- Red River (Cheyenne, WY)
- …to ensure a successful deployment. + Provide training and support to customer 'send-users, IT teams, and stakeholders on how to effectively utilize Microsoft 365 ... projects simultaneously, ensuring adherence to project timelines, budgets, and quality standards. Coordinate with cross-functional teams, communicate project progress,… more
- ASM Research, An Accenture Federal Services Company (Cheyenne, WY)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- ASM Research, An Accenture Federal Services Company (Cheyenne, WY)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...courteously with the public. + Strong commitment to providing quality service . + Strong attention to detail… more
- Highmark Health (Cheyenne, WY)
- …with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve ... the issue at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering … more
- GE Aerospace (Cheyenne, WY)
- …analysis investigations, and more + Impacts the team's ability to achieve service , quality , and timeliness of objectives + Demonstrates specialized depth ... our pride and purpose that affects the lives of millions around the world! The Quality Team Leader for Nacelles & Non-Destructive Evalution will lead a team of … more
- Humana (Cheyenne, WY)
- …organization at Humana. This role will report to the Associate Vice President, Customer Engagement Analysis. This individual will have an immediate impact on driving ... This role will drive adoption of analytical insights, help establish customer and business impact-focused prioritization, and identify new opportunities to improve… more
- Datavant (Cheyenne, WY)
- …will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering release of information ... the State Dept. of Education.) + Friendly, professional manner of communication. Good customer service skills. + Experience with multi-line phone system is… more
- Walmart (Cheyenne, WY)
- …technicians communicating and developing interpersonal skills for providing safe and efficient customer service . Be an Expert Demonstrates knowledge of safety ... members experience in the TBC area and modeling high quality service and products developing influencing and...by implementing related action plans using the Open Door Policy : and applying these in executing business processes and… more
- Highmark Health (Cheyenne, WY)
- …and/or regulatory reporting and/or proven teaching, training, and program management preferred. + Customer service skills + Excel, Microsoft Word and Power Point ... This job is responsible for the oversight and enhancement of all Service Excellence efforts including complaint, grievance, and internal investigations of patient… more
- Lincoln Financial (Cheyenne, WY)
- …by acquiring core knowledge required for the role. + Meets or exceeds departmental quality and service standards. + Works overtime as needed. **What we're ... a Glance** We are excited to bring on a ** Service Processor Assistant** to support the Retirement Plan Services...and guidelines, in a timely manner and meeting departmental quality /production standards. + Monitors incoming work queue and ensures… more
- GE HealthCare (Cheyenne, WY)
- …and Compliance training within the defined deadlines. Identify and report any and all customer quality or compliance concerns immediately to the Quality ... be the face of our life-changing products, you'll drive customer satisfaction through excellent service and you'll...and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy… more
- ASM Research, An Accenture Federal Services Company (Cheyenne, WY)
- …Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential end ... 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other...being provided by customers. + Strong commitment to providing quality service . + Ability to foster a… more
- Walmart (Cheyenne, WY)
- …eat by ensuring availability, cleanliness and freshness. You will be in the front-lines of customer service - your smile makes a difference and you can help ... by smiling, greeting and thanking members * Providing exceptional customer service to members across the club...the member's experience in meat area and modeling high quality service and products; executing the basics… more
- Microsoft Corporation (Cheyenne, WY)
- …to process and procedures to manage changes and drive improvement in service quality and/or efficiency. Proactively investigates, evaluates, and analyzes ... May leverage learnings to contribute to the improvement of quality of service and support. + Verifies...of ongoing operations and procedures (eg, schedule, technical feasibility, policy , procedure, tools). **Managing Service ** + Exercises… more
- Humana (Cheyenne, WY)
- …serve as a Data Steward for marketing data products-monitoring data quality , establishing robust controls, and proactively identifying scenarios that impact campaign ... products, including daily monitoring and metric generation to assess and improve data quality . + Establish and maintain both preventive and detective data quality… more
- Humana (Cheyenne, WY)
- …sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when ... & change. This body of work will span Sales programs that touch people, policy , process & technology. **Typical responsibilities will include but not limited to:** +… more
- Cardinal Health (Cheyenne, WY)
- …as required. + Appropriately routes incoming calls when necessary. + Meets company quality Meets patient service quality standards. **_Qualifications_** + ... a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. +… more
- Highmark Health (Cheyenne, WY)
- …on moderately complex projects (which are cross functional, with potential regulatory risk exposure, customer service & financial impacts ). Acts as face to the ... cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also...multiple systems) while understanding potential regulatory risk exposure and customer service & financial impacts. Acts as… more
- Sharecare (Cheyenne, WY)
- …in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service . Associate must at all times ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...excellent operating condition (inside and out). + Provides excellent customer service by being attentive and respectful;… more
- Sunrise Senior Living (Cheyenne, WY)
- …regarding food and equipment temperature recordings are complete and filed per Sunrise quality service standards and regulatory compliance. + Review to ensure ... plays a critical role in maintaining the high standards of food quality , presentation, and resident satisfaction. This position is directly responsible for… more
