- Deloitte (Baltimore, MD)
- …insights. Work you'll do: As an A&A Growth Customer Relationship Management ( CRM ) Data and Analytics Manager , you will be an integral part of ... A&A Growth - CRM Data and Analytics Manager ...expert knowledge and management of Deloitte's tailored Customer Relationship Management ( CRM… more
- Cayuse Holdings (Washington, DC)
- …of 5 years' experience in business intelligence, reporting tools, data analytics , or a similar role, preferably supporting customer support or government ... reporting solutions integrate seamlessly into technical systems (eg, CRM , Workforce Management Software) while adhering to compliance, data security, and CMS… more
- Johns Hopkins University (Baltimore, MD)
- …+ Professional experience in project management , advancement services, analytics , or related area--preferably data within medical or academic ... Strategy at FJHM, this role will provide critical project management , donor and prospect analytics , and impact...philanthropy + Experience with data visualization/ analytics platforms (eg, Tableau, Power BI), SalesForce … more
- Anywhere Real Estate (Baltimore, MD)
- …and sales strategies. + Collaborate with IT and marketing operations to maintain Sales CRM data integrity and automation workflows. + Stay current on Sales ... and campaign tools that support personalized outreach and pipeline development. + Manage CRM reporting and analytics to evaluate campaign effectiveness and user… more
- Cardinal Health (Washington, DC)
- … CRM tool to document work and progress the patient journey. Consistently leverage CRM reporting tools and data analytics to make strategic decisions ... to patients who need them-faster.** **_Responsibilities_** The Senior Case Manager supports patient access to therapy through patient support...and thrive in dynamic environments. + Proficiency in managing data and analytics tools is a plus.… more
- Leidos (Gaithersburg, MD)
- …platform implementation and enhancements (Service Cloud, Experience Cloud, Knowledge Management , Analytics ), ensuring FedRAMP compliance and federal standards ... or Amazon Connect) including IVR design, call routing, self-service automation, and CRM integration. + Manage customer -facing requests from both internal and… more
- Amgen (Washington, DC)
- …world. As Global Medical Operations Senior Manager reporting to Head of Medical Data and Analytics , you will play a pivotal role in advancing global insights ... and implementation of training and support user adoption of analytics tools + Support vendor management +...**Preferred Qualifications:** + 5+ years of hands-on experience in ** data analytics , data science, or… more
- Americans For The Arts (Washington, DC)
- …advocacy email messaging aligns with legislative updates and grassroots mobilization efforts. Data Analytics & Performance Optimization + Track and analyze ... Digital Communications Manager Reports to: Chief Marketing Officer Team: Communications...metrics, providing insights for strategy adjustments. + Use Google Analytics , CRM dashboards, and social media insights… more
- Cayuse Holdings (Washington, DC)
- … Manager is responsible for system configuration, compliance with data security protocols, and support during system integration, testing, and implementation ... phases. By leveraging technical expertise, the Senior Technical Manager facilitates deployments, enhances customer interaction tools, and ensures the effective… more
- Marriott (Bethesda, MD)
- …business stakeholders to identify operational gaps and implement scalable solutions. Leverage data and analytics to monitor TA performance, identify bottlenecks, ... needs into actionable solutions. Familiarity with the TA tech landscape, including ATS, CRM , conversational AI, and analytics tools. Experience with leading and… more
- Dodge Construction Network (Washington, DC)
- …contact for customers, addressing their inquiries, resolving issues and driving value by using customer analytics and regular review of their accounts + Act as a ... Customer Engagement Manager Location: Remote, United...+ Working in a SaaS based environment + Previous CRM or order management experience **_About Dodge… more
- Deloitte (Baltimore, MD)
- Configure, Price, Quote (CPQ) Manager Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative ... strategies, advanced analytics , Generative AI, transformative technologies, and creative design. We... certified , Apttus CPQ certified , Vlocity Certified + Experience implementing other CRM platforms… more
- Navient (Washington, DC)
- … measurement, and campaign performance readouts. + Collaborate cross-functionally with Product, Data & Analytics , Client Happiness, Creative, and Legal teams to ... let's build something great together! **The Senior Lifecycle Marketing Manager position will report to the Director of Performance...+ Able to apply a test-and-learn mindset grounded in analytics , using statistical rigor and data visualization… more
- General Motors (Washington, DC)
- …GM Energy - gmenergy.gm.com We are seeking a strategic, data -driven, and customer -obsessed ** Customer Experience Manager ** to lead GM Energy's efforts in ... journey design, customer care collaboration, VOC analytics and insights management , with a strong...rates and data quality. + Partner with analytics teams to uncover actionable insights about customer… more
- SCRAM Systems (Annapolis, MD)
- …arrest-triggered outreach, onboarding, installation, retention, and renewal. * Work with analytics and operations teams to interpret lead-flow data and ... Job Summary: The Senior Manager of Integrated Marketing drives multi-channel execution across...* 4-6 years of experience in integrated marketing, campaign management , lifecycle, brand, or customer journey roles.… more
- Marriott (Bethesda, MD)
- …Design & Continuous Improvement** + Use user research, journey mapping, and data analytics to understand and improve recruiter and candidate experiences. ... **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Bonus Eligible:** Y **JOB SUMMARY** At Marriott, Talent… more
- Deloitte (Baltimore, MD)
- Salesforce CPQ Consulting Manager Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, ... advanced analytics , Generative AI, transformative technologies, and creative design. We... certified , Apttus CPQ certified , Vlocity Certified + Experience implementing other CRM platforms… more
- Navient (Washington, DC)
- …event data + Able to apply a test-and-learn mindset grounded in analytics , using statistical rigor and data visualization to identify significant results, ... more below, and let's build something great together! **The Lifecycle Marketing Manager position will report to the Director of Performance Marketing.** **As the… more
- Constellation (Baltimore, MD)
- … analytics dashboards. + Build technical knowledge and business acumen within data analytics and AI. **MINIMUM QUALIFICATIONS** + Bachelor's degree in ... pivotal role in enabling data -driven decision-making, under the guidance of a Sr. Data Analyst or Manager . This position is responsible for analyzing data… more
- Marriott (Bethesda, MD)
- …optimization strategies. Exposure to managing call center software suites (eg, workforce management , call routing, analytics , CRM tools). Experience ... across technical, business, and vendor audiences. **Preferred** Industry certifications such as: Certified Software Asset Manager (CSAM) or Certified IT… more