- Pearson (Washington, DC)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
- Koniag Government Services (Washington, DC)
- …Services, LLC,** a Koniag Government Service Company, is seeking a Senior Project Analyst Customer Service Support to support KPS and our government ... play a crucial role in driving operational excellence and ensuring high-quality customer service delivery. **Essential Functions, Responsibilities & Duties may… more
- CAI (Washington, DC)
- …a week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...associates and vendors, and providing the technical support and customer service needed to solve requests. This… more
- E-volve Technology Systems, Inc. (Reston, VA)
- Customer Support Analyst Reston, VA 20190...Ability to thrive in a fast-paced environment + Exceptional customer service skills with the ability to ... Support Required Position Description: E-volve Technology Systems, Inc. is hiring a Customer Support Analyst to work in support of a federal help desk operations… more
- CACI International (Forest Heights, MD)
- …Senior Service Desk Analyst shall possess and demonstrate sound customer service and telephone skills, attention to detail, problem solving skills, and ... Senior Service Desk Analyst Job Category: Information...Service Level Agreements are met. **Responsibilities:** Demonstrate sound customer service and telephone etiquette in responding… more
- CACI International (Chantilly, VA)
- Service Catalog/Request Fulfillment Management - Requirements Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to ... None * * * The Information Technology Service Management (ITSM) Service Catalog/Request Fulfillment Process Analyst supports the design, deployment, and… more
- MPR Associates (Alexandria, VA)
- …in their approach to troubleshooting and decision making with an emphasis on superior customer service . + Proficient with Microsoft Windows 10 and Office 365. + ... engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a unique,… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleIT Analyst - IT Customer Solutions Recruitment Category TypeStandard Functional CategoryInformation Technology GradeIT.14 ... is open to current WSSC Water employees only. TheIT Analyst - IT Customer Solutionswill work closely...honorable discharge or Certificate of Satisfactory Completion of Military Service , the spouse of an eligible veteran who has… more
- SHINE Systems & Technologies (Reston, VA)
- … Desk support. + Ability to work in a fast-paced environment. + Outstanding customer service skills with the ability to multi-task + Outstanding communication ... SHINE Systems is hiring a Customer Relationship Manager (CRM) with Budget Analyst and/or Acquisition experience to work in support of a financial and acquisition… more
- BAE Systems (Washington, DC)
- …with ITSM tools like ServiceNow for ticketing and remote support + Strong customer service skills, with the ability to communicate technical concepts clearly ... our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll play a...critical role in providing exceptional IT support to the customer . You'll be part of a dynamic team that… more
- Oracle (Washington, DC)
- …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
- AltaGas (Springfield, VA)
- **Job Description** **Position Summary** The Customer Experience Analyst reports to the Manager, Customer Experience and will support the utility's ... across departments. **Tasks and Responsibilities** * Design and maintain end-to-end customer journeys, micro-journeys, and service blueprints tied to key… more
- Choice Hotels (North Bethesda, MD)
- …Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic ... JOB SUMMARY: The Customer Relationship Marketing Analyst plays a key role in supporting Choice Hotels' consumer-facing advertising and marketing efforts. This… more
- UKG (Washington, DC)
- …drives retention, adoption, and advocacy. Role Overview We are seeking a data-driven, customer -obsessed Principal Customer Experience (CX) Analyst to join ... experience. + Minimum 3-5 years applying customer experience (CX) frameworks, customer journey mapping, or service design methodologies in a professional… more
- Xcelerate Solutions (Fort Belvoir, VA)
- Configuration Management Analyst - TS Xcelerate Solutions is s eeking an experienced Configuration Management (CM) analyst for a position located at Ft. Belvoir, ... advisor to identify risks and make recommendations to the government customer for improvement of configuration management processes. Come join our award-winning… more
- CACI International (Annapolis Junction, MD)
- …the role of Target Digital Network Analyst (TDNA), Digital Network Exploitation Analyst (DNEA), or MOS equivalent depending on service . + Experience working ... SIGINT Analyst (Technical Targeting Officer - TTO) Job Category:...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose -… more
- NuAxis Innovations (Washington, DC)
- …such as email and fax. We are looking for a highly competent, customer service -oriented, and motivated individual to fill this role. **Essential Functions:** ... **Job Summary:** We are currently seeking a Human Resources Service Center Analyst (HR - SCA) for... Center to the appropriate support team + Using customer service skills to clarify customer… more
- William C Brown Inc (Springfield, VA)
- …Asset Manager (Logistics Analyst ) joining our team to support our intelligence customer in Springfield, VA. HOW AN ASSET MANAGER (LOGISTIC ANALYST ) WILL MAKE ... Asset Manager (Logistic Analyst ) EOE Statement We are an equal employment...) to join our team to support our intelligence customer activities in Springfield,VA. As an Asset Manager (Logistic… more
- William C Brown Inc (Springfield, VA)
- …law. Description Seize your opportunity to make a personal impact as a Jr. Logistics Analyst supporting our intelligence customer . As a Jr. Logistics Analyst ... Analyst joining our team to support our intelligence customer in Springfield, VA. HOW A JR LOGISTICS ...practices * Experience with inventory control systems such as: Service +, IFS, SC360, and PSAM is highly desired… more
- Steampunk (Mclean, VA)
- **Overview** We are looking for a ** Service Desk Functional Analyst ** to help with the configuration, optimization, and continuous improvement of our service ... are aligned and operating at peak efficiency. The ideal candidate will meet with customer to design and optimize service desk workflows, configure Service … more