- City of New York (New York, NY)
- …Program (HEAP), is recruiting for two (2) Community Associate, to function as Customer Service Monitors, who will throughout the City, perform the following: ... - Act as liaison between HRA units, city agencies, customers, and community organizations in order to resolve heat-related problems and process applications. - Research client inquiries and drafts correspondence accordingly. - Provide information and technical… more
- First Student (Hicksville, NY)
- …Monitors/Aides are a constant reflection of our company's commitment to safety and customer service . The Monitor /Aide is responsible for providing ... across North America + Positive and rewarding work environment ** Monitor /Aide Responsibilities:** + Knows the route and remains alert...of exiting by emergency door + Opens and closes service doors and moves up and down steps multiple… more
- First Student (Mount Vernon, NY)
- …Monitors/Aides are a constant reflection of our company's commitment to safety and customer service . The Monitor /Aide is responsible for providing ... across North America * Positive and rewarding work environment Monitor /Aide Responsibilities: * Knows the route and remains alert...of exiting by emergency door * Opens and closes service doors and moves up and down steps multiple… more
- MTA (New York, NY)
- …the status of work for the team + Manage client relationships and provide effective customer service + Monitor customer demand with the availability ... strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. This position...issues as appropriate and create a positive working environment Service Management + Monitor assignment quality and… more
- City of New York (New York, NY)
- …Division and department goals. - Continually evaluate and provide constructive feedback to customer service staff. - Monitor individual work quality, ... and transparently to instill public confidence and encourage compliance while providing exceptional customer service . The Customer Operations Division has an… more
- City of New York (New York, NY)
- …to renewal instructions, updated supplemental forms, etc.) to make them more efficient and customer service oriented; - Monitor Licensing deadlines for all ... Job Description *Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for...program, and those that are reachable in the civil service list are eligible to apply. * **This position… more
- MTA (New York, NY)
- …and Signals, Positive Train Control, GCT), stations operations and cleanliness, and customer service . Establish, oversee and monitor progress toward ... strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities to its...between failures, consist of compliance, equipment and facility cleanliness, customer satisfaction. + Monitor and assess the… more
- City of New York (New York, NY)
- …the development of a skilled, courteous and efficient Call Center; review and monitor Customer Service Representatives calls (live and recorded) to ... calls directly and via staff escalation to resolve all customer water and sewer related concerns; monitor ...efforts and projects; address 311 referrals and other related service requests; enforce the Uniformed Code of Conduct and… more
- City of New York (New York, NY)
- …to ensure compliance. --Provide oversight of permit application review process and related customer service functions. --Manage, monitor and prepare QPR ... (Quarterly Progress Reporting). --Provide administrative supervision of staff including approval of time and performance evaluations. Administer technical, safety and policy training. Preferred Skills: - Ability to work with a team of diverse professionals. -… more
- Burlington (Freeport, NY)
- …in retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead** ! **Overview:** As the Part Time Customer ... under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for...and transactions. + Coordinate meal and break periods and monitor schedule adherence. **Requirements:** Candidates must be able to… more
- City of New York (New York, NY)
- …Twitter, Facebook, Instagram and YouTube. DCWP's Licensing Division is seeking a Senior Customer Service Representative with strong customer service , ... established policy and procedures. - Under supervision, prepare and monitor reports. - Monitor and provide coaching...and provide coaching to other staff. - Provide high-volume customer service to licensing applicants in person… more
- American Airlines (New York, NY)
- …board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, ... operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service , resulting in employee and customer … more
- City of New York (New York, NY)
- …candidate will oversee the Customer Experience Unit (CEU) along with the agency's customer service agents who work in the Call Center, CEU, and Client ... primary objectives of this position are to deliver outstanding customer service while improving the efficiency of...responsibilities will include but are not limited to: - Monitor and Evaluate Performance: Monitor team performance,… more
- Amazon (New York, NY)
- …and creating a business-oriented plan to answer them * Manage regular reporting to monitor customer behavior and support ad-hoc data requests. * Work with our ... team to develop the analytics roadmap and direction for customer related projects, to deliver self- service solutions,...fast-paced, dynamic and fun environment. Key job responsibilities * Monitor the health of customer database and… more
- Amazon (New York, NY)
- …- Develop governance frameworks for sustainable adoption at scale across domains. Customer success management: - Monitor customer health dashboards ... and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws and Company… more
- Rallye Motor Company (Westbury, NY)
- …are based in teamwork and delivering the highest caliber of customer service ! Responsibilities for this position include: + Monitor the proper work ... labor hour productivity. This role includes supervising Foreman, managing the customer service interface, coordinating shop supply inventory, and ensuring… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and… more
- Research Foundation CUNY (New York, NY)
- …School Degree required; Associate's or Bachelor's Degree preferred. + Strong communication, customer service and organization skills and attention to details. + ... Job Title: eLearning Customer Support Specialist PVN ID: PS-2501-006687 Category: Clerical/Office...requests and Mandated Reporter certificate requests/issues + Schedule and monitor registration for OCFS training courses and events +… more
- Justworks (New York, NY)
- …in account management, relationship management, customer success, or a complex customer service environment + Experience in healthcare, HR, EOR, or insurance ... Ops, Sales and Onboarding to ensure the success of the customer on the platform. + Monitor and identify customers that are at risk to initiate retention… more
- Nutanix (New York, NY)
- …customers' business and technology goals, conduct reviews, and track progress. + Monitor customer satisfaction metrics (eg, NPS, CSAT) and proactively address ... and advocate customer feedback to influence future product development and service enhancements at Nutanix. + Lead the technical onboarding process for new… more