- Broadcom (Annapolis, MD)
- …have a Candidate Account, please Sign-In before you apply.** **Job Description:** ** Customer Portfolio Manager ** **Overview** This position is responsible for ... (AOD) renewal and new business and ensuring a satisfied customer base to build a sustainable book of business...and coordinate all activity. In these cases, the Portfolio Manager owns and co-ordinates sales cycles under the guidance… more
- Dodge Construction Network (Washington, DC)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to ... customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach… more
- Amazon (Jessup, MD)
- …your customer 's mission? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public Sector National ... and engineering teams. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to share… more
- Cardinal Health (Baltimore, MD)
- …deliver the most cost effective and workflow efficient patient care possible. The Customer Success Manager is critically important role to the customer ... strategic customer in Baltimore, Maryland** **Responsibilities:** The WaveMark ** Customer Success Manager ** holds the ultimate accountability for maintaining… more
- ManTech (Washington, DC)
- ManTech seeks a motivated, career and customer -oriented ** Customer Service Manager ** to join our team in **JBAB** **Washington, DC.** The position is ... **onsite.** The Customer Service Manager oversees the IT Customer Service team, ensuring timely and accurate support to end-users, while also evaluating team… more
- Sinclair Broadcast Group (Hunt Valley, MD)
- As the Customer Experience Manager , you will play a pivotal role in shaping and enhancing the interactions our customers have with our brand. You will be ... responsible for leading and developing a team of customer -focused professionals, designing strategies to improve customer satisfaction, and ensuring seamless… more
- Amazon (Washington, DC)
- …accelerate innovation, become more agile, and lower costs. AWS is seeking a Sr Customer Solutions Manager (CSM) to guide and accelerate customers on their ... sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed support. We… more
- Nutanix (Washington, DC)
- …environment. This role will also support the Intel Community (IC), and this Customer Experience Manager will require a TS/SCI-CI poly, a security clearance ... Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting relationships with… more
- Philips (Baltimore, MD)
- As the Customer Success Manager , you will be responsible for formulating and driving project plans, in accordance with the goals and timing, set by the ... Customer Success Lead. You will specify and provide planning...in driving for success and 100% digitization of selected customer in both the pre- and post-sales phases. **Your… more
- Sysco (Landover, MD)
- **JOB SUMMARY** The Customer Service Manager is responsible for the hiring, training, and supervision of the Customer Service Department. Responsible for ... support functions within the department to ensure the highest level of customer satisfaction through various customer service activities. **RESPONSIBILITIES** +… more
- KBR (Bethesda, MD)
- Title: Customer Service Center Manager Title: Customer Service Center Manager Belong. Connect. Grow. with KBR! KBR's National Security Solutions team ... contract award KBR is seeking a highly motivated and career-oriented Customer Service Center Manager to join our team supporting a government client with… more
- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations/ Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in Bethesda, ... Work with the NS program manager to plan, develop, and engage in a customer outreach effort to communicate and collaborate on customer needs and seek … more
- Rocket Software (Washington, DC)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer ... leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer Success… more
- Michaels (Anne Arundel County, MD)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing ... Store - BALT-ANNE ARUNDEL, MD Deliver a customer centric shopping experience by managing and delivering...the leadership competencies for continued self-development + Serve as Manager on Duty (MOD) + Interacts with others in… more
- Suburban Propane (Millersville, MD)
- **Overview** We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer -focused and business-oriented to achieve the ... (https://www.phila.gov/documents/fair-chance-hiring-law-poster )_ Email to a friend (https://careers-suburbanpropane.icims.com/jobs/15337/ customer -service-center- manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336054093) **Need help finding… more
- Acosta Group (Baltimore, MD)
- …the assigned principals' business (division and/or geographic), within designated " customer accounts". Primary responsibility includes increasing sales and market ... assigned customers at the lowest cost. + Develop a Customer Business Plan that will deliver the principals' business...+ Provide feedback to the Team Leader and/or General Manager on how to build organizational capacity and improve… more
- Sharecare (Washington, DC)
- …learn more, visit www.sharecare.com. **Job Summary:** The Center Support Services Manager is primarily responsible for maintaining effective internal support for ... as past experience in call center operations. The Center Support Services Manager will demonstrate they are culturally aligned with Sharecare Health Data Services,… more
- Compass Group, North America (Hanover, MD)
- …our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll ... (Owners Business Plan) + Coordinate efforts to improve the customer retention and client experience at the point of...driving record. + Preferred 1-2 years' experience in a customer service position, or a minimum of 1 year… more
- DXC Technology (Washington, DC)
- …AI copilots that help users navigate and act with confidence.** **Translate customer goals and feedback into clear, actionable product requirements across responsive ... **Partner closely with UX design, engineering, data science, and customer facing teams to refine the customer ...and customer facing teams to refine the customer journey and ensure product market fit.** **Embed agentic… more
- GetWellNetwork, Inc. (Bethesda, MD)
- Title: Client Success Manager - West Coast Reporting to: VP, Customer Success Location: Remote; Preference for West Coast. Ability to travel ~30% required. ... seeking a highly motivated and results-driven Manager or Senior Manager to join our Customer Success team. This individual will be responsible for managing a… more