• Franklin Group (Washington, DC)
    …and friends. Engage volunteers within the community and/or property when appropriate. Provides quality customer service to all residents including, but not ... programs and services to help residents maintain a good quality . The Resident Service Coordinator is expected to provide exceptional customer service to… more
    Upward (08/01/25)
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  • University of Maryland (College Park, MD)
    …peer through executive. Oversees projects to successful completion, ensuring prompt customer service , staff management and skill development, instituting the ... play a key role in shaping the university's data strategy, ensuring data quality and accessibility, and fostering a culture of engineering excellence and continuous… more
    Talent (10/03/25)
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  • Kin Insurance, Inc. (Washington, DC)
    …and toward a successful close Collaborating with Teams: Partner with underwriters and customer service reps to ensure a smooth, seamless experience from the ... initial inquiry through policy issuance Guiding Customer Decisions: Simplifying complex...Sales Incentive Program. #LI-EG1 #LI-Remote For Sales Agents and Customer Service Agents: These roles sit in… more
    Upward (08/11/25)
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  • Kitchen Guard (Hyattsville, MD)
    …a cold water, kitchen, and bar cleaning service . With a strong commitment to quality service and fire safety, we've built a reputation for excellence in our ... Briefings for all staff before Night Shift. Maintain a professional and high- quality service -oriented environment at all times. Schedule and manage the… more
    Upward (08/03/25)
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  • Customer Service Quality

    ASM Research, An Accenture Federal Services Company (Washington, DC)
    …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
    ASM Research, An Accenture Federal Services Company (10/10/25)
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  • Senior Policy Analyst

    Koniag Government Services (Germantown, MD)
    …meet the criteria of the task and are submitted by the due date. + Provide quality control on all policy -related deliverables. + Mentor and train policy ... Top- Secret clearance to support **KPS** and our government customer in Germantown, MD. _This position is for a...or implementing agency internal directives. + Managing workflow and quality control for deliverables. + Implementing UCNI policy more
    Koniag Government Services (07/22/25)
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  • Customer Service Specialist II…

    ASM Research, An Accenture Federal Services Company (Washington, DC)
    …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...courteously with the public. + Strong commitment to providing quality service . + Strong attention to detail… more
    ASM Research, An Accenture Federal Services Company (09/30/25)
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  • Senior Project Analyst Customer

    Koniag Government Services (Washington, DC)
    …will play a crucial role in driving operational excellence and ensuring high- quality customer service delivery. **Essential Functions, Responsibilities & ... with federal grant management and compliance + Background in customer service operations and improvement + Knowledge of quality management systems and… more
    Koniag Government Services (07/29/25)
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  • Customer Service Advisor - Call…

    Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
    …LevelNon-Management Job CodeN/A Job Description Summary Organization NameCustomer Care Reports toSupervisor, Customer Service Full or Part TimeFull Time If Part ... CSA ) is the primary voice of WSSC Water customer service and is responsible for responding...in difficult times + Ability to meet productivity and quality standards daily + Ability to work in a… more
    Washington Suburban Sanitary Commission (WSSC) (09/26/25)
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  • Pharmacy Customer Service Associate

    Walgreens (Severn, MD)
    …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
    Walgreens (09/27/25)
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  • Senior Quality Assurance Auditor (Remote)

    CareFirst (Baltimore, MD)
    …for systematic investigations of a specific area of operations (ie, claims, customer service , enrollment) within the organization. Incumbent conducts a variety ... action, system and procedural modification and enhancements to improve service and quality . Issues may include, but...be able to meet established deadlines and handle multiple customer service demands from internal and external… more
    CareFirst (09/24/25)
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  • Sr. Manager Infrastructure Quality

    Washington Metropolitan Area Transit Authority (New Carrollton, MD)
    …of quality , safety, efficiency, and compliance, enhancing performance and customer satisfaction. + Leads and manages a review resolution process, including the ... Sr. Manager Infrastructure Quality Assurance Job ID: 250863 Location: MD-Metro Bldg...and data-driven performance assessments that enhance safety, efficiency, and customer satisfaction. The ideal candidate is adept at mentoring… more
    Washington Metropolitan Area Transit Authority (10/02/25)
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  • Technology Quality Director (Remote)

    CareFirst (Baltimore, MD)
    …throughout the IT organization. This role ensures that the company meets quality standards set by regulatory and customer requirements, leveraging frameworks ... **Resp & Qualifications** **PURPOSE:** The Director, Technology Quality is responsible for leading and managing the...Define and implement a strategy to drive adoption of service management and operational best practices. Foster continuous … more
    CareFirst (10/12/25)
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  • Executive Director of R&D Global Quality

    Otsuka America Pharmaceutical Inc. (Washington, DC)
    …Summary** We are seeking an experienced and dynamic Executive Director of R&D Global Quality to join our team. This pivotal role will be responsible for leading a ... global team focused on R&D Quality . This global role includes direct reports in the...the Management Review process to ensure alignment with Company policy and strategy and gain a consensus of risk… more
    Otsuka America Pharmaceutical Inc. (08/14/25)
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  • Quality Assurance Senior Associate…

    Washington Metropolitan Area Transit Authority (Washington, DC)
    …engagements with key personnel, management, and senior leadership, all while delivering optimal customer service to support meeting the goals and objectives for ... Quality Assurance Senior Associate (Continuous Improvement Team) Job...addition, the ideal candidate has demonstrated experience in developing policy instructions, guiding stakeholders on document types to meet… more
    Washington Metropolitan Area Transit Authority (09/20/25)
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  • Quality Assurance Specialist L2

    Koniag Government Services (Washington, DC)
    …company** is seeking a Quality Assurance Specialist L2 to support our government customer in Washington, DC. Must be able to obtain and maintain a US Govt. ... Advanced quality oversight + Program leadership capabilities **Requirements:** + Strong quality assurance focus + Excellence in customer relations + Advanced… more
    Koniag Government Services (07/16/25)
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  • Quality Control & Inventory Clerk…

    ARAMARK (Washington, DC)
    …including Train Provisioning Solution (TPS) services where applicable, while delivering excellent customer service to internal and external Amtrak customers and ... part of a team, with a high level of professionalism and confidentiality. Excellent customer service skills and follow through. Flexibility in working a rotating… more
    ARAMARK (10/08/25)
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  • Quality Assurance Specialist Records…

    Koniag Government Services (Silver Spring, MD)
    …IT Systems, LLC, a** Koniag Government Services company, is seeking a Quality Assurance Specialist Records Management to support **KITS** and our government ... customer in Silver Spring, MD. **This position requires the...Koniag IT Systems is seeking an experienced Records Management Quality Assurance Specialist to ensure the quality more
    Koniag Government Services (08/13/25)
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  • Director, Customer Account Management…

    UKG (Washington, DC)
    …can confidently stand behind the solutions you sell, knowing your customers will receive top- quality service . Their decision to continue working with UKG will be ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...become more effective in meeting our goals through deeper service to our customers. **Basic Qualifications:** + 5+ years… more
    UKG (10/09/25)
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  • Mechanical Quality Associate

    CARMAX (Laurel, MD)
    …vehicles to and from various locations as requested by Manager + Provide outstanding customer service at all times. + Maintain, repair, and clean CarMax provided ... career should be! **General Summary:** Under general supervision, Associate performs quality inspections, general service repairs, brake repairs, engine repairs,… more
    CARMAX (09/02/25)
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