- Truist (Garden City, NY)
- …quality, occupancy, attendance, promptness and identifying client needs. Assist in the resolution of client complaints. 2. Ensure the security of client information ... efficiencies. **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable… more
- City of New York (New York, NY)
- …that extends 125 miles north and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of water and wastewater bills along ... than $4 billion of revenue annually. The Bureau of Customer Services is seeking to hire five Clerical Associate...customers accurately within the Bureau or Agency to expedite resolution . Candidates will also be responsible for entering clear… more
- Northwell Health (Melville, NY)
- …8.Assesses the callers need, responds with critical judgment, and ensures the appropriate resolution for the inquiry or issue. 9.Provides first call resolution ... * High School Education or equivalent, required. * 1-3 years of customer service experience. *Additional Salary Detail The salary range and/or hourly rate… more
- Northwell Health (Melville, NY)
- …information, and resolves straightforward inquiries. 9. Provides first call resolution for low complexity issues and directs patients/caregivers to appropriate ... + High School Education or Equivalent, required. + 0-3 years of customer service experience, preferred *Additional Salary Detail The salary range and/or hourly… more
- B&H Photo (New York, NY)
- …issue resolution decisions independently within prescribed guidelines. + Understands Customer Service processes. + Has a basic understanding of order fulfillment ... Make your move to B&H today! Job Overview: The Enterprise Accounts Support Representative is a key position responsible for ensuring that our enterprise customers in… more
- New York State Civil Service (New York, NY)
- …the interpretation and application of building codes and regulations.* Maintain liaison with customer agencies and assist in the resolution of issues where ... of the State of New York Title Senior Field Representative - NYC - 5 Boroughs and Long Island...contracts, management approach, delivery method, level of service, phasing, customer orientation, staffing, labor, location and site access, design… more
- Adecco US, Inc. (Melville, NY)
- …**Responsibilities:** . Collection of accounts receivable and past dues, and coordinates resolution of customer chargeback claims, disputes, and billing issues. ... Adecco is currently assisting a local Customer in their search for _Credit and Collections...further your existing skills as a Credit and Collections representative , while learning new ones to assist you in… more
- Molina Healthcare (New York, NY)
- …with Molina policies and procedures while achieving the highest level of customer service. Effectiveness in driving timely issue resolution , EMR connectivity, ... policies and procedures while achieving the highest level of customer service. **Job Duties** This role serves as the...monthly site visit goals. A key responsibility of the Representative during these visits is to proactively engage with… more
- Amalgamated Bank (New York, NY)
- Amalgamated Bank is seeking a Retail Banking Representative to be responsible for providing a high quality of Customer Service in a broad variety of activities. ... called on to work in both the Teller and Customer Service areas, according to needs. This position is...with customers and back office by following-up to ensure resolution + Greet customers in a professional manner that… more
- Extra Space Storage (Long Island City, NY)
- The **Senior Sales Representative ** oversees the daily sales activities pertaining to building contracts, meeting with clients, writing sales reports, and marketing ... well as modifications to existing contracts. The Senior Sales Representative will also be responsible for procuring new sales...of contact for client inquiries and work towards client resolution in cases of escalated issues. + Must be… more
- IBM (New York, NY)
- …AP systems, PO/contract processes and pay terms. They take ownership of key customer issues and coordinate resolution by using their strong internal ... **Introduction** The Client Relationship Representative (CRR) is responsible for enhancing client satisfaction and driving AR cash collections. The CRR assumes a… more
- Waste Connections (Jamaica, NY)
- …solutions serving the New York metropolitan area. With a commitment to customer service, environmental responsibility, and operational excellence, we are proud to ... real impact. **Job Summary:** We are seeking a detail-oriented and results-driven Collections Representative to join our team in-office, five days a week. The ideal… more
- Canon USA & Affiliates (New York, NY)
- …customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/ resolution , and maximizing ... **Overview** Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house...or data requiring some explanation or interpretation. + Excellent customer service, professional attitude and appearance are a must… more
- Canon Business Process Services (New York, NY)
- …customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/ resolution , and maximizing ... Overview Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house...or data requiring some explanation or interpretation. + Excellent customer service, professional attitude and appearance are a must… more
- Molina Healthcare (New York, NY)
- …in accordance with all federal and state laws. The MTM Pharmacy Service Representative is responsible for performing outreach attempts and handle inbound calls for ... delegated. + Follow policies and procedures for appropriate call resolution or transfer to internal departments as required +...ABILITIES** : + 1-3 years of call center or customer service experience + Excellent customer service… more
- Travelers Insurance Company (Melville, NY)
- …customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution ) including maintaining full compliance with internal and external ... claimants or their representatives. + Recognizes and implements alternate means of resolution . + May manage litigated claims. Develops litigation plan with staff or… more
- SMBC (New York, NY)
- …CSC Desktop Team are responsible for providing high-end quality IT Support and customer service to internal colleagues. The successful candidate will join a team ... ensure that all calls are updated and/or assigned until resolution . + Part of Team providing onsite support at...+ Core networking concepts (DNS, DHCP, etc.) + Excellent customer service skills. + Excellent verbal and written communication… more
- TD Bank (New York, NY)
- …to all aspects of AML and ATF laws. The primary responsibility of the FCRM Customer Exit and Watchlist Management team is to oversee the financial crime customer ... as posing increased financial crime risk, in compliance with the bank's Customer Exit Standard. The team is also responsible for establishing the governance… more
- Ryder System (Ronkonkoma, NY)
- … relationship activities by providing quality customer interface, proactive customer management, issue resolution , and customer satisfaction. + ... required. **Qualifications** + Bachelor's degree required. + One (1) year or more customer service with issues resolution experience preferred. In addition to a… more
- Sunrise Senior Living (Mount Vernon, NY)
- …that are aligned with the organization's vision and values. + Communicate a clear, customer focused vision, based upon a Resident Centered Model of care. + Model a ... opportunities, addressing team member concerns, and guiding the team in conflict resolution . + Promote the Employee Assistance Program (EAP) as a resource for… more