- Teleperformance USA (Essex Junction, VT)
- …Qualifications Must be at least 18 years old Bachelor's degree or significant equivalent experience as an Account Manager in the contact center industry 2 to ... and/or offers Identifypotential application and process improvements Provide excellent customer service to internal and external clients Prepare monthly...4 years of experience as an account manager , account coordinator… more
- Teleperformance USA (Burlington, VT)
- …At TP, the sky is the limit! Purpose The Client Solutions Account Manager will oversee the execution and implementation of organizational strategies based upon ... Escalations Client requests outside of contract Process gaps causing client or customer impact causing potential risk. Ensure site strategies are aligned with… more
- VIVE Collision (Barre, VT)
- A leading collision repair service in Barre, Vermont is seeking a General Manager to oversee day-to-day operations and ensure the financial success of the shop. The ... candidate will have a minimum of 5 years of experience in running a collision repair shop, strong leadership...shop, strong leadership abilities, and proficiency in sales and customer service. This position offers a unique opportunity to… more
- VIVE Collision (Barre, VT)
- …company standards Skills and Qualifications Ability to lead and motivate a team Experience holding people accountable to work expectations Minimum of 5 years ... experience running a collision repair shop Proficiency in sales,...collision repair shop Proficiency in sales, estimating, blueprinting, and customer service Knowledge of CCC ONE estimating and management… more
- Mynea360 (Montpelier, VT)
- …with organizational goals, drive efficiency, and maintain a high standard of customer experience .**Key Responsibilities: Support & Customer Service Manage ... and Support Services** serves as both program lead and support operations manager for NEA's enterprise resource planning (ERP) platform (Unit4 ERPx, "BizPro"). This… more
- The Hertz Corporation (Montpelier, VT)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Montpelier, VT)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Coinbase (Montpelier, VT)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Tractor Supply Company (Morrisville, VT)
- …of operations to the Store Manager . Duties include delivering a Legendary Customer Experience , providing leadership and direction to the store team, and ... Assistant Manager Pay Range: $18.6 - $23.3 hourly **Overall... that differentiates from the competition. + Champion the Customer Experience in the store and execute… more
- Capital One (Montpelier, VT)
- Strategic Customer Development Manager , New England - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , New England - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Capital One (Montpelier, VT)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Hilton (Montpelier, VT)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center Projects\)_ **Location:** ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- SHI (Montpelier, VT)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- Dodge Construction Network (Montpelier, VT)
- Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager . This role is a key member of our Go-To-Market organization, focused on ... is a full-time position and reports directly to the Manager , Customer Success. **_Preferred Location_** This is...Experience , Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer … more
- Renaissance (Burlington, VT)
- …strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the Customer ... state contracts, ensuring compliance with regulatory requirements, operational excellence, and sustained customer trust. The Senior Program Manager serves as a… more
- RELX INC (Montpelier, VT)
- Job Description Enterprise Customer Success Manager Are you a skilled relationship builder with a passion for customer success? Are you a customer ... usage in their program. About the Role The Enterprise Customer Success Manager (eCSM) is a relationship...to meet customers' business needs Requirements + Possess prior customer success experience + Be organized with… more
- UKG (Montpelier, VT)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- ISC2 (Montpelier, VT)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- NTT America, Inc. (Montpelier, VT)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** . Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 6+ years of customer success,… more
- Price Chopper (Essex Junction, VT)
- …all front end policies and procedures are adhered to at all times. Assists the Customer Service Manager to ensure that all company programs are communicated to ... audit information necessary in accordance with company regulations. Responsible to assist the Customer Service Manager in the maintenance of all Front End… more
