• Contact Center Quality

    VetsEZ (Washington, DC)
    VetsEZ is seeking a Contact Center Quality Assurance Supervisor to lead a QA team on a Department of Veterans Affairs (VA) contact center ... on monitoring and improving customer service performance in a contact center environment - it does not...and present findings to stakeholders. + Maintain and update quality assurance (QA) procedures, forms, and standards.… more
    VetsEZ (06/19/25)
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  • Customer Service Quality Assurance

    ASM Research, An Accenture Federal Services Company (Washington, DC)
    …Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of ... at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll...everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to… more
    ASM Research, An Accenture Federal Services Company (06/06/25)
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  • Data Center Operations Technician

    NTT DATA North America (Washington, DC)
    …inspections, and audits to ensure suitability for the equipment. 24. Provide quality assurance verification and compliance. 25. **Site Maintenance Services:** ... Experience and Qualifications:** + 3-5 years' experience in data center operations. + Extensive subject matter and services expertise...any and all users. If you would like to contact us regarding the accessibility of our website or… more
    NTT DATA North America (05/24/25)
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  • Medical Assistant: Azura

    Fresenius Medical Center (Silver Spring, MD)
    …of patient information and medical records. + Sterilize instruments and maintain quality assurance documentation. PHYSICAL DEMANDS AND WORKING CONDITIONS: The ... **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values, quality policy and goals of the Fresenius Vascular Care Group. The position will act as an… more
    Fresenius Medical Center (06/14/25)
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  • Executive Director of R&D Global Quality

    Otsuka America Pharmaceutical Inc. (Washington, DC)
    …expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the ... an experienced and dynamic Executive Director of R&D Global Quality to join our team. This pivotal role will...contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more
    Otsuka America Pharmaceutical Inc. (06/13/25)
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  • Logistics Specialist

    EchoStar (Germantown, MD)
    …coordinate with supply chain, service providers, and vendors as needed. + Collaborate with Quality Assurance teams to ensure logistics processes meet quality ... + Knowledge of aviation supply chain management + Experience with product quality assurance , reliability analysis, and logistics processes that meet … more
    EchoStar (06/09/25)
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  • Consultant, WFM Scheduling & Real-Time

    Lincoln Financial (Washington, DC)
    …be doing** * Lead the creation, optimization, and continuous refinement of contact center representative schedules based on forecasts, staffing targets, and ... loops, and scenario planning. * Provide guidance, training, and quality assurance to WFM team members across...the intraday plan, partnering with WFM team members and contact center leadership on day-of operations. *… more
    Lincoln Financial (06/21/25)
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  • Workforce Optimization Manager

    Pearson (Washington, DC)
    …: Contribute to periodic audits of data within business systems/platforms. + **Data Quality Assurance ** : Work with the Analytics organization to ensure data ... Experience working within CRMs, specifically SalesForce + Experience with contact center ecosystems, such as Nice InContact,...with SQL, Python, or Java Script + Experience with Quality Assurance Platforms/ CalabrioOne a plus +… more
    Pearson (05/13/25)
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  • Correspondence Policy Specialist

    Evolent (Washington, DC)
    …to ensure they meet the minimum standards for National Committee for Quality Assurance + Utilization Review Accreditation Commission (URAC), Employee Retirement ... skills. + Knowledge of legislative/oversight bodies [e.g., National Committee for Quality Assurance Utilization Review Accreditation Commission (URAC), Employee… more
    Evolent (06/17/25)
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  • MTM Specialist Sr

    Prime Therapeutics (Washington, DC)
    …the benefits of the MTM programs in addition to assisting the leaders with Quality Assurance , training and daily tasks as needed. **Responsibilities** + Receive ... + Facilitate training for new hire classes, including call shadowing; complete Quality Assurance on recorded calls and provide constructive feedback to… more
    Prime Therapeutics (05/10/25)
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  • Research Nurse

    Guidehouse (Bethesda, MD)
    …and NIH Clinical Center . + Manage clinical research data and providing data quality assurance . **What You Will Need** **:** + Bachelor's Degree in Nursing ... hematology/oncology. + Manage clinical research data and providing data quality assurance . **What Would Be Nice To...for a position, and you require an accommodation, please contact Guidehouse Recruiting at ### or via email at… more
    Guidehouse (05/23/25)
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  • Transitioning Navy Nukes & Submariners - Current…

