- Pearson (Albany, NY)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
- CAI (Albany, NY)
- …a week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...associates and vendors, and providing the technical support and customer service needed to solve requests. This… more
- New York State Civil Service (Albany, NY)
- …Help desk duties including troubleshooting, resolving user issues, and providing customer service .Competitive Qualifications:You must be currently reachable on ... Agency State Comptroller, Office of the Title Business Systems Analyst 1, SG-18, Business Systems Analyst TR...efficiency and effectiveness of the system, business process, or product/ service to fulfill the business requirements (eg, Data Flow… more
- Oracle (Albany, NY)
- …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
- UKG (Albany, NY)
- …drives retention, adoption, and advocacy. Role Overview We are seeking a data-driven, customer -obsessed Principal Customer Experience (CX) Analyst to join ... experience. + Minimum 3-5 years applying customer experience (CX) frameworks, customer journey mapping, or service design methodologies in a professional… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …must be able to identify situations that require escalation. Most of a Support Analyst 's work consists of customer service , email communication, phone ... The ER&R Support Analyst will be a member of the fully...and relay applicable guidance to issuers + Provide exemplary customer service through phone and email +… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …consumers who get their health insurance through the FFE. + Demonstrate exceptional customer service skills when speaking with consumers via a cloud-based ... **Job Description** The Case Analyst II plays a significant role on a...data from the health insurance exchange. As a Case Analyst II, you will be part of a team… more
- Ally (Albany, NY)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... is Detroit Hybrid preferred, however remote option possible The Senior Actuarial Analyst is responsible for developing and supporting a robust pricing and/or… more
- Capital One (Albany, NY)
- Sr. Business Analyst , Capital One Shopping (Remote-Eligible) This is your opportunity to join Capital One's fast-growing consumer app: Capital One Shopping. Within ... success of a business. **Summary:** As a Senior Business Analyst at Capital One, you will apply your strategic...insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts… more
- Intermountain Health (Albany, NY)
- …impact both clinical staff and patients directly. As an Application Systems Analyst , you'll be at the forefront of continued learning-developing deep expertise in ... technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management). **_Please note that a video interview… more
- Intermountain Health (Albany, NY)
- …impact both clinical staff and patients directly. As an Application Systems Analyst , you'll be at the forefront of continued learning-developing deep expertise in ... technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management). **_Please note that a video interview… more
- CBRE (Albany, NY)
- Transaction Analyst (Remote NYC Metro) Job ID 244534 Posted 27-Oct-2025 Service line Advisory Segment Role type Full-time Areas of Interest Transaction ... United States of America **About the Role:** As a CBRE Transaction Management Analyst , you will provide evaluation and support the execution of real estate… more
- New York State Civil Service (Albany, NY)
- …support for large to medium scope efforts; supporting application ownership and customer service ; managing small teams and providing leadership; promoting ... and have had one year of permanent competitive or 55-b/55-c service as a Business Systems Analyst 2. Provisional and/or NCP notes: If the number of interested… more
- ABBTECH Professional Resources, Inc. (Albany, NY)
- **Job Summary** : Client requests Salesforce Business Analyst to remotely to support the Centers for Medicare & Medicaid Services (CMS) activities. As a Salesforce ... Business Analyst supporting CMS, you will be trusted to work hand-in-hand with our CMS customer to collect business requirements, write them in the Gherkin… more
- New York State Civil Service (Albany, NY)
- …training.* Help desk duties including troubleshooting, resolving user issues, and providing customer service . Additional Comments The Office of General Services ... NY HELP Yes Agency General Services, Office of Title Business Systems Analyst 2 (NY HELPS) - VID 202533 Occupational Category Other Professional Careers Salary Grade… more
- New York State Civil Service (Albany, NY)
- …budget, schedule, number of contracts, management approach, delivery method, level of service , phasing, customer orientation, staffing, labor, location and site ... - Dormitory Authority of the State of New York Title Senior Cost Control Analyst - Albany, NY or NYC Office Occupational Category Other Professional Careers Salary… more
- Oracle (Albany, NY)
- …management, presentation, and influencing skills. + Excellent written and oral communication, customer service , business acuity, problem solving and ability to ... **Job Description** **IT Business Implementation Analyst will:** + Responsible for support Sourcing and...ensure the problem is permanently resolved. Disclaimer: **Certain US customer or client-facing roles may be required to comply… more
- Oracle (Albany, NY)
- …projects requiring cross-group collaboration. * Excellent written and oral communication, customer service , business acuity, problem solving and ability to ... **Job Description** IT Business Optimization Implementation Analyst will: * Responsible for support Sourcing, Procurement...to address business or systems issues. Disclaimer: **Certain US customer or client-facing roles may be required to comply… more
- New York State Civil Service (Albany, NY)
- …adherence to diversity and best practices and provide the highest standard of customer service to all stakeholders- Participate in weekly, monthly and quarterly ... NY HELP No Agency SUNY System Administration Title Business Analyst Occupational Category Financial, Accounting, Auditing Salary Grade NS Bargaining Unit PSNU -… more
- Highmark Health (Albany, NY)
- …often taking a new perspective using existing and innovative solutions. + Excellent customer service skills. + Uses critical thinking skills for assigned tasks. ... **Company :** enGen **Job Description :** **JOB SUMMARY** The Epic Systems Analyst (Beaker) has foundational laboratory knowledge and experience. This role is… more