- ARCO (Columbia, MD)
- …this sector throughout the nation. ARCO Design/Build is a premier, full- service design/build general contractor with extensive experience providing clients with ... quality by evaluating project-related processes. Make necessary changes, use customer input to make improvements, and meet/exceed internal and...+ Act in a manner of integrity that shows support for the company, its values, and the employees,… more
- Applied Research Solutions (Washington, DC)
- …+ Experience: Minimum 3 years of professional experience in help desk, technical support , operations, or IT customer service roles + Security Clearance: ... Service : Proven track record of providing excellent customer service and technical support + Documentation: Strong written communication skills for… more
- iCIMS (Washington, DC)
- …Customer Education and promote self- service resources. + Serve as the customer 's technical advocate in product or support escalations, coordinating ... ensure visibility across Customer Success, Product, and Support teams. + Provide insights on common technical...product roadmap planning. **Qualifications** + 2-5 years in a technical customer -facing role within SaaS, preferably HR… more
- AeroVironment (Annapolis Junction, MD)
- …team dynamics + Ability to work in a multi-project environment and support multiple internal customer /departments **Other Qualifications & Desired Competencies** ... are seeking a highly skilled Sr. Enterprise Analyst to support Compensation, Talent & Performance for Workday Systems. This...business decision is seen from the lens of our customer .** + Collaborates with partner business units to reimagine… more
- Allegis Global Solutions (Hanover, MD)
- …business requirements and build empathy with the user experience to identify the optimal technical and service design solution. Research and Analysis + Develop a ... project to support this role). + Analyze clients' business and technical challenges and design comprehensive solutions that integrate smoothly into customer … more
- Allegis Global Solutions (Hanover, MD)
- …bridge to understand business requirements and build trust to deliver optimal technical and service design solutions. + Effectively manage client expectations ... The Extended Workforce team at QWA manages all the Advisory Practice service offerings focused on non-permanent hiring, demonstrating expertise to map out business… more
- Applied Research Solutions (Washington, DC)
- …a Senior Operations & Maintenance Support Specialist to provide advanced technical support with specialized focus on Kubernetes and Virtual Desktop ... + Serve as first point of contact for end-user technical support requests related to cloud services,...cloud services, hosted applications, and VDI functionality, providing responsive customer service and executing deep troubleshooting +… more
- ERP International (Laurel, MD)
- …towards eventually becoming a project manager. **Job Location:** HybridLaurel, MD (ERP or customer site at Fort Meade) with telework options. Must be in the ... ERP International is committed to providing veteran employment opportunities to our service men and women. **Pay Range:** $75,000-$100,000 The salary range for this… more
- ERP International (Laurel, MD)
- …International is seeking a skilled and DoD cleared **Cloud Engineer** to support our initiatives in developing and managing robust CI/CD pipelines for cloud-based ... implementing industry standards and driving continuous improvement. **Job Location:** _On customer site (Ft. Meade, MD) with telework optio_ _ns._ **Candidates will… more
- Ralliant (Washington, DC)
- …monitoring instrument systems + Lead customer training and seminars + Provide technical support to customers and other departments + Writing data analysis ... Fortune 500 company like Fortive. **Your Impact** The Field Service Engineer will support and guide customers...**Your Impact** The Field Service Engineer will support and guide customers in successfully applying, installing, monitoring,… more
- Allegis Global Solutions (Hanover, MD)
- …- Strong verbal and written communication skills. - Strong interpersonal, supervisory and customer service skills required. - Ability to multi-task, work under ... general ledger preparation, financial reporting, year-end audit preparation and the support of budget and forecast activities. The Accounting Manager will have… more
- Cleo (Annapolis, MD)
- …Degree or 1+ years of Technical Support work experience? ? + Customer Service Experience? ? + General Operating System Knowledge? ? + General Networking ... with an excellent customer experience. This positionis responsible forperforming technical support for clients and providingappropriate resolutionsfor all … more
- Terumo Medical Corporation (Baltimore, MD)
- …knowledge levels. + Ability to apply business acumen and understanding to clinical support and customer facing/sales force interactions. + Ability to adapt to ... will serve as a "subject matter expert" (SME) to provide product support , education, training and insight regarding the proper use of specialty medical… more
- Stanley Martin Homes (Greenbelt, MD)
- …closed deals in the customer relationship management (CRM) software. Delivering outstanding customer service is a top priority, as you promptly address any ... sure every customer receives the exceptional home-buying experience they deserve. ** Technical Tools Used Daily** + Salesforce + DXC Homebuilder One (HB1) +… more
- Tyto Athene (Washington, DC)
- …. + Achieves operationalobjectivesby implementingservice level agreements,quality, and customer - service standards; resolving problems;identifying, tracking, and ... Athene is seeking a? **Senior** **Program Manager** **(** **PgM** **)** to support a Enterprise IT Services contract in Washington, DC.TheSenior Program Manageris… more
- Towne Park (Washington, DC)
- …a positive example for guest relations and empowers associates to provide excellent customer service . May perform guest/patient service duties including ... section of this job description. - 15% Efficiently allocates labor resources to support service delivery and reduces staffing levels if business conditions… more
- Washington Metropolitan Area Transit Authority (Washington, DC)
- …advance initiatives that support the Metro system, focusing on improving safety, customer service , and efficiency. This is the perfect opportunity to be ... candidate will work with stakeholders throughout the agency to support the process that ensures Metro is investing in...capital need at the right time. This is a non- technical role and the emphasis will be on candidates… more
- Tyto Athene (Washington, DC)
- …machine learning, and statistical modeling to identify and mitigate threats. + Provide technical support for Continuous Diagnostics & Mitigation (CDM) / Zero ... newly awarded Cybersecurity and IT Risk Management contract supporting a federal customer . This role is critical to maturing the client's operational capabilities.… more
- Stanley Martin Homes (Greenbelt, MD)
- …active listening, confidence, and respect when communicating with others + Has used a customer service approach in previous work + Ability to learn various ... with the sales, purchasing and construction teams throughout the building process. ** Technical Tools Used Daily** + DXC Homebuilder One (HB1) + Microsoft Office… more
- Tyto Athene (Washington, DC)
- …in customer facing environments + Ability to maintain a positive customer service mentality **Desired:** + Previous SOC or incident response experience ... for a **Tier 2 Incident Response Analyst (IR)** to support our customer in Washington, DC. Our...techniques and procedures (TTP) + Experience with major cloud service provider offerings + Knowledge of malware + Knowledge… more
