- Zoom (Cheyenne, WY)
- …Solution Engineering team. Do you have a passion for working with customers? Do you have experience working in the Contact Center industry? Do you have a ... and functionality of technologies. Responsibilities + Designing and implementing contact center solutions to meet business requirements and customer needs +… more
- Humana (Cheyenne, WY)
- …+ ** Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... needs and develop architecture solutions and blueprints for the customer experience center platform solutions...Provide best practice recommendations and optimization opportunities within the contact center experience platform +… more
- ASM Research, An Accenture Federal Services Company (Cheyenne, WY)
- …assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving ... and analyzes customer feedback to evaluate overall customer experience . Assigns root cause and identifies...+ Professional Certifications or License + 8+ years of experience in call center , quality control, quality… more
- ASM Research, An Accenture Federal Services Company (Cheyenne, WY)
- …Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates exceptional understanding of military culture and ... is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business...+ 8 - 15 years of relevant post-graduate work experience in counseling, social work, and mental health services.… more
- ASM Research, An Accenture Federal Services Company (Cheyenne, WY)
- …diagrams, etc.) that increase the end users' understanding of the Customer /program system. + Translates development requirements into required documentation changes. ... manufacturers. **Minimum Qualifications** + Associate's Degree or equivalent relevant experience . Bachelor's Degree preferred. + Industry leading certification for… more
- Ralliant (Cheyenne, WY)
- …OEMs. This role is an exciting opportunity for a driven sales professional with experience in the data center ecosystem who excels at leveraging existing ... related field. + 3+ years of technical B2B sales experience in the data center equipment industry...to grow key OEM account business and develop long-term customer relationships. + Experience with value-based selling,… more
- Black Hills Energy (Cheyenne, WY)
- …secure new business. Develop and implement strategic growth plans to expand the utility's customer base within the data center sector. * Lead negotiations with ... Director of Data Center Development Location: Cheyenne, WY, United States Job...factors and may vary depending on job-related knowledge, skills, experience , and internal equity.) Reporting Relationship: VP of Strategic… more
- Lincoln Financial (Cheyenne, WY)
- …risk. You will drive process improvements to deliver quality results, increase customer satisfaction, standardize, and simplify the experience across products, ... + You will manage the processes and administration of customer inquiries while ensuring accurate, fair and efficient call... in lieu of Bachelor's) + 5+ Years of experience in Client Services and/or Call Center … more
- ASM Research, An Accenture Federal Services Company (Cheyenne, WY)
- The ER&R Support Center Analyst will be a member of the fully...relevant experience in lieu of degree. + Experience in customer service. + Experience ... that require escalation. Most of a Support Analyst's work consists of customer service, email communication, phone communication, and working within spreadsheets and… more
- Meta (Cheyenne, WY)
- …(DEC) organization to direct contracting across the full E2E project lifecycle of data center campuses in North America. There has never been a more exciting time to ... of industry leaders! **Required Skills:** Lead Contracts Manager - Data Center Design, Engineering & Construction Responsibilities: 1. Direct the overall contract… more
- Guardian Life (Cheyenne, WY)
- The Business Resource Center (BRC) is Guardian's advanced sales department, and we are seeking a Advanced Planning Consultant. We are an organization providing ... positively influence + Adapt to change + Collaborate Well with Others + Customer Focus + Demonstrate Initiative and Proactivity + Accountable for Results +… more
- The Hertz Corporation (Cheyenne, WY)
- …located in: Atlanta, Oklahoma City, Estero FL **What You'll Do:** 1. Contact Center Leadership - Operations, Revenue, and Experience You will own / lead ... You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of... customer -facing environments. Whether your background is in contact center operations, loyalty strategy, customer… more
- Under Armour, Inc. (Cheyenne, WY)
- …Participate in the design and implementation of performance standards. * Evaluate and monitor customer contact drivers and report out to UA leadership. * Support ... tools, you will lead initiatives that strive tomake every customer touch point a rewarding experience that...Operation are accurate across various campaigns * Collaborate with Contact Center leadership on reporting and dashboards… more
- ASM Research, An Accenture Federal Services Company (Cheyenne, WY)
- …Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work ... at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll...creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer … more
- Highmark Health (Cheyenne, WY)
- …+ None ** EXPERIENCE ** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work… more
- Concentrix (Cheyenne, WY)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our… more
- Concentrix (Cheyenne, WY)
- …world providing market leading technology and insights to modernize and simplify the customer experience . Within our professional services team, you will deliver ... strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to...paid time off and holidays. At Concentrix, we provide customer experience solutions that may involve handling… more
- Verint Systems, Inc. (Cheyenne, WY)
- …. + Experience in software or technology sector, ideally in customer experience and/or contact center technology space. + Experience with ... core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX… more
- Datavant (Cheyenne, WY)
- …to realize our bold vision for healthcare. This is a Remote role (Call Center ) * Full-Time: Mon- Fri 10-6:30PM EST * Comfortable working in a high-volume production ... job title may differ based on location, responsibilities, skills, experience , and other requirements of the role. The estimated...If you need an accommodation while seeking employment, please contact us at ###@datavant.com . We will review your… more
- Verint Systems, Inc. (Cheyenne, WY)
- …(7) years' of experience in AI and Data Science. + 10+ years of in-depth experience with contact center operations - either in a vendor capacity or ... global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity... accounts as the "platform of choice" for their contact center . + Present In-depth Verint's Engagement… more