- Lenovo (Washington, DC)
- Customer Loyalty & Insights Program Owner (Ecommerce) **General Information** Req # WD00081256 Country/Region: United States of America State: North ... and Requirements** We're looking for a strategic, data-driven, and customer -obsessed Loyalty Program Manager to...as redemption, churn, overspend, and LTV + Present key insights and recommendations in regular business reviews Campaign &… more
- Marriott (Bethesda, MD)
- …Type** Management This is a temporary position. As a senior member of the Loyalty Program Risk Team, the Director will be responsible for the oversight ... and support of Loyalty Fraud related to the Marriott Bonvoy Loyalty Program . He / She will provide leadership and guidance relative to the Loyalty Fraud… more
- Choice Hotels (North Bethesda, MD)
- …is a key leader of the Marketing and Communications team who specializes in our loyalty program and Customer Data Platform (CDP) technology. This role ... using platform insights to segment and target loyalty program members across their lifecycle. +...touchpoints (email, web, phone and on-property) to contribute to program growth. + Ensures a strong customer /guest… more
- Choice Hotels (North Bethesda, MD)
- …and analysis to understand customer engagement with Choice and Choice's loyalty program : Redemption of Points, participation in promotions, etc. . Explore ... Manager of Customer and Loyalty Analytics Who are...leverage data analysis and statistical techniques to derive actionable insights that inform our customer and commercial… more
- Sinclair Broadcast Group (Hunt Valley, MD)
- …accepted by sales). + Create engaging and targeted marketing campaigns to promote the loyalty programs and increase customer participation. + Stay up to date ... + Maintain a strong relationship with Vendor Partners ( Loyalty and Voice of the Customer ). +...mindset with the ability to translate data into actionable insights . + Proficiency in customer relationship management… more
- Wolters Kluwer (Baltimore, MD)
- …Management, Product Development and Service Delivery. + Measure the drivers of customer loyalty and relative competitive performance to improve business unit ... Data Engineering Business Intelligence and Visualization space that not only identify pertinent insights for all customer facing teams but also build scalable… more
- Cardinal Health (Washington, DC)
- …offering, pricing, positioning, promotion, branding, and distribution, to drive customer loyalty , sales growth, and improved profitability. **Responsibilities** ... Market Intelligence and Insights , including competitive analysis: + Gather insights on market conditions and customer needs. Communicate cross-functionally… more
- Meta (Washington, DC)
- …cross-functional teams you'll have the opportunity to make a real impact on the customer journey, driving sales, and building brand loyalty .At Meta Store we ... of permanent and temporary store locations to ensure operational efficiency, maximize customer engagement and increase satisfaction and loyalty . 2. Develop,… more
- Marriott (Bethesda, MD)
- …experienced app growth specialst to drive data-driven optimization strategies and analytical insights . Reporting to the Senior Director of Mobile Product as part of ... partner with cross-functional teams to build distinct strategies to help with customer activation efforts, driving significant impact on monthly active user growth.… more
- Choice Hotels (North Bethesda, MD)
- …our Marketing Automation Manager in the B2B Marketing Team within the Marketing, Loyalty & Communications Division. The B2B Marketing Team is the team that ... enablement support. As a key member of our Marketing, Loyalty & Communications division, you will leverage Salesforce Marketing...needs and adjust lead nurturing strategies based on data insights + Provide training and support to sales teams… more
- Choice Hotels (North Bethesda, MD)
- …new opportunity as our Manager, Paid Social & Digital Media in the Marketing, Loyalty & Communications Division. The Paid Media and Digital Marketing team leads the ... strategy and execution of full-funnel, data-driven paid media initiatives that drive customer acquisition, optimize ROI, and grow the Choice Hotels brand portfolio.… more
- Wolters Kluwer (Annapolis, MD)
- …and partner-qualification programs based on the existing Enablon program . + Set up a customer loyalty program . + Either the driver of or being the ... of wallet growth, increased market share, and expansion into logical adjacencies. Utilize customer insights analyses in ESG, EHS, CoW, PSM for optimizing price… more
- Walgreens (Randallstown, MD)
- …to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty . + Accountable for improving on overall ... **Job Description:** Supervises customer service associates and designated hitters. Responsible for...Collaborates with Store Manager to identify sales opportunities, gain insights , to ensure growth and performance of the store… more
- Techtronic Industries North America, Inc. (Washington, DC)
- …by maintaininghigh standards of service quality. + Develop strategies to enhance customer experience and loyalty . **Quality &** **Continuous Improvement:** + ... of technicians and support staff_ _that_ _ensures the delivery of high-quality customer support_ _and product service_ _to_ _distribution and end users_ _,_… more
- PNC (Ellicott City, MD)
- …human resources decision-makers, or dedicated benefits managers to design a custom program for their organization, which will provide employees of corporate clients ... + Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs...their financial well-being. Focuses on increasing client engagement and loyalty . + Builds an effective network of internal and… more
- PNC (Columbia, MD)
- …and credit risks. + Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being. ... Focuses on increasing client engagement and loyalty . + Builds an effective network of internal and...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- PNC (Laurel, MD)
- …and credit risks. + Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being. ... Focuses on increasing client engagement and loyalty . + Builds an effective network of internal and...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- PNC (Baltimore, MD)
- …and credit risks. + Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being. ... Focuses on increasing client engagement and loyalty . + Manages effective network of internal and external...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- PNC (Washington, DC)
- …and credit risks. + Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being. ... Drives client engagement and loyalty . Generates ideas and best practices within Relationship Management...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- EAB (Washington, DC)
- …+ Do you want to make a difference in education? + Do you build great customer relationships that inspire loyalty and drive growth? + Do you advise customers to ... more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB… more