- Cognizant (Nashville, TN)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills &… more
- GovCIO (Nashville, TN)
- **Overview** GovCIO is currently hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be ... USD $60,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7342/ support - desk - analyst --%28financial-systems%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7342_… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half Technology is searching for a skilled Help Desk Support Specialist for a client headquartered in Nashville, Tennessee. This role is a ... manner, gather pertinent information and document in the Help Desk System * Classify, and prioritize all service...appropriate resource and level when necessary * Work with Support Engineers and other internal service providers… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst , you ... will play a key role in providing advanced technical support to end-users, troubleshooting complex issues, and ensuring the efficient operation of IT systems. This… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , you will be the ... first point of contact for end-users seeking technical assistance, providing essential support and ensuring a seamless user experience. This is a contract position… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst , you will ... + Advanced Problem Resolution: Serve as the highest level of technical support , resolving the most complex issues related to hardware, software, and network… more
- Pearson (Nashville, TN)
- …the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous, and complete support for all ... Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a...support and training. All members of the School Support Help Desk Team help facilitate the… more
- BAE Systems (Nashville, TN)
- …solutions that enable our customers to achieve their missions. As a **Tier 1 Initial Support Analyst ** , you'll play a critical role in providing exceptional IT ... encourage you to apply. As a Tier 1 Initial Support Analyst , you'll provide Tier 1 analysis...Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards… more
- BAE Systems (Nashville, TN)
- …that enable our customers to achieve their missions. As a **Principal Tier 2 Remote Support Analyst ** , you'll play a critical role in providing exceptional IT ... and customer satisfaction. As a Principal Tier 2 Remote Support Analyst , you'll provide Tier 2 analysis...Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards… more
- HCA Healthcare (Nashville, TN)
- …key technical resource responding to end user desktop incidents and requests reported to the Service Desk . Technical Analyst II will also be responsible for ... of IT&S desktop equipment and software Effectively works with customers, Service Desk and Technical Services personnel Participates in meetings, committees… more
- Pearson (Nashville, TN)
- …of software, hardware, printer, and broadband network issues. **Family Technical Support Analyst Responsibilities** **:** + Troubleshoot and resolve software, ... utilizing Connections Learning products and services. **Position Summary** **:** Family Technical Support will work remotely as part of our contact center primarily… more
- Evolent (Nashville, TN)
- …+ Familiarity with JIRA, Confluence, Microsoft Azure - Application Insights + JIRA Service Desk ticketing system/Confluence experience To ensure a secure hiring ... Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support ** is a highly motivated...of issues, and escalation when necessary + Ensure that Service Level Agreements (SLAs) are met + Maintain and… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …day-to-day administration and ongoing technical support . + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... The Tier 2 Technical Support Operations Analyst will be responsible...problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge… more
- Xerox (Nashville, TN)
- …navigate service workflows effectively. **Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or equivalent ... service every time they connect with us.** **The Enterprise Helpdesk Analyst delivers advanced client support by resolving complex technical issues,… more
- Insight Global (Nashville, TN)
- Job Description 3rd tier support for Meditech Magic after the service desk & divisional support analysts. Support through tickets, Webex, and ... factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic...and Requirements * Working experience with Meditech Magic (versions 5 & 6) * Support experience * Analytical *… more
- Teradata (Nashville, TN)
- …data across the enterprise. **What You'll Do** We are seeking a Senior Financial Analyst to support product costing and pricing strategy for our SaaS offerings. ... pricing and go-to-market decisions. + Develop frameworks for allocating support and service costs across products and...+ Partner with Product Pricing, Product Management, and Deal Desk teams to develop and evaluate pricing recommendations. +… more
- Public Consulting Group (Nashville, TN)
- …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... The agent will interact with customers through the Zendesk(R) support platform, implement best practices, and ensure that customer tickets are being addressed within… more
- Zurich NA (Nashville, TN)
- …+ Provides comprehensive and expanded first and second level help desk support for IT incidents, problems and service requests. + Conducts problem ... level, and back desk technical and supervisory support for IT issues and service requests,...times. + Actively participates in end user and Help Desk analyst training by providing materials, conducting… more