- BCMC (Arlington, VA)
- …introducing new cyber capabilities to address emerging threats. We are seeking a Tier 1 Technician/Specialist to perform a wide variety of technical tasks ... one or more of the following: M365, Call Distribution Systems , Red Hat, Microsoft Windows (10, 11), VMware, SharePoint...incident response (tiered support model), using an Incident Management System . * Tier II experience: Prioritize incidents.… more
- ERP International (Washington, DC)
- …**ERP International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst** to support our DFC CFESS technical ... Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service...Conferencing Support (ie, VTC) General Desktop and Mobile Device System Administration Specialized agency inhouse application support… more
- Leidos (Rockville, MD)
- …opportunity to make an impact!! Leidos currently has an opening for a Help Desk Analyst ( Tier 1 ). This is an exciting opportunity to use your experience to aid ... Nuclear Regulatory Commission (NRC). In this mission we provide Tier 1 Help Desk Support to the...be accountable for logging all calls in the ticketing system and escalating issues to the next level when… more
- BAE Systems (Washington, DC)
- …awards. Other incentives may be available based on position level and/or job specifics. ** System Administrator ( Tier 1 )** **101629BR** EEO Career Site Equal ... resolution support + Assist in the development, testing, modification, and administration of virtualized server environments and related applications/ systems as… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... in the Network. **What will you do:** + Perform System patching and IAVA patches to network routers and...Standard Operating Procedures (SOP) for network operations. + Troubleshoot systems failures and accessibility problems within the network to… more
- Farfield Systems (Fort Meade, MD)
- About Farfield Systems , Inc At Farfield we are committed to delivering trusted expertise to our government clients. As we grow, our focus is on increasing ... additional years). In addition, position requires a minimum of 1 year of experience with background in Microsoft Office...include Outlook, Word, and Excel. Experience in Ticket Management Systems like SupportIT and ServiceNow is a plus. Unix… more
- Leidos (Reston, VA)
- …classification levels. This role is also responsible for installation, configuration, administration , support, and maintenance of systems , including associated ... 6AM-6PM or 6PM-6AM. Duties may include updating to new systems , as well as support on current systems...by tuning performance, allocating storage space, and implementing critical system patches. + Works to achieve key project/program objectives… more
- Farfield Systems (Annapolis Junction, MD)
- …and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem ... Provide support for implementation, troubleshooting and maintenance of IT systems2. Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution… more
- IT Partners,Inc (Herndon, VA)
- Network and Computer Systems Admin Description The Computer User Support Specialist will provide Tier 1 and Tier 2 help desk support in support of a ... portfolio of systems supporting the logistics domain. The User Support Specialist...wide range of users with varying degree of IT system knowledge and experience . Ability to manage multiple… more
- Farfield Systems (Fort Meade, MD)
- …a bachelor's degree. + Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 (Help Desk) problem identification, ... Provide assistance to users in accessing and using IT systems + Provide Tier 1 ...hardware + Possess a working knowledge and understanding of system administration interdependencies as part of the… more
- NuAxis Innovations (Washington, DC)
- …+ Identifies, researches, and resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are updated and moving ... **Help Desk Specialist II** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make… more
- Belay Technologies (Annapolis Junction, MD)
- …resolution for all of the client/server/storage/network devices, mobile devices, etc. The SA provides Tier 1 (Help Desk) and Tier II (Escalation) problem ... level they are submitted for. Responsibilities include command line system administration as well as application and...Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier I (Help Desk)… more
- Synergy ECP (Annapolis Junction, MD)
- …duties include: + Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 (Help Desk) problem identification, ... Provide assistance to users in accessing and using IT systems + Provide Tier 1 ...hardware + Possess a working knowledge and understanding of system administration interdependencies as part of the… more
- ARSIEM (Annapolis Junction, MD)
- …Preferred Qualifications + Provide support for implementation, troubleshooting and maintenance of IT systems + Provide Tier 1 (Help Desk) problem ... + Assist users in accessing and using IT systems + Provide Tier 1 ...hardware + Possess a working knowledge and understanding of system administration interdependencies as part of the… more
- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …following capabilities: . Provide support for implementation, troubleshooting and maintenance of IT systems . . Provide Tier 1 (Help Desk) problem ... Provide assistance to users in accessing and using IT systems . . Provide Tier 1 ...hardware. . Possess a working knowledge and understanding of system administration interdependencies as part of the… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …IT systems + Manage the daily activities of configuration and operation of IT systems + Provide Tier 1 (Help Desk) problem identification, diagnosis and ... resolution of problems + Provide assistance to users in accessing and using IT systems + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem… more
- Innovative Management & Technology Services (Rockville, MD)
- …with the best customers on-site at top government agencies. Job Title: Senior Systems Administration and Helpdesk Support Location: Rockville, MD Overview: The ... Senior Systems Administration and Helpdesk Support professional is...all hosts. + Subtask 4.2.7 - Helpdesk Support: Provide Tier 1 support when needed, but primarily… more
- Farfield Systems (Annapolis Junction, MD)
- …driven customer focused." We build, operate and secure networks and infrastructure. Skill Level 1 * The Level 1 System Administrator (SA) shall possess ... About Farfield Systems , Inc. At Farfield we are committed to...the following capabilities: * Provide Tier 1 (Help Desk) and ...BS degree in a STEM related major - Linux system administration experience. (3+) years desired. -… more
- Node.Digital (Arlington, VA)
- Tier 1 Technician/Specialist Location: Arlington, VA Must have Top Secret Security Clearance Node is supporting a US Government customer on a large ... capabilities to address emerging threats. Node is seeking a Tier 1 Technician/Specialist to perform a wide...incident response (tiered support model), using an Incident Management System . * Tier II experience: Prioritize incidents.… more
- Kaizen Approach, Inc (Columbia, MD)
- …and daily operations of client/server/storage/network devices, including mobile devices. It involves providing Tier 1 Help Desk and Tier 2 escalation support ... configurations and daily operations + Required to provide Tier 1 Help Desk and Tier...know scripting languages (for example bash/Perl), and performing Puppet system administration + Five (5) years experience… more