- Vontier (Albany, NY)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Albany, NY)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- Papa John's International (Albany, NY)
- …NROs + Influence improvement of operational results through restaurant optimization + Coach improvements in guest experience, product quality , training, and ... ease of travel.** **Job Description Summary:** The Brand Standards Coach (BSC) role is critical for elevating the growth...- Integrity, Character and Community + PEOPLE FIRST - Customer and Team member Focus + INNOVATE TO WIN… more
- Latham, The Pool Company (Latham, NY)
- …Duties and Responsibilities: + Coach , develop and provide feedback to customer service team members for continuous performance improvements based on ... and New Zealand, we are committed to delivering innovation, quality , and sustainability in everything we do. We believe...Summary The Customer Manager supervises and develops Customer Service team members responsible for handling… more
- Vontier (Albany, NY)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- Michaels (Clifton Park, NY)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor...Manager only, responsibilities also include: leading the delivery of high- quality custom framing solutions to our customers on time… more
- Suburban Propane (Albany, NY)
- …and manage the service staff, ensuring maximum productivity, customer satisfaction and compliance. **Responsibilities** + Maintain quality , compliance ... plans/ activities and initiating/coordinating training + Ensure effective coordination with Customer Service , Distribution and Sales functions **Why join the… more
- VCA Animal Hospitals (Latham, NY)
- …ability to multi-task and can demonstrate the importance and understanding of high quality customer service . **Skills and Qualifications** * Excellent ... a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service ,...best interest of the hospital and the clients. * Coach employees and direct reports. * Assist in the… more
- Hannaford (Voorheesville, NY)
- …management experience preferred Strong understanding of store operations. Excellent interpersonal, customer service and communication skills. Ability to handle ... company policies, practices, legal requirements and ethical procedures. Manage evening merchandise quality and presentation and the level of service offered to… more
- SHI (Albany, NY)
- …and application development. + Drive continuous improvement initiatives to optimize Azure service delivery and enhance customer satisfaction. + Lead the ... maintains a deep understanding of industry trends and emerging Azure services. + ** Customer Engagement & Azure Solution Delivery:** + Act as a trusted advisor to… more
- Monro Muffler/Brake (Albany, NY)
- …and objectives. + Ability to problem solve, manage inventory, merchandising, and customer service . + Communications skills to effectively communicate with ... the same mission to bring our guests the highest quality tire and auto service in the...complaints, and adjustments. + Build guest relationships to maximize customer satisfaction, loyalty, and retention. + Assist teammates in… more
- CompuCom (Albany, NY)
- …fast-moving environment. + Quality oriented in all aspects of delivery. + Customer service focus. **Wage Range** **:** The annual starting salary for this ... Level 2 services and support to clients while ensuring service levels are achieved and customer expectations...and customer procedures and standards. + Train, coach and mentor Service Desk Analysts (Level… more
- Sharecare (Albany, NY)
- …client relationships and assisting in assessing potential growth areas **Primary Customer Service Responsibilities** + Assist in strengthening existing client ... while prioritizing and meeting deadlines + Superior communication skills + Outstanding customer service with strong negotiation skills + Detail oriented, with… more
- Ellis Medicine (Niskayuna, NY)
- …reflected in a highly competent workforce capable of providing quality care. Professional interdisciplinary collaboration, communication and teamwork enacted enable ... is responsible to uphold compliance with Ellis Medicine's policies/procedures, service excellence standards and regulatory requirements. Requirements: Currently licensed… more
- Walgreens (Rensselaer, NY)
- …and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal ... a positive customer experience. Models and shares customer service best practices. + Develops strong...procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. + Ensures the accurate processing of… more
- Taco Bell (Glenmont, NY)
- …their crew to ensure that your location consistently embodies the highest standards of product quality and customer service as well as Taco Bell's morals and ... Taco Bell restaurants. Managers will report to the Area Coach and it will be your responsibility to develop...your restaurant, and ensuring the highest levels of product quality and customer service . Your… more
- Guardian Life (Albany, NY)
- …issues that pertain to claim administration procedures, cost containment activities, reports, quality control and complex customer issues. The Team Leader will ... business partners including Short Term Disability, Long Term Disability, Service , Sales and Account Management, Group Quality ...meetings, phone calls, and keeping a tight loop on service issues. + Prioritize the customer /client experience… more
- Pearson (Albany, NY)
- …requirements to assist with the automation of reporting and data tools for quality , enrollment, and customer engagement teams. + **Report Processing** : Process ... that we live by being brave, imaginative, decent, accountable, curious, customer -centric, and collaborative. The following description is intended to describe the… more
- Nelnet (Albany, NY)
- …in using data and metrics to inform decisions and drive improvements. + Customer -focused mindset and a passion for enabling high- quality delivery. + Familiarity ... families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships,...our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the… more
- Whitney Young Health Center (Albany, NY)
- …communication and critical thinking skills, self-management expertise along with outstanding customer service to promote and assist individuals to manage ... rendered Professional Expectations + Demonstrates excellence in both internal and external customer service , along with patient engagement. + Understands and is… more