- Deloitte (New York, NY)
- Customers Ops Healthcare Life Science Veeva CRM Consultant Our Deloitte Customer team empowers organizations to build deeper relationships with ... We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets. Qualifications… more
- Capgemini (New York, NY)
- **Job Title** : Solution Architect - Customer Service Management **Location** : Dallas, Texas ideally; or, Chicago, IL; Dallas, TX; Houston, TX; Atlanta, GA; NY, NY; ... area near NY **Travel** : 25% **Job description:** Platform Solution Architect - Customer Service Management (CSM) | ESM - D2 Location: Dallas, Texas Reports to:… more
- DoorDash (New York, NY)
- …positioning, messaging, and value propositions; partner with Product to translate customer insights into GTM strategy; build collateral and enablement for sales ... adoption, and engagement. + Be the Voice of the Customer : Lead insights gathering across customer segments...You're experienced (6-9 years)-with a background spanning Strategy & Ops , Sales Strategy, and/or Growth Marketing at a high-growth… more
- DoorDash (New York, NY)
- …value of customer obsessed, not competitor focused to ensure our customers receive a white-glove experience and satisfaction with our products and service. ... is to provision, onboard, retain, and grow the corporate customers who use the services and products offered by...DoorDash for Business, while building a best in class customer experience. The Customer Success team sits… more
- DoorDash (New York, NY)
- …to build strong internal relationships and consensus on initiatives + Passion for customer experience and increasing the value of customers + Strong analytical ... will be responsible for communications and programs to grow customer engagement & retention across email, push notifications, SMS,...that move business metrics and surprise and delight our customers . In this role, you will sit on the… more
- DoorDash (New York, NY)
- …is committed to bringing DoorDash's mission of empowering local economies to life for our millions of consumers. By building intelligent, last-mile delivery ... those businesses. The New Vertical Consumer Integrated Marketing team connects DoorDash customers to everything they need beyond restaurants - from groceries to… more
- DoorDash (New York, NY)
- …needs of our customers . You'll also partner with sales teams and Customer Success Managers (CSMs) to grow managed accounts. + Construct: Bring structure to ... the DoorDash platform to deliver industry-leading selection, quality, and customer service to every business customer , for...critical part in driving growth for our largest existing customers and ensuring our new customers are… more
- Sanofi Group (Morristown, NJ)
- …to the Sanofi Senior Manager, ESR Operations. We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, ... & permissions.Works with system vendor and Systems & Process Ops team on issue resolution and enhancements. + Collaborates...along with driving individual career progress. + Commit to Customers - Understand, meet and excel internal and external… more
- DoorDash (New York, NY)
- …teams, the Tx efficiency team ensures that agents are equipped to handle our customers ' issues and drive a great experience. The team owns the customer ... critical role in adjudicating some of the most difficult customer interactions and problems. About the Role We're hiring...and scale internal product tooling for agents to provide customers a better and more efficient support experience. This… more
- Sanofi Group (Morristown, NJ)
- …to make an impact on millions around the world. We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people's ... impact with an agreement of relevant PL owners + Customer Satisfaction: work with Product Owner / Product Line...fit for purpose: leverage Scrum COE and Strategy & ops team as needed to ensure overall success of… more
- DoorDash (New York, NY)
- …one of the primary drivers of growth and revenue. On the Merchant Strategy & Ops team, our mission is to have best-in class restaurant selection, build cutting edge ... the most complete menus for our merchants and our customers . In this role, you'll develop go-to-market strategies, launching...strong bias to action that brings your plans to life in execution. You aren't afraid to roll up… more
- DoorDash (New York, NY)
- …tools, data, and processes so teams at DoorDash can effectively acquire new customers , drive retention, and grow new business lines across all our audiences. Our ... funnel. + Build data flows that power targeting and personalization: ensure customer attributes, engagement signals, and account intelligence reach your MAP and ads… more
- Capgemini (New York, NY)
- …using AWS's latest cost management and AI-powered optimization tools. Analyze customer business and technical requirements, assess environments for cloud and AI ... and advise on cloud and AI/ML solutions and risk management. Participate in customer cloud and AI/ML pre-sales responses and projects. Strong passion for technology… more
- DoorDash (New York, NY)
- …always someone there to help make things right. Our team owns the customer experience across all inbounds to our support channels including agents and automations, ... - is working together seamlessly to provide an exceptional customer experience. You will report to one of our...of cross-functional partners including Product, Analytics, Engineering, Global Support Ops , to create new + Gain a high level… more
- Momentive Performance Materials Inc. (Pearl River, NY)
- …visibility to market trends. Serves as a source of voice of the customer , marketing intelligence. Manage key external industry relationships that will allow the ... a growth pipeline. + Anticipate, understand, and proactively manage customer needs in the competitive environment, and collaborate with...launch NPIs. + Accurate sales forecast in line with ops plan and growth strategy. + Complete other duties… more
- Walmart (Hoboken, NJ)
- …and automation opportunities. + Partner with Data Engineering, Product, and Ops Tech teams to operationalize insights through automation, workflow redesign, or ... and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave),… more
- DoorDash (New York, NY)
- …brand and creativity play a critical role in making that mission real for every customer , merchant, and dasher we serve. The Brand & Creative team plays a critical ... Do + Lead and inspire a team of Project Managers and Creative Ops specialists cultivating a high-performing and collaborative operations team. + Design and implement… more