- Teleperformance USA (Burlington, VT)
- …pinnacle of the company? At TP, the sky is the limit! Purpose The Client Solutions Account Manager will oversee the execution and implementation of ... Category : Client Operations About TP TP is a global,...making that happen. Did you know that our Chief Client Officer started her career at TP as an...You will serve as a trusted advisor to the client and bring a constant desire to add value.… more
- Oracle (Montpelier, VT)
- **Job Description** An Oracle Data Center Technician will perform key roles to delivering core infrastructure & foundational technologies within the OCI data ... center environments. As a skilled technician on a wide...both verbal and written communication mediums. + Experience taking on- call shifts and ability to respond to critical events… more
- Oracle (Montpelier, VT)
- …enterprise servers and cabling infrastructure. + Fix and repair of data center hardware and networking infrastructure within Service Level Agreements (SLA). + Rack ... and stack of data center equipment, including but not limited to servers, networking...after shift to the next team member(s). + Provide on- call emergency support at pre-determined times. + Participate and… more
- Oracle (Montpelier, VT)
- …for your site. + Procurement and Inventory: Receive, track, and ship data center equipment as needed. + Work collaboratively with partner and cross-functional teams ... within your data center . + Provide technical guidance to vendors and foster...Strong verbal and written communication skills. + Experience assisting on- call technicians and ability to respond to critical events… more
- M&T Bank (Burlington, VT)
- …years' experience in financial services industry Ability to work under time constraints Call Center Supervisory Experience Knowledge of Bank systems Knowledge of ... **Overview:** Provides internal and external client support as the manager of the Premier...results. The position works with some uncertainty with discretionary solutions , possessing low to moderate risk to the organization.… more
- Oracle (Montpelier, VT)
- **Job Description** **Oracle Cloud Infrastructure** **Schedule to cover 24/7 data center operations.** Oracle Cloud Infrastructure (OCI) has an excellent opportunity ... management experience. Ordering, receiving, and shipping server parts. + Experience taking on- call shifts and ability to respond to critical events as needed. +… more
- Oracle (Montpelier, VT)
- …management experience. Ordering, receiving, and shipping server parts. + Experience taking on- call shifts and ability to respond to critical events as needed. + ... testing of cables, Cooling and Electrical systems concepts inside the data center We will ensure that individuals with disabilities are provided reasonable… more
- Concentrix (Montpelier, VT)
- …. **Key Responsibilities:** + **Product Management:** + Responsible for Product Roadmap for client 's Enterprise Call Center + Define and write Epics, ... + **Stakeholder Engagement:** + Work closely with Product Managers and stakeholders from the client 's Enterprise Call Center and related platforms. + Engage… more
- RxBenefits (Burlington, VT)
- …degree Education or equivalent work experience. + 1-2 years of proven experience as call center supervisor or similar leadership position + Experience in a ... member escalations and overrides and phone support during high call volumes. The Quality Excellence Team Lead will work...contact center environment in a Quality role + Experience gathering,… more
- Oracle (Montpelier, VT)
- …worldwide. We design and operate resilient, scalable, and privacy-aware physical security solutions in close partnership with Real Estate & Facilities, Oracle Cloud ... Infrastructure, Data Center Engineering, Legal/Privacy, Procurement, and Regional Security Operations. **Responsibilities** + Daily Responsibilities + Lead incident… more
- Public Consulting Group (Montpelier, VT)
- …or corporate environment required; Experience with MS Office suite required; Application, Call Center / Client Service Experience strongly desired. **Working ... Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human… more
- Casella Waste Systems Inc. (Montpelier, VT)
- …one or more technical areas of Casella's business and customer service and client relationship management\. Able to effectively manage call volume, understand ... Position Summary The Commercial Service Representative provides one\-stop service and solutions to new and existing customers by determining service requests,… more
- Oracle (Montpelier, VT)
- …unencumbered and will need your contribution to make it a world class engineering center with the focus on excellence! Our products and services enable US Federal ... by all levels! As a part of the Federal Client Operations Team, you will manage and maintain multiple...as needed and allowed by local regulations to support on- call * Experience with Kubernetes as a service and… more
- Evolent (Montpelier, VT)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... will be working directly with one of Evolent's largest client and leading a group of individuals who oversee...broad-based Health Plan experience + Ability to find creative solutions in an ever-changing and growing environment + Demonstrated… more
- Oracle (Montpelier, VT)
- …unencumbered and will need your contribution to make it a world class engineering center with the focus on excellence. As a Senior Principal Site Reliability DevOps ... do + Own the full service lifecycle: design, implementation, deployment, on- call , and continuous improvement-maintaining high code and reliability standards. +… more
- ManpowerGroup (South Burlington, VT)
- Our client , in South Burlington VT is seeking technical...Must be able to fulfill scheduling needs of the call center . This includes but not limited ... SUMMARY:** The Technical Specialist I is an inbound and outbound contact center representative who is tasked with the specific responsibility to support customers… more
- Verint Systems, Inc. (Montpelier, VT)
- …Familiarity with Verint or similar products; and/or understanding of Contact Center , cloud technology, call recording, Speech Analytics, Text Analytics, ... through executing a business driven sales methodology that links our solutions with prospect business drivers. **Principal Duties and Essential Responsibilities:** *… more
- Oracle (Montpelier, VT)
- …IPv4, IPv6, DNS, DHCP. + Experience with scripting or automation and data center design; Python preferred but must demonstrate expertise in scripting or compiled ... language. + Experience with network monitoring and telemetry solutions . + Experience with network modeling and programming such as YANG, OpenConfig, NETCONF. +… more
- Cayuse Holdings (Montpelier, VT)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization + ... **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and… more
- Cayuse Holdings (Montpelier, VT)
- …Need** + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization. + ... $20.00-$22.00/hr **The Work** The Service Desk Agent delivers customer service solutions adhering to established company and project quality and productivity… more
