- Planned Parenthood of Central and Western NY (Rochester, NY)
- Bilingual Call Center Representative Rochester, NY, NY (http://maps.google.com/maps?q=114+University+Ave+Rochester+NY+USA+14605) * Call Center Job ... Type Full-time Description Bilingual Call Center Representative Rochester, NY Planned Parenthood of Central and Western New York (PPCWNY) protects and… more
- University of Rochester (Rochester, NY)
- …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500164 SMH Neurology Call Center Work Shift: UR - Day (United States of America) Range: ... to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians...and distribution of Electronic Medical Record information. During the call , makes independent decisions to act outside of the… more
- University of Rochester (Rochester, NY)
- …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500164 SMH Neurology Call Center Work Shift: UR - Day (United States of America) Range: ... to the patients of the University of Rochester Medical Center and its affiliates on behalf of the physicians...distribution of Electronic Medical Record information. + During the call , makes independent decisions to act outside of the… more
- University of Rochester (Rochester, NY)
- …communication support services for patients of the University of Rochester Medical Center and its affiliates. Responsibilities include managing a high volume of ... inbound inquiries via phone, email, and electronic interfaces. Tasks involve scheduling appointments, resolving patient issues, responding to inquiries, handling billing questions, and providing basic technical support while adhering to established protocols.… more
- Casella Waste Systems Inc. (Rochester, NY)
- …as needed\. + Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes ... ## Position Summary The Customer Care Representative provides outstanding service to our customers by...customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent… more
- Power-Flo Technologies (Rochester, NY)
- …Skills, and Ability: + Experience in outbound telemarketing + Cold calling and/or call center skills + Strong verbal and written communication skills and ... We are looking for an Outbound Sales Representative to join the team. You will work...contact list and maintain customer records. + Take detailed call notes and record feedback. + Follow sales scripts.… more
- Oak Orchard Health (Genesee County, NY)
- …+ High School diploma or equivalent. + 1-2 years of medical office experience/ call center preferred + 1-2 years of prior administrative or customer ... Patient Service Representative - Genesee County - Entry Level Customer...to Patient/Physician inquiries + Reschedule patient appointments when providers call in sick or schedule time off. + Direct… more
- City of Rochester, New York (Rochester, NY)
- …Type Part-Time Job Number 25DM101ECA01 Department Emergency Communications Department Bureau 311 Call Center Opening Date 06/24/2025 Closing Date 7/8/2025 11:59 ... outside services, as appropriate. Employees in this class are assigned to the City's Call Center and are supervised by higher level personnel. Employees in this… more
- Paylocity (Rochester, NY)
- …customer service or previous client interfacing role . Experience in payroll and/or call center environment Physical requirements . Ability to sit for extended ... Paylocity Benefits platform as you grow with our team. The Benefits Client Service Representative will act as the primary point of contact for an assigned base of… more
- Robert Half Accountemps (Rochester, NY)
- …in customer service, finance, accounting, or payroll is highly desirable. * Familiarity with call center environments and the ability to manage high call ... We are looking for a detail-oriented and customer-focused Recovery Representative I (Tier II) to join our team in...avoiding penalties or service disruptions. * Maintain required daily call volumes and adhere to department policies and compliance… more
- Molina Healthcare (Rochester, NY)
- …with our Nurse Practitioners + Understands and strives to meet or exceed call center metrics while providing high quality consistent customer service + ... **JOB DESCRIPTION** **Job Summary** The Care Connections Representative primary focus is to conduct outbound calls...combination of education and experience **Preferred Experience** + Customer Service/ Call Center experience in health care or… more
- Rochester Optical (Rochester, NY)
- …hardware. Education & Experience: + Demonstrable optical knowledge + 2 or more years of call center or retail operations experience + High School diploma or GED ... NEW WEBSITE AT WWW.ROCHESTEROPTICAL.COM Position Summary: The Customer Service Representative will be responsible for providing optimal quality customer experience… more
- Molina Healthcare (Rochester, NY)
- …or equivalency **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer service ... in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle inbound calls for… more
- Robert Half Accountemps (Rochester, NY)
- …customer service, finance, accounting, or payroll is highly beneficial. * Familiarity with call center operations and processes. * Proficiency in Microsoft Word, ... Description We are looking for a skilled Recovery Representative I (Tier II) to join our team...the Fair Debt Collections Practices Act. * Maintain daily call requirements and adhere to department policies and procedures.… more
- TEKsystems (Rochester, NY)
- …preferred. + 1-3 years of customer service experience, preferably in a call center or service-oriented environment. + Strong communication and problem-solving ... We are hiring a Customer Care Representative on behalf of a leading environmental services company committed to sustainability and customer excellence. This role is… more
- Molina Healthcare (Rochester, NY)
- …High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree ... and written coverage determinations and appeals. + Records calls accurately in call tracking system. + Maintains specific quality and quantity standards. **JOB… more
- Paylocity (Rochester, NY)
- …customer service or previous client interfacing role + Experience in payroll and/or call center environment Physical requirements + Ability to sit for extended ... and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention &… more
- Molina Healthcare (Rochester, NY)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- University of Rochester (Rochester, NY)
- …Ambassador Blue Book. + Answer internal and external phone calls to the Medical Center . Assist caller or re-route call to the appropriate department. + Respond ... transportation as requested. + Maintain current information about SMH, Medical Center , University and nearby resources (hotels, churches, restaurants, etc.) +… more
- Fresenius Medical Center (Batavia, NY)
- …Train * 12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's * MWF Schedule PURPOSE AND SCOPE: The professional ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more