- Home Depot (Atlanta, GA)
- **Position Purpose:** **The Senior Manager , SRE will be responsible for leading a team of Site Reliability Engineers in ensuring the reliability, performance, and ... teams that are interested in using them. The Sr. Manager must exhibit the ability to lead managers and...ability to lead managers and their teams and drive change management and process improvement.** **Responsibilities:** + **Leadership &… more
- Home Depot (Atlanta, GA)
- …+ Patrol the Paces Summit complex and investigates unusual occurrences. + Write incident reports on actual or potential loss and interview victims and witnesses. + ... to parking facilities as requested. + Perform other duties as assigned. **Direct Manager /Direct Reports:** + This position has no direct reports. + Typically has… more
- The Hertz Corporation (Atlanta, GA)
- A Day in the Life: We are looking for a dynamic incident manager to join our IT department. In this role, you'll be in charge of leading the incident /problem ... incident management protocols. To be a successful incident manager , you should have an aptitude...incidents. What You'll Do: + Coordinate and oversee the change management process, ensuring all changes are properly assessed,… more
- Georgia Systems Operations (Tucker, GA)
- …process areas and will function as process managers on a day-to-day basis, serving as a change manager , incident manager , or asset manager , depending ... management, and software license management. Serve as a process manager (eg, change manager , incident manager , or asset manager ) and provide… more
- PagerDuty (Atlanta, GA)
- …help build a more equitable world-all in a flexible, award-winning workplace. **Engineering Manager - Incident Analysis** PagerDuty is seeking an Engineering ... one of our customer-focused and high-performing teams within our Incident Management group! As an Engineering Manager ...level, and location. The range, which is subject to change based on primary work location, reflects the minimum… more
- General Motors (Atlanta, GA)
- …this might be the right opportunity for you. The Business Operations Incident Management & Applications Specialist will be responsible for becoming a subject ... Management Systems (DMS), etc. This role will lead the Incident Management team in all aspects of incident...times a week {or other frequency dictated by your manager }. The selected candidate will be required to travel… more
- GovCIO (Atlanta, GA)
- …skills. + Excellent communication and coordination skills. + Experience with incident response activities. + Knowledge of engineering change proposals ... **Overview** GovCIO is currently hiring for Cybersecurity Incident Respose Administrator to be responsible forSecurity Information...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Georgia Systems Operations (Tucker, GA)
- …the timely delivery of superior customer service experience handling technology-related incident resolution and request fulfillment to end users organization wide. ... The manager collaborates with business stakeholders to ensure that technology...ITIL related services including service request, knowledge management, and incident management within defined Service Level Agreements. Performs … more
- Microsoft Corporation (Atlanta, GA)
- …Develops awareness of Information Technology Infrastructure Library (ITIL) Foundation components: Incident Management and Change Management. . Advises on and ... As a Microsoft **Data Center Technician Manager ** , you will lead a team of...efficiency. Proactively investigates, evaluates, and analyzes changes. Reviews Process Change Notifications (PCNs) to evaluate impact on service execution… more
- CBRE (Atlanta, GA)
- …*Management of Change (MOC) Implementation: Implement CBRE's Management of Change (MOC) process. * Incident Reporting Process: Establish incident ... Transition Engineering and QHSE Manager Job ID 239140 Posted 23-Sep-2025 Service line...time to support site operations, client meetings, or critical incident response as needed. Important Considerations for this List:… more
- SHI (Atlanta, GA)
- **About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud ... need to thrive - in our offices or yours.** **Job Summary** The Manager of Business Continuity oversees daily operations, develops strategic plans, and manages… more
- Microsoft Corporation (Lithia Springs, GA)
- …the engine that powers our cloud services. As a CO+I Critical Environment Program Manager - Business Operations, you will perform a key role in delivering the core ... shares relevant information to enable continued workflow efficiency(ies). Participates in change advisory board (CAB) meetings. Supports implementation of changes in… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …ticket management systems and provides feedback to TOC staff to promote incident management process improvement. + Develops policies and procedures to enhance ... incidents with TOC staff and IT departments to evaluate incident stats and define accurate customer impact. + Oversees...the state of GA. Emory reserves the right to change remote work status with notice to employee. **Additional… more
- CVS Health (Atlanta, GA)
- …we do it all with heart, each and every day. **Position Summary** As a Manager within Process, Innovation and Technology (PIT) team, you will serve as the AI Subject ... but not limited to application releases, upgrades, and Tier 2 incident management-ensuring scalable, sustainable improvements across the contact center environment.… more
- AireSpring (Atlanta, GA)
- …response, and escalations. + Implement and continuously optimize ITIL-based processes ( incident , change , asset, and configuration management). Infrastructure & ... Deal" and "Top Channel Program". Position Overview We are seeking a highly technical Manager of Information Technology (IT) to lead and support all aspects of our IT… more
- Ensono (Atlanta, GA)
- …Teams, Sharepoint + ServiceNow, or similar ITSM tool, skills including Incident , Request, Change and Problem ticket workflows WhyEnsono ... Manager , IMS Mainframe Systems ProgrammingRemote - United StatesJR012013...ProgrammingRemote - United StatesJR012013 **Position Summary** The Mainframe Systems Manager - IMS Logical will coordinate and delegate the… more
- Microsoft Corporation (Atlanta, GA)
- …the engine that powers our cloud services. As a CO+I **Datacenter IT Operations Manager -Logistics (ITOM-L)** , you will perform a key role in delivering the core ... our global datacenter operations. **Responsibilities** In the **IT Operations Manager - Logistics** role, you will work with the...of new datacenter capacity, and actively participate in the incident and outage process to ensure proper root cause… more
- Truist (Atlanta, GA)
- …review the following job description:** We are seeking a Platform Services Product Manager to define and lead the product strategy for internal platform capabilities ... and business outcomes. Equally important, the Platform Services Product Manager will help instill a product culture within a...minor, which are not mentioned below. Specific activities may change from time to time. **Product Strategy & Vision**… more
- PagerDuty (Atlanta, GA)
- …equitable world-all in a flexible, award-winning workplace. **As the Global Campaign Manager at PagerDuty,** you'll own a critical customer segment that drives ... skills **Preferred Qualifications:** + Experience in DevOps, IT operations, or incident management space + Account based marketing (ABM) experience a nice… more
- Georgia Systems Operations (Tucker, GA)
- …GTC, and OPC, ensuring customer satisfaction with the services provided. The manager collaborates with business stakeholders to identify, prioritize, and develop new ... infrastructure related plans regarding redundancy, recovery, and cloud strategies. The Manager works closely with business units to understand their system needs… more
