- Molina Healthcare (Albany, NY)
- …GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree **Preferred Experience** ... + 3-5 years; healthcare industry experience preferred + National pharmacy technician certification To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a… more
- Molina Healthcare (Albany, NY)
- …experience **REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : 1-3 years Sales and/or Customer Service experience in a fast paced, high volume environment ... **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to...chat, email, and off phone work supporting our Medicaid, Medicare and/or Marketplace business. * Conduct varies surveys related… more
- Humana (Albany, NY)
- …with the acquisition or retention of customers. The Sales Support Representative 3 performs advanced administrative/operational/ customer support duties that ... Representative 3 processes sales and invoices so that customer orders paid accurately and on time. Drafts sales...to a better quality of life for people with Medicare , Medicaid, families, individuals, military service personnel,… more
- Molina Healthcare (Albany, NY)
- …with Molina healthcare policies and procedures while achieving the highest level of customer service . **Job Duties** This role serves as the primary point ... policies and procedures while achieving the highest level of customer service . Effectiveness in driving timely issue...monthly site visit goals. A key responsibility of the Representative during these visits is to proactively engage with… more
- Ellis Medicine (Schenectady, NY)
- …+ All guarantor phone calls for the purpose of debt collection will be held to Customer Service standards. + Accomplish the day's tasks as set forth by the ... The Accounts Receivable Representative will be responsible for achieving accurate and...Complete required training as assigned. + Responds promptly to customer requests, provide excellent customer service… more
- Molina Healthcare (Albany, NY)
- …programs in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle ... current and up to date. + Effectively communicate general Medicare and Medicaid plan benefits to existing members. +...ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer… more
- Cardinal Health (Albany, NY)
- …a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. + ... Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration customer and vendor pricing, rebates,… more
- Humana (Albany, NY)
- …opportunities **What you need for success! - Required Qualifications** + Prior customer service or operations work experience + Prior experience utilizing ... Qualifications** + Prior experience handling high numbers of calls providing excellent customer service + Military, healthcare/managed care, banking or related… more
- Cardinal Health (Albany, NY)
- **_What Individualized Care contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining, and enhancing customer business ... + High School Diploma, GED, or equivalent work experience, preferred + Patient Support Service experience, preferred + Clear knowledge of Medicare (A, B, C, D),… more
- Cardinal Health (Albany, NY)
- …on the appeals process if needed + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance + ... about long and short-range changes in the reimbursement environment including Medicare , Medicaid, Managed Care, and Commercial medical and pharmacy plans while… more
- Fresenius Medical Center (Albany, NY)
- **PURPOSE AND SCOPE:** Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following ... patients will achieve the FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through… more
- Humana (Albany, NY)
- …projects to enhance the workflow and success of the Call Center* Assist Customer Service team with claims research/resolution*Assist with new hires training ... platform differences (PD vs. FFS) from hospice to hospice.Assist Customer Service team with claims research/resolution via...to a better quality of life for people with Medicare , Medicaid, families, individuals, military service personnel,… more
- CenterWell (Albany, NY)
- …telephonic nurse position **Essential Functions:** + Act as CenterWell Home Health representative in supporting patients who have been discharged from service ... services. Able to navigate healthcare options; care services post-acute offerings, Medicare coverage, billing issues, as well as accessing healthcare resources. +… more
- Cardinal Health (Albany, NY)
- …or technical assistance to less experienced team members **_Qualifications_** + Previous customer service experience + High School diploma or equivalent ... specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized...preferred + Patient Support Service experience, preferred + Clear knowledge of … more
- Fresenius Medical Center (Latham, NY)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** ... The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions… more