- Red River (Chantilly, VA)
- …the organization's reputation with existing clients by providing exceptional customer service . Ideal candidates should exhibit enthusiasm, focus, and a keen ... dedication, persistence, resourceful utilization, and a level of customer service akin to that of a superhero in a...+ AWS Certified Cloud Practitioner + HDI Support Center Analyst + MS-900: Microsoft 365 Fundamentals + MS-102: Microsoft… more
- NuAxis Innovations (Washington, DC)
- …Resource application support experience preferred **Experience:** Two (2) + years of customer service experience. Service desk or call center experience ... **Call Center Analyst - HR Desk ** Location **Washington,...**Job Summary:** We are currently seeking a Human Resources Service Center Analyst (HR - SCA) for… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... culture making this an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the software and hardware… more
- CAI (Washington, DC)
- Service Desk Analyst **Req number:** R6631 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services ... are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** As a Service Desk Analyst , you will be responsible for receiving requests from… more
- BAE Systems (Washington, DC)
- …innovative IT solutions that enable our customers to achieve their missions. As an **Enterprise Service Desk Analyst ** , you'll play a critical role in ... for a new challenge, we encourage you to apply. As an Enterprise Service Desk Analyst , you'll provide initial remote contact support through the Enterprise… more
- Steampunk (Mclean, VA)
- **Overview** We are looking for a ** Service Desk Functional Analyst ** to help with the configuration, optimization, and continuous improvement of our ... Steampunk participates in the E-Verify program._ Refer a Friend (https://careers-steampunk.icims.com/jobs/6970/ service - desk -functional- analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336029103) **Need help finding the… more
- Koniag Government Services (Vienna, VA)
- **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support ... accounts, paid holidays, three weeks paid time off, and more. The service desk representative is responsible for performing daily operations of the service… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier-2- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent… more
- General Dynamics Information Technology (Quantico, VA)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier 2** with GDIT. A career in enterprise IT ... is pending funding. Our work depends on a **Help Desk Analyst Tier 2** joining our IT...ITD organization in Quantico, VA. The **Naval Criminal Investigative Service (NCIS)** is an organization of approximately 2,000 personnel… more
- General Dynamics Information Technology (Quantico, VA)
- …Technical Support Services **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** CompTIA Security+ CE | CompTIA - CompTIA ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in enterprise IT… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38246 **Summary** **Tier 2 Help Desk Analyst ** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... our nation. SecuriGence is seeking a **Tier 2 Help Desk Analyst ** to help contribute to our...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk … more
- TEKsystems (Washington, DC)
- …area. Skills Help desk support, Help desk , Troubleshooting, Customer service , Service desk , Phone support, Support, Windows, Ticketing system, ... and sensitive topics, you will be handling customer support tickets Description Help Desk Technicians use their problem-solving skills to be the first to respond to… more
- KeenLogic (Alexandria, VA)
- KeenLogic is currently looking for a talented and self-motivated Tier I Analyst with the ability to work in a challenging, consultative, and collaborative team ... when they call into or walk into the customer service center. The candidate shall be prepared to perform...written and oral communication skills Desired Skills + ITIL Service Management + Technical Writing Experience + CRM/Ticketing/ACD Systems… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment + ... to work in support of a federal help desk operations environment. The Customer Support Analyst ...Exceptional customer service skills with the ability to multitask + Excellent… more
- Clark Construction Group, LLC (Mclean, VA)
- …**Basic Qualifications** + 1-2+ years of experience working in a dedicated IT Help Desk , Service Desk , or Technical Support role + Foundational understanding ... and independently + Proficiency with an IT ticketing system (eg, ServiceNow, JIRA Service Desk , Zendesk) + Strong organizational skills with the ability to… more
- SHINE Systems & Technologies (Reston, VA)
- …CI Polygraph or eligibility to obtain CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced environment + ... to work in support of a federal help desk operations environment. The Customer Support Analyst ...Exceptional customer service skills with the ability to multitask + Excellent… more
- ATSG Corporation (Washington, DC)
- FBI Program Analyst III - Global Readiness Unit (GRU) WASHINGTON, DC . Government/Military Apply Now FBI Program Analyst III - Global Readiness Unit (GRU) ... pipeline for future opportunities. Position DescriptionATSG is seeking a cleared Program Analyst III professional for an immediate need in Washington, DC. The Global… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** Looking for an Analyst opportunity at a place you can have...Assist in the development of standard operating procedures and desk guides in support of obsolescence management and logistic… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** Looking for an Analyst opportunity at a place you can have...Assist in the development of standard operating procedures and desk guides in support of obsolescence management and logistic… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... maintaining Configuration Management (CM) and supportability. The Metrics Data Analyst will play a vital role in engaging Senior...is covered by a collective bargaining agreement or the Service Contract Act. To review all Serco benefits please… more
