- Capital One (Washington, DC)
- Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote)About the Role:We are seeking an experienced and detail-oriented Senior ... Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our… more
- Capital One (Mclean, VA)
- …enabling the business to manage risk and deliver value across the entire customer lifecycle. We build and maintain real-time, secure, and AI-powered solutions for ... everything from customer transactions and fraud detection to credit applications across...goals, including converging legacy decisioning systems onto our new platform. Partner with Stakeholders: Collaborate closely with technology, product, and… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- ** Customer Success Partner ** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fairfax ... will align yourself with interesting and strategic work. CGI is Seeking an experienced Customer Success Partner to join our team. Advantage Customer … more
- Amazon (Arlington, VA)
- …to build innovative solutions for their most complex challenges. The Observability Customer Success Specialist role supports our customers' post launch journey ... of systems. This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective… more
- SAP (Reston, VA)
- …units with Marketing, Chief Business Offices and other key stakeholders such as Sales, Customer Success Partners, Partner Ecosystem Success , and Revenue ... fuel revenue growth. This is a high-impact role for someone who understands both customer success and the revenue engine of a modern SaaS company. You will drive… more
- Amazon (Arlington, VA)
- … success programs through respective service domain teams and partner success team. - Engage with customer employee personas to understand their unique ... Description As Principal, Customer Success Specialist GenAI within the...you're applying in isn't listed, please contact your Recruiting Partner . Our compensation reflects the cost of labor across… more
- Amazon (Arlington, VA)
- …the business development and partner management team in helping to ensure customer success in building and migrating applications, software and services on ... development and partner management team in helping to ensure partner and customer success in building and migrating applications, software, and services… more
- IBM (Herndon, VA)
- …escalation path to progress strategic renewals across the entire customer journey * Partner with Customer Success Engineers to identify and manage ... security, and scalability in their cloud journey. **Your role and responsibilities** Customer Success Architects help HashiCorp (an IBM Company) customers define… more
- UKG (Washington, DC)
- …self-paced, and certification modalities. Deliver engaging materials to support both employee performance, partner and customer success . + Customer & ... + Cross-Functional Collaboration: Partner with product, marketing, sales, customer success , HR, and operations teams to align learning priorities with… more
- Microsoft Corporation (Washington, DC)
- …Advocates for the customer / partner at all opportunities and shares customer success stories with the wider internal team. + Develops and expands ... to and understands how work aligns with customer success plan and meets customer / partner needs by partnering with the appropriate internal teams… more
- Proofpoint (Maryland City, MD)
- …detail-oriented, self-starter who can balance strategy with tactical execution. **Your day-to-day** + Partner with Customer Success and Marketing to develop ... stories, case studies and testimonials that reinforce Proofpoint's value. + Partner with Finance, Customer Success and Product to monitor and report on KPIs… more
- Lumen (Washington, DC)
- …the Acceleration & Growth team (AGT), including enhancing seller productivity, automating customer success processes, and improving partner processing tools. ... reach their full potential is essential for the long-term success of both Lumen and our customers. Hear from... journey; and improving tools and processes within the partner ecosystem. + ** Customer Experience** - Includes… more
- Amazon (Arlington, VA)
- …Create and implement multi-channel programs (events, digital, direct) that deliver personalized customer experiences * Partner with regional marketing teams to ... the end-to-end execution of territory ABM programs, working backwards from customer needs to create data-driven, multi-channel campaigns that accelerate pipeline and… more
- Amazon (Arlington, VA)
- …Create and implement multi-channel programs (events, digital, direct) that deliver personalized customer experiences * Partner with regional marketing teams to ... the end-to-end execution of territory ABM programs, working backwards from customer needs to create data-driven, multi-channel campaigns that accelerate pipeline and… more
- Wilson Language Training (Washington, DC)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for ... is growing and is looking to hire a Senior Customer Success Manager. Our company is growing...- Education Industry, you will be a key strategic partner to K-12 district leaders, as their trusted Wilson… more
- ServiceNow, Inc. (Vienna, VA)
- …as we pursue our purpose to make the world work better for everyone. The Customer Success Executive is accountable for the strategic leadership and execution of ... + Focus on Key Performance Indicators (KPIs): Guide and inspire the Customer Success team to meet critical operational KPIs-adoption, technical health,… more
- Amazon (Arlington, VA)
- …teams to make long-term strategic impacts on customers and businesses? As a Manager, Customer Success Management on the Household Essentials team, you will lead ... a team of Customer Success Managers responsible for influencing growth across the businesses of Amazon's top vendor partners while improving end- customer and… more
- Autodesk (Washington, DC)
- **Job Requisition ID #** 25WD92036 **Position Overview** The Customer Success Manager (CSM) plays a pivotal role in driving the success of our existing ... with their customers to co-create and execute a tailored Customer Success Plan to result in value...and services they've invested in, reducing churn risk + Partner with Sales teams, Technical Sales teams, Autodesk Channel… more
- ISC2 (Washington, DC)
- …that empowers all of our successes. Learn more. **Position Summary** The Manager, Customer Success & Account Management leads the team responsible for ensuring ... and account expansion. You will be accountable for the performance of the Customer Success Account Managers and for aligning fulfillment operations with… more
- Amazon (Arlington, VA)
- …premier network of Advanced Computing partners that propels AWS growth and customer success through innovative solutions, technical excellence, and tightly ... startups, helping them envision and implement HPC solutions that deliver exceptional customer value. Your insights will shape both partner strategies and… more
