• Contact Center Quality

    General Physicians PC (Buffalo, NY)
    #25-0369 Buffalo, NY, USA Job Description Quality Lead Who we are : Join General Physician, PC. - one of WNY's largest and most respected multi-specialty medical ... groups! We are committed to providing comprehensive, high- quality patient-centered care to improve the overall ...consistent processes and workflows that are needed to manage contact volumes and provide support to the General Physician,… more
    General Physicians PC (12/03/25)
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  • Director, IT (Telecom) - REMOTE

    Molina Healthcare (Buffalo, NY)
    …Engagement** + Lead the **design and deployment of AI-enabled contact center capabilities** , including conversational AI, intelligent routing, predictive ... technologies that power voice, video, messaging, digital identity, and contact center experiences-ensuring seamless, intelligent, and secure interactions… more
    Molina Healthcare (11/21/25)
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  • Operations Engineer, AMZL Start Up Execution

    Amazon (Hamburg, NY)
    …the pack. As an Amazon Logistics [AMZL] Operations Engineer, you will lead and manage the lifecycle of challenging cross-functional projects, developing and ... ensuring that contracted resources meet schedule, budgetary, safety and driving quality targets; analyzing and deep diving systems performance, inventing and… more
    Amazon (11/20/25)
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  • Associate Team Leader

    H&R Block (West Seneca, NY)
    …an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block ... General Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure...work is completed according to deadlines, with attention to quality standards, priorities and overall goals + Lead more
    H&R Block (09/09/25)
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  • Director of Vocational & Employment Services

    The Arc Erie County NY (Buffalo, NY)
    …and adults with disabilities, and their families in achieving their desired quality of life by creating opportunities through comprehensive services for over 65 ... Status: Full Time (40 hours), Exempt Make a Difference, Lead with Purpose! The Arc Erie County NY is...program design and staff supervision to community partnerships and contact development- ensuring people we support have meaningful pathways… more
    The Arc Erie County NY (11/19/25)
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  • Industrial Project Manager - Electric Utilities

    CDM Smith (Buffalo, NY)
    …of expertise with support by the engineering team. * Effectively working with lead practitioners, quality managers, and key technical specialists. For more ... the domestic United States. This individual will bring the ability to successfully lead utility clients and project teams in the implementation of power grid… more
    CDM Smith (10/07/25)
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  • Speech Language Pathologist

    Erie 2-Chautauqua-Cattaraugus BOCES (Lackawanna, NY)
    …{9020}, Speech and Language Disabilities {9021} Contact Person's Name Trista Kleotzer Contact Person's Title Lead Principal Contact Person's Phone (###) ... Language Pathologist to join our Intensive Treatment Program at Victory Learning Center at Ridge. Our Intensive Treatment Program classrooms for students ages 5-21… more
    Erie 2-Chautauqua-Cattaraugus BOCES (10/17/25)
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  • Manager Regional Support - Hybrid

    Anywhere Real Estate (Buffalo, NY)
    …team and add value to our real estate agents experience. In this role you will lead a group of Regional Support Lead team members who directly manage the ... poised to not only drive the efficiency and product quality of the team, but to also play a...CO, UT, WA, or OR. **Responsibilities** : Team Supervision: Lead a team of Regional Support Leads to drive… more
    Anywhere Real Estate (11/08/25)
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  • SAP Delivery Project Executive

    IBM (Buffalo, NY)
    …AMS for the SAP S/4HANA RISE environment, ensuring all contractual obligations, service quality , and stability targets are consistently met. * SLA and KPI Execution: ... (Incident, Problem, Change, and Release Management) within the AMS team, ensuring high- quality , auditable service records. * SAP RISE Alignment: Act as the technical… more
    IBM (11/29/25)
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  • Industrial Water/Wastewater Project Manager

    CDM Smith (Buffalo, NY)
    …our Industrial Business unit. In this position, you will be the main point of contact for planning and design of water, water reuse, and wastewater projects and will ... to CDM Smith's mission by: * Managing and serving as the lead Project Manager on water/wastewater projects * Providing technical guidance, senior leadership,… more
    CDM Smith (09/25/25)
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  • Shopper Experience Representative

    Northeast Shared Services (Williamsville, NY)
    …for providing world-class customer service in a dynamic customer communication center environment. This role involves handling customer inquiries, resolving issues, ... requests. The Representative will collaborate with the Consumer Services Manager and Lead (s) to ensure that each customer interaction reflects our commitment to… more
    Northeast Shared Services (11/20/25)
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  • Clinic Supervisor

    Catholic Charities of WNY (Cheektowaga, NY)
    …health clinics, providing administrative and clinical supervision, and ensuring high- quality client care. Catholic Charities is a non-profit organization that ... Compliance Program, Code of Ethics, legal mandates, labor laws, NYS Justice Center , NYS OMH, managing contractual regulations, and other accreditation standards +… more
    Catholic Charities of WNY (11/19/25)
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  • Senior Mental Health Therapist

    Catholic Charities of WNY (Cheektowaga, NY)
    …feels seen, heard, and valued; Trauma-Informed Care (TIC) Committee to lead agency efforts in creating and maintaining a trauma-informed workplace; Wellbeing ... client needs . + Facilitate professional development opportunities to support quality service provision. + Actively seeks guidance, consultation, and direction from… more
    Catholic Charities of WNY (11/19/25)
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