talented and self-motivated Mid Systems Analyst with the ability to work in a challenging, consultative, and collaborative team… more
- ATSG Corporation (Washington, DC)
- …using the FBI designated ticketing application to view, track, and update service desk IT tickets that concern mobile telecommunication services and devices. ... FBI Data Analyst (ITID) Washington, DC . Information Technology Apply...usage reports, and data synchronization. Responsibilities + Provide Customer Service Support to all customers while working on this… more
- Serco (Crystal City, VA)
- …with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP compliance, ... upon your ability to maintain/transfer your DoD Secret clearance.** Our Program Analyst (Sensors Program Management Support) (Block 4), located in Crystal City,… more
- Serco (Crystal City, VA)
- …with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP compliance, ... ability to maintain/transfer your DoD Secret clearance.** Our Acquisition Management Analyst (PTMU Acquisition Planner), located in Crystal City, Arlington, VA,… more
- CGI Technologies and Solutions, Inc. (Newington, VA)
- …Office Suite. * Tracks various communications channels. * Proficient in Manage Engine service desk application . Hourly Rate: $35.64/hour CGI is required ... **Management Analyst III - JCSU (TOP SECRET Req)** **Category:**...operations and reports to the SITS. Responsibilities include compiling service desk reports, managing device inventory spreadsheets,… more