- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services End User Manager ** to join our team in **Washington, DC.** This is a ... with 4 days onsite and 1 day remote The ** End User Services Manager...not limited to:** + Maintain high performance levels for service -related processes, and implementing improvement activities wherever necessary +… more
- Fannie Mae (Reston, VA)
- …automation and analytics, and collaborate cross-functionally to ensure secure and seamless user experiences. *THE IMPACT YOU WILL MAKE* The Digital Workspace - ... Collaborate with security, networking, and application teams to ensure consistent user experiences. * Drive automation and analytics using Workspace ONE… more
- Deloitte (Washington, DC)
- …testing of Salesforce-developed products, ensuring robust quality across all system personas (eg, admin, end user , manager ). + Develop & Maintain Test Cases: ... commercial strategies, digital products and innovation, marketing, commerce, sales, and service . We are a team of strategists, data scientists, operators, creatives,… more
- General Dynamics Information Technology (Washington, DC)
- …+ Provide IT Point of Contact support, onboarding assistance, and end user assistance. + Review daily service desk notifications and transfer or escalate ... None **Public Trust/Other Required:** Other **Job Family:** Technical Support Services **Skills:** End Users,Technical Support, User ...Serves as team or task lead. (Not a people manager ) + Serves as advisor to clients in assigned… more
- Sciolex Corporation (Chantilly, VA)
- …of resources to meet users' mission needs. Goal is to obtain/update level of user satisfaction with IC services and capabilities. + Continuously provide the ... focused on providing the US Government a level of service that surpasses the epitome of excellence. Our core...Ensure users know of and can access IC systems, services and capabilities and assist the user … more
- Oracle (Washington, DC)
- …consumer applications related to audio/video streaming and the ability to connect cloud services with end - user value. **Why This Role Matters:** You'll ... **Job Description** As a Senior Principal Product Manager , you will drive the strategy and development...drive the strategy and development of cross-platform SDKs and user -facing features, enabling seamless and engaging digital media application… more
- Cayuse Holdings (Washington, DC)
- …Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations ... technology deployment at CONUS and OCONUS locations. Identify, logs and track user issues, software conflicts and hardware device conflicts through IT incident… more
- Fannie Mae (Washington, DC)
- …establish frameworks for governance, risk management, compliance, and operational excellence in end - user services and collaboration technologies. *THE IMPACT ... YOU WILL MAKE* The Senior Manager of Corporate Governance - Digital Workplace role will...related field. * Strong expertise in Microsoft 365 governance, end - user computing, IT service management… more
- PagerDuty (Washington, DC)
- …throughout different verticals of our product. In this pivotal role, you'll own the end -to- end user journey from trial acquisition through paid conversion ... equitable world-all in a flexible, award-winning workplace. **Principal Product Manager , Growth** PagerDuty is seeking a Principal Product ...understanding of a developer and reliability engineer as an end user and how they relate with… more
- Sumitomo Pharma (Washington, DC)
- …printers, mobile devices, and peripherals (as defined by scope) + Abide by SLAs ( Service Level Agreements) to manage end - user expectations + Perform ... message, and in person to ensure courteous, timely and effective resolution of end user issues. Independently manage outstanding response to customers and… more
- Deloitte (Arlington, VA)
- …of this sector. Three - Five years of experience in understanding end -to- end product development cycles, developing products, conducting market research, ... phase of a Pension Benefits Administration product by assisting with end -to- end product development activities, including conducting market research, gathering… more
- Serco (Herndon, VA)
- …The Senior Manager , Service Operations oversees Serco North America's frontline end - user support services , including the **Help Desk** , **Field ... managing service operations teams such as Help Desk, Field Services , and/or PC Imaging/Deployment teams + Experience managing contact center solutions, including… more
- Oracle (Washington, DC)
- **Job Description** As a Principal Product Manager , you will lead the strategy and execution of cloud-native backend services that power next-generation digital ... workflows, along with the ability to transform technical innovation into seamless user experiences. **Why This Role Matters:** You'll be at the epicenter of… more
- Oracle (Washington, DC)
- …(clinical, back office, revenue cycle) to ensure consistent, intuitive, and compliant end - user experiences. + Serve as a thought leader for ... healthcare software with a unified, cloud-native platform. Shared Functional Services (SFS) is a core part of this platform,...and financial applications. We are seeking a Principal Product Manager to lead product strategy and delivery for Oracle… more
- Fujifilm (Washington, DC)
- **Position Overview** The CPQ Product Marketing Manager , Medical Informatics (MI), manages our go-to CPQ market strategy and workflows for the Synapse Enterprise ... sell into the North America and Global markets The CPQ Product Marketing Manager would ensure we are effectively streamlining the quoting process of the portfolio,… more
- Arrow Electronics (Washington, DC)
- …managed services solutions and opportunities with ECS reseller partners and their end user customers. + Assists in the development and execution of business ... **Position:** Managed Services Program Manager **Job Description:** Arrow ECS is at the forefront of new technology solutions, providing businesses with… more
- SAIC (Chantilly, VA)
- **Description** SAIC has an immediate opening for a Hosting Services Manager (SETA) in Chantilly, VA to assist a government customer oversee service requests ... The successful candidate will support a government customer with assessing user needs, capturing requirements, translating them into strategic objectives, and… more
- CVS Health (Washington, DC)
- …heart, each and every day. Position Summary We are seeking a strategic and user -focused **Senior Manager of Digital Member Experience** to lead the evolution of ... end -to- end member experience, leading cross-functional teams to ensure user flows, journeys, and engagement strategies reflect member needs and deliver… more
- Koniag Government Services (Arlington, VA)
- …a Koniag Government Services company, is seeking an IT Configuration Manager /Senior-Level IT Subject Matter Specialist with a Secret clearance to support PAC and ... Execute the implementation of approved changes, ensuring minimal disruption to services and operations. **Configuration Tool Management:** + Ensure the continuous… more
- Oracle (Washington, DC)
- …automating remote diagnostics, inventory health checks, firmware/software updates, and end - user ticket workflows. + Identify and implement automated ... global offices and data centers. We are seeking an accomplished Technical Program Manager to lead the vision, modernization, and global life cycle of Oracle's BADGE… more