- Mizuho Corporate Bank (New York, NY)
- Join Mizuho in IT Service Management Operations ! We are seeking a highly experienced and dynamic Director of IT Service Management Operations to join Mizuho ... will be responsible for leading a team to execute the day-to-day operations and governance of Incident Management, Change Management, Problem Management, and Release… more
- MUFG (Jersey City, NJ)
- …more details. **Job Summary:** We are seeking a well-rounded and motivated ServiceNow ITSM Developer to join our dynamic team. As a ServiceNow technical expert, you ... play a crucial role in designing, implementing, and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management… more
- Wells Fargo (Iselin, NJ)
- …this role:** Wells Fargo is seeking a Lead AI-driven IT Service Management ( ITSM ) Engineer (Lead Specialty Software Engineer), as part of the Wealth & Investment ... AI technologies. This role is responsible for optimizing the L1 and ITSM activities within the Wealth Management organization, leveraging Wells Fargo approved AI… more
- MetLife (New York, NY)
- …24/7 Servicing DevOps agile team. Must align with Agile methodology, understand the ITSM process, operations data, and real-time visibility requirements, and how ... for accelerating agile delivery by adopting a platform-oriented Infrastructure and Operations (I&O) operating model while driving automation with Infrastructure as… more
- Grant Thornton (Iselin, NJ)
- …intelligence, strategic architecture, enterprise architecture, cloud / infrastructure architecture, IT operations (ITIL / ITSM ) + Consistent with the firm's ... that integrates multiple functional disciplines including accounting, finance, sales, operations , and human capital management and information technology to support… more
- Oura (New York, NY)
- …at local co-working locations. We're looking for a Senior Manager, Digital Workplace Operations to lead the charge in creating an exceptional employee experience at ... and access reviews. + Oversee automation governance across Workato, ITSM workflows, and platform integrations. + Ownership of the...team if you have: + 6+ years in SaaS operations , platform, or IT product management roles. + 2+… more
- NBC Universal (Englewood Cliffs, NJ)
- …focus on CMDB and Asset data quality & governance for NBCU Operations and Technology (O&T). O&T supports enterprise Technology, Broadcast and Production systems ... asset data is reliable, secure, and easily accessible to support business operations , recovery & impact, and critical decision-making Working closely with various… more
- MUFG (Jersey City, NJ)
- …play a crucial role in designing, implementing, and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management ... a strong functional and technical understanding of ServiceNow's IT Service Management ( ITSM ) platform. This individual needs to have a solution-driven mindset to… more
- Robert Half Technology (New York, NY)
- …support for hardware and software issues, ensuring minimal disruption to business operations . * Manage and resolve service requests through platforms like ServiceNow ... ITSM , adhering to established protocols. * Troubleshoot and resolve...Office 365 and its applications. * Experience with ServiceNow ITSM for managing service requests and incidents. * Familiarity… more
- Merck (Rahway, NJ)
- …ADX-but without owning them. + Guide standards for how automation interacts with ITSM , detection engines, identity systems, and risk scoring frameworks. + Serve as ... in a federated environment. **Preferred Qualifications** + Familiarity with ITSM workflows, CMDB, detection logic, and risk-based prioritization. + Experience… more
- Munich Airport NJ LLC (Newark, NJ)
- …100% subsidiary of Munich Airport US Holding LLC, is responsible for terminal operations , facility maintenance and the management of the commercial program at the ... Airport Operator Munich Airport. MANJ is responsible for the operations , maintenance and concession management at Terminal A (NTA)...for handling IT issues, status, and resolutions using the ITSM ticketing system to track status and resolutions. +… more
- Deloitte (Jersey City, NJ)
- …transform their legacy programs; working across a variety of different security operations center, risk and compliance programs that extend well beyond Cyber Risk. ... + Design and architect ServiceNow security solutions focusing on Security Operations , Integrated Risk Management, and Vulnerability Response + Collaborate with sales… more
- Munich Airport NJ LLC (Newark, NJ)
- …100% subsidiary of Munich Airport US Holding LLC, is responsible for terminal operations , facility maintenance and the management of the commercial program at the ... of the German Airport Operator Munich Airport. MANJ is responsible for the operations , maintenance and concession management at Terminal A (NTA) at Newark Liberty… more
- Deloitte (Jersey City, NJ)
- …defining and executing their Cyber Tech Risk programs-shaping strategy, optimizing operations , and leading the selection, deployment, and ongoing management of ... risk management (IRM), governance, risk, and compliance (GRC), and Security Operations (SecOps) leveraging the ServiceNow platform. + Design and implement enterprise… more
- City of New York (New York, NY)
- …with the programs Executive Director and agency leadership to ensure individual operations are within budget. - Support the processes governed by the Project ... Management Office (PMO) and IT Service Management ( ITSM ). - Provide support to the IDNYC program, affiliates, partners, and other agency stake holders who consume… more
- City of New York (New York, NY)
- …support to the engineering teams during deployments and general operations , and working collaboratively with cross-functional teams following agile application ... performance, and security. - Integrate DevOps practices with IT Service Management ( ITSM ) processes to ensure efficient incident, change, and problem management. -… more
- Deloitte (Jersey City, NJ)
- EOaaS Workday Sr Manager Position summary As part of our Enterprise Operations as a Service team, professionals engage in both the technical and functional aspects ... to deliver Application Support for clients. + 5+ years of experience with ITSM processes, Service Level Agreements and KPIs + Drive SLA adherence and engage… more
- MUFG (Jersey City, NJ)
- …of ServiceNow's on-prem and cloud discovery, management of CMDB and Service Management ( ITSM ). This individual needs to have a solution-driven mindset to best work ... and Service Mapping + Design, configure, implement, and maintain ServiceNow IT Operations Management (ITOM) Discovery of both On-Premises and Cloud resources (AWS &… more
- Robert Half Technology (Jersey City, NJ)
- …Experience mentoring, delegating tasks, and ensuring quality control in IT support operations . ITIL & Process Management - Knowledge of incident, problem, and change ... similar credentials. Advanced troubleshooting in Windows, macOS, and cloud environments. ITSM & Ticketing Systems - Proficiency in ServiceNow or similar platforms,… more
- SMBC (New York, NY)
- …with business goals while proactively reducing risk and enabling secure business operations . This role reports to the Director of Solutions Security Architecture and ... and with a team to accomplish multiple tasks and projects. + Understanding the ITSM process and using tools like Service Now to help manage projects, resources,… more