    Noblis (Washington, DC)
    …including: + Systems Engineering + Nuclear Propulsion Plant Specialists + Submarine Systems Quality Assurance + Auxiliary and Machinery Systems Support + Test ... Sea Systems Command (NAVSEA) and the Naval Surface Warfare Center , Philadelphia Division (NSWCPD).As part of this mission, Noblis...+ MT - Missile Technician + QA/3M Coordinators - Quality Assurance /Program Management **Why Noblis MSD?** +… more
    Noblis (04/11/25)
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  • Assistant/Associate Physics Faculty (Fris:…

    University of Maryland, Baltimore (Baltimore, MD)
    …in Towson, Maryland. They will be responsible for clinical duties such as quality assurance , machine maintenance and calibration, patient treatment planning and ... at our community-based practice; the University of Maryland St. Joseph Medical Center (UM-SJMC). Candidates must have a Ph.D. in medical physics, engineering, or… more
    University of Maryland, Baltimore (06/17/25)
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  • Assistant or Associate Professor Clinical Medical…

    University of Maryland, Baltimore (Baltimore, MD)
    …in Easton, Maryland. They will be responsible for clinical duties such as quality assurance , machine maintenance and calibration, patient treatment planning and ... at our community-based practice; theUniversity of Maryland Shore Regional Medical Center (UM-SRMC). Candidates must have a Ph.D. in medical physics, engineering,… more
    University of Maryland, Baltimore (05/16/25)
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  • Therapeutic Radiologic Technologist

    Veterans Affairs, Veterans Health Administration (Washington, DC)
    …and immobilization devices. - Follows current guidelines, methods, and standards to perform Quality Assurance (QA) procedures of all treatment machines and CT ... thresholds adhering to the principles of radiation safety and all aspects of quality assurance . Ability to independently perform patient chart reviews using an… more
    Veterans Affairs, Veterans Health Administration (06/13/25)
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  • IT Cybersecurity Specialist, GS-2210-12/13/14

    US Coast Guard (Glen Burnie, MD)
    …(DHS), United States Coast Guard (USCG), Surface Forces Logistics Center (SFLC), Engineering Services Division, Baltimore, Maryland. Responsibilities This position ... satisfied; (SP800-161) 5.Ensures appropriate treatment of risk, compliance, and assurance from internal and external perspectives. (SP800-181, cybersecurity workforce)… more
    US Coast Guard (06/18/25)
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  • Senior Manager, Global Regulatory Affairs

    Otsuka America Pharmaceutical Inc. (Washington, DC)
    …in regulatory affairs or related areas (eg, clinical development, project management, quality assurance , etc.) in pharmaceutical or healthcare related industry. ... guidelines. - Confirms submission documents are accurate, compliant, and high- quality to allow for smooth and expeditious approvals from...scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If… more
    Otsuka America Pharmaceutical Inc. (06/19/25)
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  • Manager, Clinical Supply Operations

    Otsuka America Pharmaceutical Inc. (Washington, DC)
    …required. + Coordinate the release of clinical supplies with other functional groups (ie Quality Assurance and Quality Control). + Coordinate QP release of ... from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud… more
    Otsuka America Pharmaceutical Inc. (05/28/25)
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  • Research Program Coordinator

    Johns Hopkins University (Baltimore, MD)
    …+ Serves as administrative, quality assurance , and regulatory contact for complex multi- center clinical trials for participating sites. + Completes ... site for an investigator-initiated study, or is the Coordinating Center , and our PL is the Lead or Protocol...+ Maintains communication with affiliate institutions to ensure high quality of data, timely submission of data, and adherence… more
    Johns Hopkins University (06/21/25)
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  • Verification Scientist IV

    The US Pharmacopeial Convention (USP) (Rockville, MD)
    …with regulation and guideline interpretation, audit procedures, proper documentation, and Quality Assurance . + Certificate from the American Society for ... with the world's top authorities in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP's fundamental… more
    The US Pharmacopeial Convention (USP) (05/07/25)
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