- Pearl Interactive Network (Albany, NY)
- **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief ... than just another job. Be the voice that makes a difference! The ** Contact Center Agent ** is responsible for answering inbound calls to support hurricane… more
- Pearl Interactive Network (Albany, NY)
- …and analytical **Workforce Management (WFM) Scheduler** to support our dynamic contact center operations. **The Workforce Management Scheduler** (WMS) will ... factors such as Average Handle Time (AHT), shrinkage, absenteeism, and seasonal trends to maintain service level agreements (SLAs) and operational efficiency.… more
- Veterans Affairs, Veterans Health Administration (Albany, NY)
- …in the Pathology & Laboratory Medicine Service at the Albany VA Medical Center . The incumbent functions as a Technical Specialist Clinical Laboratory Scientist with ... Tracks contract funding, payments and follows up on audit discrepancies; provides contact evaluations to Contract Officer as required. Ensures compliance with rules… more