• Customer Service Lead

    Burlington (Forestville, MD)
    …in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service Lead ... to provide exceptional, friendly and professional customer service at all times. You'll lead by...a competitive wage, flexible hours, and an associate discount. Part -time associates, based on hours worked, may be eligible… more
    Burlington (11/21/25)
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  • Lead Services Specialist 1…

    GE Aerospace (Baltimore, MD)
    …**Job Description** **Job Title** ** Lead Services Specialist 1 - Customer Service Management** **Company Intro/About GE Aerospace** At GE Aerospace, ... additional support responsibilities in **Osan/Kusan, South Korea** . As part of the Field Services team, you will play...programs. + F110 engine experience. + Previous experience in Customer Service Management. + **Eligibility** : +… more
    GE Aerospace (11/25/25)
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  • Retail Store Closing Lead - Part

    Burlington (Bowie, MD)
    …and ensure a great first and last impression + Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness ... by working closing shifts on nights and weekends as part of the leadership rotation schedule. **Responsibilities:** + Role...**Responsibilities:** + Role model for exemplary customer service behaviors. The Retail Store Closing Lead more
    Burlington (11/01/25)
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  • Retail Lead Associate (Reduced-Time),…

    Amazon (Gaithersburg, MD)
    …and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities. Key job responsibilities ... Tuesday -Saturday between 2:45pm and 9:15pm._ As a Retail Lead Associate, you will be the face of Amazon...of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun.… more
    Amazon (10/25/25)
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  • Technical Service Delivery Lead

    Palo Alto Networks (Washington, DC)
    …with the SOC engineering team to ensure timely, high-quality delivery + Lead customer touchpoints, including onboarding sessions, security reviews, and proactive ... security posture and SOC maturity. **Job Summary** The Technical Service Delivery Lead (XSIAM) acts as the...engineering, threat hunting, and product teams to tailor the service to each customer 's environment, ensuring seamless… more
    Palo Alto Networks (11/25/25)
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  • Service Desk Site Lead

    Link Solutions Inc (Adelphi, MD)
    …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as...with the Program Manager to drive process improvement and service delivery performance. Become an integral part more
    Link Solutions Inc (09/10/25)
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  • Consumer Senior Program Lead (B2C…

    Coinbase (Washington, DC)
    …propose solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured ... team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
    Coinbase (10/03/25)
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  • Lead Associate, Footwear PT

    Under Armour, Inc. (Baltimore, MD)
    …times. **We count on our Lead Associate, Footwear to:** + Provide an exceptional customer service experience that is unique to Under Armour + Bring out the ... the achievement of store footwear sales by providing the customer with an exceptional shopping experience. The Lead...Image & Athlete Experience** + Model the Under Armour service culture and exceed customer expectation +… more
    Under Armour, Inc. (11/01/25)
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  • Lead Benefits Specialist

    Maryland Department of Transportation (Baltimore City County, MD)
    …(MTA) invites you to apply today to be considered for a position that provides customer service to the citizens of Maryland every day. MTA is one of ... of Benefits Analysts/Specialists while ensuring compliance, accuracy, and superior customer service . Key Responsibilities: Benefits Administration + Administer… more
    Maryland Department of Transportation (11/18/25)
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  • Senior Lead - VOIP Engineer

    Sprinklr (Washington, DC)
    Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...We are looking for a **Principal VOIP Engineer** to lead the architecture and technical direction of our next-… more
    Sprinklr (09/21/25)
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  • Customer Service Associate…

    Raising Cane's (Gambrills, MD)
    Starting hiring pay at: $17 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name ... suggests, your main priority is to provide great customer service . In this role, you will... associate, retail team member, cashier, restaurant server, kitchen lead , cook, prep cook, drive-thru cashier or any other… more
    Raising Cane's (10/19/25)
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  • CX Consumer Senior Program Lead

    Coinbase (Washington, DC)
    …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... (GCST) organization, working at the intersection of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role… more
    Coinbase (10/30/25)
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  • Lead Classification and Compensation…

    Maryland Department of Transportation (Baltimore City County, MD)
    …(MTA) invites you to apply today to be considered for a position that provides customer service to the citizens of Maryland every day. MTA is one of ...  Lead Classification and Compensation Specialist Salary $75,475.00 -...Classification and Compensation Specialist (HR Administrator II) (0392) Career Service Open to all qualified applicants! Are you seeking… more
    Maryland Department of Transportation (11/18/25)
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  • Lead Pension Specialist

    Maryland Department of Transportation (Baltimore City County, MD)
    …(MTA) invites you to apply today to be considered for a position that provides customer service to the citizens of Maryland every day. MTA is one of ... Eastern + Description + Benefits + Questions Description MARYLAND TRANSIT ADMINISTRATION Lead Pension Specialist (Administrator III) (2588) Career Service Open… more
    Maryland Department of Transportation (11/18/25)
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  • Lead Product Manager - Adobe Experience…

    Humana (Washington, DC)
    …the product roadmap for AEP capabilities, aligned with enterprise goals and customer experience strategies + Lead agile product development cycles, ensuring ... **Become a part of our caring community and help us...put health first Humana's Product organization is seeking a Lead Product Manager to drive the strategy, development, and… more
    Humana (11/20/25)
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  • AI Innovation Lead - Data Science Lab

    Guardian Life (Washington, DC)
    ** Lead AI Innovation Lead - Data...such as insurance contracts, medical records, sales notes, and customer service logs. + Deliver solutions that ... the wellbeing of its customers and their families. As part of the Data & AI team, this role...are critical to Guardian's revenue growth, risk management and customer experience. Guardian created a Data Science Lab (DSL)… more
    Guardian Life (09/12/25)
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  • Front End Lead Full Time

    BJs Wholesale Club (Columbia, MD)
    …delegates work, monitors staffing and compliance with operational standards. Provides excellent customer service to our Members. Leadership: + Know their ... built on purpose and opportunity. Join us and be part of something meaningful. Why You'll Love Working at...develops all frontline team members to ensure excellent member service . The Front End Lead teaches, develops… more
    BJs Wholesale Club (11/20/25)
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  • Lead Software Engineer, Full Stack…

    Capital One (Washington, DC)
    …breakers, doers and disruptors, who love to solve real problems and meet real customer needs.** **We are seeking a Lead Software Engineer who is passionate ... Lead Software Engineer, Full Stack - Shopping (Remote)...experience with AWS, GCP, Microsoft Azure, or another cloud service ** + **4+ years of experience in open source… more
    Capital One (11/26/25)
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  • Lead Solutions Architect- Genesys…

    Humana (Washington, DC)
    …to understand business needs and develop architecture solutions and blueprints for the customer experience center platform solutions + Lead and govern technical ... **Become a part of our caring community and help us put health first** The Lead Solutions Architect works with user groups to solve business problems with… more
    Humana (11/01/25)
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  • Part Time Customer Experience…

    Michaels (Washington, DC)
    …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... Store - DC-GAINESVILLE, VA Deliver a customer centric shopping experience by managing and delivering...team to achieve their role KPIs + Plan and lead the execution of class and in-store events in… more
    Michaels (11/23/25)
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